About Oshin Infotech Services Private Limited
Oshin Infotech Services Private Limited provides teleradiology reporting services to hospitals and diagnostic centres, supported by a network of radiologists and round-the-clock reporting operations. We are committed to delivering dependable, timely, and quality-focused radiology reporting services.
Company:
Job Summary
Oshin Infotech Services Private Limited is seeking a detail-oriented and quality-driven QA Executive to oversee the quality of radiology reports across modalities, including X-Ray, CT, MRI, Mammography, and PET-CT. The candidate will be responsible for reviewing radiology reports, identifying discrepancies, monitoring reporting quality and turnaround time, coordinating with radiologists, and ensuring adherence to established quality standards and client requirements.
The ideal candidate should have strong knowledge of radiology reporting, excellent analytical skills, and the ability to work in a fast-paced, 24/7 teleradiology environment.
Key Responsibilities
1. Quality Review of Radiology Reports
- Review radiology reports for clinical accuracy, completeness, consistency, and adherence to reporting protocols.
- Identify discrepancies, missed findings, typographical errors, and inconsistencies between findings and impressions.
- Ensure that reports are complete, appropriately structured, and aligned with the relevant study and reporting template.
- Conduct quality checks on reports across assigned modalities and subspecialties.
- Ensure critical findings and significant abnormalities are appropriately documented and escalated.
- Perform second-level reviews and discrepancy analysis whenever required.
2. Radiologist Performance Monitoring
- Monitor radiologists reporting quality, accuracy, and adherence to client-specific requirements.
- Track recurring errors and identify areas requiring corrective action or additional training.
- Conduct focused reviews for new radiologists during their initial assessment and onboarding period.
- Monitor repeat errors and implement appropriate quality improvement measures.
- Share constructive feedback with radiologists and maintain records of quality performance.
3. Turnaround Time (TAT) and Workflow Monitoring
- Monitor reporting TAT and identify cases approaching or exceeding the prescribed SLA.
- Coordinate with the operations and assignment teams to resolve reporting delays.
- Prioritize quality review of STAT, emergency, stroke, and other critical cases as per established protocols.
- Ensure reports are released within the agreed TAT without compromising clinical quality.
- Identify workflow bottlenecks and recommend corrective measures.
4. Discrepancy Management and Corrective Actions
- Investigate client complaints, reporting discrepancies, and missed findings.
- Perform root cause analysis for major and recurring quality issues.
- Document discrepancies and maintain appropriate quality records.
- Coordinate with radiologists and relevant teams to implement corrective and preventive actions.
- Escalate critical clinical discrepancies to the designated clinical or quality leadership promptly.
5. Quality Reporting and Documentation
- Maintain records of report reviews, discrepancies, reworks, repeat errors, and corrective actions.
- Analyse quality trends by radiologist, modality, client, and error category.
- Assist in internal audits and continuous quality improvement initiatives.
6. Required Qualifications
- B.Sc./M.Sc. in Medical Imaging Technology, Radiology Technology, or a relevant allied health discipline, as applicable to the scope of QA responsibilities.
- Relevant experience in radiology, teleradiology, radiology report quality review, or healthcare quality assurance.
- Strong understanding of radiology terminology, report structure, and common reporting discrepancies.
- Experience working with PACS, RIS, or teleradiology reporting platforms is preferred.
Important:
Required Skills
- Strong attention to detail and analytical ability.
- Good written and verbal communication skills.
- Ability to identify, document, and analyse recurring quality issues.
- Strong coordination and problem-solving skills.
- Ability to manage multiple priorities in a time-sensitive environment.
- Proficiency in MS Excel, reporting dashboards, and quality documentation.
- Ability to work in a 24/7 operational environment, including rotational shifts where required.
Key Performance Indicators (KPIs)
- Radiology report quality and discrepancy rate.
- Timely completion of assigned QA reviews.
- Compliance with client-specific quality standards and SOPs.
- Accuracy and completeness of QA documentation.
- Timeliness of critical discrepancy escalation.
- Reduction in recurring errors and repeat discrepancies.
- Effectiveness of corrective actions and quality improvement initiatives.
- Compliance with reporting TAT and SLA requirements within the QA workflow.
Preferred Experience
- Experience in a teleradiology company, diagnostic centre, or hospital radiology department.
- Familiarity with X-Ray, CT, MRI, Mammography, and PET-CT workflows.
- Experience with QA dashboards, discrepancy tracking, and radiologist performance monitoring.
- Knowledge of clinical escalation procedures and quality improvement methodologies.
Reporting Structure
The QA Executive will report to the QA Team Lead / Quality Manager and coordinate closely with radiologists, the assignment team, and the operations team to maintain high standards of reporting quality and service delivery.
