Required Skills & Experience: 2-4 years of experience in IT support, networking, or firewall administration. Strong knowledge of Windows, Linux, Mac OS, Microsoft 365, and Active Directory. Experience with network troubleshooting (LAN, WAN, Wi-Fi, VPN). Hands-on experience with firewall configuration and management (Fortinet, Cisco ASA). Understanding of IP addressing, VLANs, NAT, and security policies. Good knowledge of IT security best practice. Excellent troubleshooting, communication, and customer service skills.
Required Skills & Experience: 2-4 years of experience in IT support, networking, or firewall administration. Strong knowledge of Windows, Linux, Mac OS, Microsoft 365, and Active Directory. Experience with network troubleshooting (LAN, WAN, Wi-Fi, VPN). Hands-on experience with firewall configuration and management (Fortinet, Cisco ASA). Understanding of IP addressing, VLANs, NAT, and security policies. Good knowledge of IT security best practice. Excellent troubleshooting, communication, and customer service skills.
Responsibilities: * Manage CRM system for lead tracking and reporting. * Conduct market research to identify new opportunities. * Build relationships with clients through persuasive communication.