Quadrang Systems is seeking a dynamic Inside Sales/SDR person to join us. If you have a passion for all things in market research, lead-generation, prospecting, arranging meetings, closing sales, then this job is right for you. This job will delve deep into researching target clients, understanding their pain points, and addressing them through our services. This is an opportunity to work on real projects that have a direct impact on our companys success by successfully closing customer demands and offering valuable services to our ideal targeted customers. Selected candidates day-to-day responsibilities include: Sales Strategy: Develop and execute strategic plans for exceeding revenue targets. Lead Generation: Utilize diverse tools & channels to identify and engage potential clients. Client Engagement: Email Marketing, making outbound calls to understand client needs, and build strong relationships. Lead nurturing & optimization: Continuously nurture leads and optimize the sales process for maximum efficiency. Reporting: Track key metrics and provide insights for data-driven decision-making. Requirements: 1. Strong understanding of Lead-Gen, Cold Email and Cold Calling process 2. Must have done Inside sales for Domestic and International clients 3. Excellent written and spoken communication skills, especially in English. 4. Ability to manage multiple tasks simultaneously and close sales targets 5. At least 2 years of successful sales and having a history of business development. Benefits: Competitive salary with performance incentives. Opportunity to impact projects with measurable outcomes. Practical experience in strategic sales planning. Career advancement potential.
Overall Role Purpose: The NOC Engineer Tier 1 is responsible for monitoring all aspects of network including devices, colocation facilities and backhaul links. They are accountable for opening cases taken from the service desk and taking action to resolve within the service level agreements. They must always demonstrate a methodical troubleshooting approach with detailed case updates being tracked for close out. Key Accountabilities (Key tasks and responsibilities on an on-going basis) They will be an active member of the NOC team by supporting overall goals to achieve realistic outcomes. Will take the lead in initial troubleshooting and diagnosis of all faults using companys trouble-shooting tools and monitoring systems. Are responsible for opening tickets and to follow correct incident management procedures to own, track, report, document and manage faults to resolution. They will provide quality support to the companys customer base through updating and resolving issues in a professional manner within predefined SLAs. Manage customer enquiries, complaints, and requests in a responsive and professional fashion. Install, commission and test equipment on customer premises in accordance with companys predefined procedures. Participation in the 24/7 Shift Rota. The Tier 1 Engineer will be liaising with both internal and external interfaces to ensure companys network is delivering as per service level agreements. Required Qualifications / Expertise: Educated to degree level or 1-2 years networking experience, ideally in a ISP/telecommunications environment but similar experience in an enterprise environment will also be considered. CCNA certification or similar industry recognized IP/Ethernet certification is preferable but not essential and equivalent experience will be considered. The role holders will be required to work a 24-hour shift 4 days on/4 days off rotational basis . Key Competencies required for this career level: Technical Technical support/service desk experience and/or previous NOC experience is required. Knowledge of ITIL desirable. General understanding of ISP telecoms transmission/networking principles. Excellent documentation skills. An awareness of future trends in the telecommunications industry. Good working knowledge of MS Office applications. Behavioural Fluent in written and spoken English. High levels of flexibility, willingness to learn and develop A reliable team player who as the ability to multitask and work on their own initiative. Proven interpersonal and communication skills. Excellent attention to detail with the ability to prioritize.