As passionate about our people as we are about our mission. What We’re All About: Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an innovative and passionate Senior Quality Engineer to help build an industry changing fintech platform. Founded in Austin, TX, we are a growing company committed to building stronger communities by strengthening their financial institutions. As a team member, you will be on the ground floor of a new product that is growing quickly after a successful proof of concept and beta. This position is ideal for an experienced test engineer who is passionate about testing complex products requiring high scalability and reliability. You will provide leadership and bring a strong quality-focused background to the team, working to develop and improve test effectiveness and efficiency. RESPONSIBILITIES: Work with Engineering team to define test strategy and approach for automated and manual testing. Design and build test automation that is resilient and robust Create, manage, execute, and maintain automation test scripts Mentor and educate software engineers on test best practices and approach Create comprehensive test plans alongside development which provide outstanding code coverage and that can be traced to use cases/stories Create test cases for features/functions; with detailed steps to perform and expected results Execute test cases, provide results, and create resulting defects with diagnostic information for proper triage Participate in and contribute test effort estimates in Sprint/Release planning sessions Be passionate about driving quality throughout the product lifecycle Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered as per the process. EXPERIENCE AND KNOWLEDGE: Bachelor's degree in engineering, computer science or a related field 5+ years of specialized experience in automated testing of UI, API and Database, Batch Jobs Test best practices, automation, test plans, and testing methodology Test case management skills Experience with one or more general-purpose programming or scripting languages Strong SQL knowledge and experience Strong understanding of complex, enterprise architecture Experience in working in various layers of a complex application stack: Debugging complex applications issues through code review and log review Strong test plan organization and test execution planning skills in a CI and Agile environment Excellent technical communication skills, problem solving aptitude, and out-of-the box thinking Experience working in small, highly efficient teams with a high degree of collaboration prowess Passionate about the work, proactive work ethic, and highly motivated attitude to provide excellence in software quality Experience with version control systems such as Git and associated branching strategies Hands-on experience using Python, PyTest is a must. Experience in Selenium is preferred PREFERRED: Experience in the fintech industry Experience with SaaS highly desired Experience in Azure also desired Experience working with globally dispersed teams This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. How We Give Back to the Community: You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
As passionate about our people as we are about our mission. What We’re All About: Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a dynamic and experienced Senior Business Analyst to join the Service Delivery Centre of Excellence (CoE). As part of this role, you will contribute to delivering innovative digital banking solutions to our North American Banking & Financial Services Clientele. Joining a high-performance team, you'll be at the forefront of technology, involved in implementing and supporting custom code for clients. If you thrive on problem-solving and exceeding client expectations, we invite you to be a part of this dynamic position. RESPONSIBILITIES: Collaborate with stakeholders, including clients, product managers, program and project managers, technical teams, and quality assurance teams, to gather, analyze business requirements, and configure Q2's digital banking platform. Facilitate requirements workshops, stakeholder meetings, and product demonstrations to gather feedback, address concerns, and ensure alignment with project objectives. Lead the development of comprehensive business requirement documents (BRDs), user stories, and functional specifications to articulate project scope, objectives, and deliverables. Conduct in-depth analysis of existing business processes, systems, and data to identify areas for optimization and enhancement. Perform thorough business analysis validations on deliverables before releasing them to customers, ensuring alignment with business requirements, quality standards, and regulatory compliance. Conduct thorough testing and validation of implemented solutions to ensure adherence to business requirements, quality standards, and regulatory compliance. Lead customers through the test strategy and user acceptance testing (UAT) process, ensuring comprehensive test coverage and successful validation of digital banking products. Provide ongoing support and assistance to clients during the implementation and UAT phase, addressing any issues or concerns, and facilitating continuous improvement initiatives. Analyze customer tickets and triage issues effectively, collaborating with the technical support team to prioritize and resolve issues promptly. Drive customer discussions to proactively resolve queries, concerns, and blockers, leveraging deep domain knowledge and technical expertise to provide effective solutions. Work in evening shift from 5:00 PM IST to 2:00 AM IST, providing dedicated support to customers during their operational hours and accommodating global time zone requirements. Serve as an expert in digital banking products, offering guidance to internal teams and clients, while also demonstrating expertise in US banking trends and industry best practices. EXPERIENCE AND KNOWLEDGE: Bachelor’s degree in business administration, Information Technology, or related field and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience of Business Analyst/Consultant working on Banking & Financial Services Industry with in-depth banking knowledge. At least 2 years of experience working on Core Banking or Digital Banking products/platforms. Proficiency in utilizing essential project management and analysis tools, including Jira, Confluence, Visio, and other industry-standard software Excellent communication skills Good interpersonal skills Strong analytical and problem-solving skills Motivated by providing excellent Customer Service Passion for technology Desire to join a winning team, prove yourself, and ramp up quickly PREFFERE: Master's degree in business administration, Information Technology, or related field Demonstrated ability to collaborate with cross-functional teams and leverage subject matter experts effectively. Familiarity with industry best practices, project management methodologies, and agile principles. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. How We Give Back to the Community: You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
As passionate about our people as we are about our mission. What We’re All About: Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a Data Migration Engineer that will join an existing data migration team that’s responsible for converting the client’s online banking data from their legacy system onto the Q2 platform. This is a technical implementation role that requires mid-sized application experience. The Data Migration Analyst will work closely with the Platform and Project Services Implementation teams to migrate client’s data from their legacy online banking provider to Q2’s required data format. The preferred candidate will be an exceptionally detail-oriented, energetic, self-starter who can work independently and in a team setting. We are seeking an analytically minded individual passionate about data and one with a keen eye for detail! This role is working in one of the most visible departments at Q2 and you will have the opportunity for a lot of career growth and development. RESPONSIBILITIES: Construct and schedule automated processes and create custom processing scripts Regularly troubleshoot complex client application, integration and environment issues Troubleshoot and resolve customer data migration problems of a complex nature Thoroughly document and track production environment modifications Manage multiple projects while regularly receiving escalated cases from management and prioritize accordingly Escalate unresolved problems to the appropriate resources Establish relationships with other partner teams that impact technical support including Implementation Teams, Data Center Operations, QA, and Development Follow internal change control processes to implement any required production modifications Contribute to a knowledge/FAQ database for supported software Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Perform other duties and responsibilities as assigned EXPERIENCE AND KNOWLEDGE: Typically requires 2 – 5 years previous related experience along with BTech. Excellent communication, analytical, and problem-solving skills required Keen attention to detail while keeping an eye toward the big picture Database knowledge with MS SQL 2005 or 2008 experience required Experience with Python, advanced SQL Scripting (TSQL), and .net programming Availability to work weekends and the occasional late night or early morning is required Enterprise/mid-sized software delivery experience preferred Understanding of remote tools and networking required Ability to deal with ambiguity, tight timelines and demanding constraints Ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment Innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs Knowledge of banking practices is helpful This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. How We Give Back to the Community: You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
As passionate about our people as we are about our mission. What We’re All About: Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an Senior Implementation Engineer who will Responsible for implementing Q2’s Digital Banking Solutions in order to align with the business requirements of our customers. You will be exposed to a highly customizable product on Salesforce platform that is configured/engineered differently for each customer. Must be exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting. This work is performed out of our India Delivery Center in Bangalore and does require travel on need basis. RESPONSIBILITIES: Partner with clients and internal teams to understand business requirements and direct the configuration duties Develop and perform quality assurance check points within your team to ensure quality and timely delivery Take ownership of your team’s business results by developing and leading training and execution plans Monitors and impacts key metrics and efficiencies Problem-solve routine to complex issues Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions Provide Level 2 and 3 support to other team members Create and implement tools that increase quality, security and productivity Track status and provide updates in relation to overall implementation process Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Work closely with Development and other teams to ensure client satisfaction and on-time delivery EXPERIENCE AND KNOWLEDGE: Bachelor’s Degree in related field or equivalent experience Typically requires 5+ years of related work experience Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging Operating System, Hardware configuration and Network troubleshooting skills required with packet analysis valued Configuration and deployment experience with Web Services Some knowledge of HTML helpful Data migration experience a plus VMware experience valuable Experience with Python and other scripting languages Familiarity with iOS and Android mobile applications platforms helpful Strong troubleshooting, diagnostic and analytical skills. Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment A relentlessly positive disposition Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion. Ability to train individuals 1-on-1 and in a classroom environment The ability to remain calm, diplomatic, and cooperative under stressful conditions Strong written and oral communication skills including communication of technical concepts to non-technical individuals Financial Services and Enterprise Software experience beneficial but not required This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. How We Give Back to the Community: You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes. At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Key Responsibilities: Code Review: Perform detailed code reviews to ensure best practices, coding standards, and security protocols are followed. Provide constructive feedback to developers and recommend improvements to maintain code quality. Technical Investigations: Conduct in-depth technical investigations into complex issues, identify root causes, and develop solutions to prevent recurrence. Collaborate with cross-functional teams to implement fixes and improvements. Priority 1 (P1) Incident Management: Lead the response to P1 incidents, coordinating across teams to ensure timely and effective resolution. Communicate effectively with stakeholders during incidents and provide post-incident analysis and documentation. Root Cause Analysis (RCA): Conduct RCAs for major incidents, identifying corrective actions to mitigate future risks. Provide insights on incident trends and recommend proactive measures. Technical Documentation: Create and maintain detailed documentation for code reviews, incident investigations, and RCAs. Ensure knowledge is shared effectively across teams for continuous improvement. Continuous Improvement: Identify areas of improvement in processes and tools, propose enhancements, and lead initiatives to improve code quality, incident response, and system reliability. Qualifications: Education: Bachelor’s degree in Computer Science, Software Engineering, or related field. Experience: 5-7 years in a technical role involving code review, incident investigation, and incident management. Technical Skills: Proficiency in Python, SQL , Batch Scripting Strong understanding of software architecture, debugging, and troubleshooting. Experience with incident management tools like Salesforce and code review tools Git, Bitbucket. Problem-Solving Skills: Ability to analyze complex issues quickly and determine effective solutions. Strong critical thinking and troubleshooting skills. Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. Preferred Qualifications: Certifications: Relevant certifications such as ITIL, AWS Certified Developer, or Certified ScrumMaster. Additional Experience: Experience with DevOps practices, CI/CD pipelines, and automation tools. Why Join Us? Opportunity to work in a dynamic, fast-paced environment where your contributions directly impact our products and services. Collaborative team culture with a focus on continuous learning and professional growth. Competitive salary and benefits, with opportunities for advancement. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Company Overview: PrecisionLender’s pricing and profitability platform helps commercial bank relationship managers make smart, real-time pricing decisions and deliver superior customer service. Andi®, our virtual pricing analyst, uses artificial intelligence to glean and deliver insights from the thousands of deals priced daily in the platform. Using PrecisionLender, banks grow faster with stronger and more profitable relationships. Our product is used globally by 200+ banks and 10,000+ relationship managers to price more than $1 trillion in commercial loans. What You’ll Do Here: As a Software Engineer in Test, you will be responsible for building solutions to testing problems. The primary focus of your work will be automation. You will be automating tests at all levels (unit, integration, end-to-end) for the PrecisionLender web app. These tests will run in our continuous integration environment, so they must be efficient, robust, and scalable. Your tests will enable code to be pushed to production with a high level of quality and the end-user in mind. You will work closely with Software Development teams to understand their needs and be able to create test coverage and scenarios that ensure we are building quality into our growing product base. If you like to solve problems, streamline operations, and see the result of the work you put in, then we have a place for you on our team! You will be expected to take individual responsibility for delivering value, work with more senior members on larger efforts, and take part in continuously improving our product and company. RESPONSIBILITIES: Creates and maintains automated test cases, executes test suites, reviews and diagnoses reported bugs, and ensures overall system quality prior to a customer release. Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value added feedback. Works with the engineering teams to derive testing requirements throughout the development cycle. Reproduces, debugs, and isolates problems and verify fixes. Works closely with software developers to create software artefacts including test plans, test cases, test procedures and test reports. Works cross functional areas with internal partner engineering teams in a disciplined agile environment. Estimates own testing tasks and works productively with minimum supervision while showing excellent team attitude. Participates in the performance testing and analysis framework for a web services architecture. EXPERIENCE AND KNOWLEDGE: 4 years college degree in Software Engineering, Computer Science or related technical disciplines 5+ of experience, preferably in either a Software Development Engineer in Test role Or Software Quality engineering. Solid experience in testing web-based applications, with hands-on expertise in UI automation scripting using Selenium (C#/Python/Java) and Selenium Grid. Strong expertise in testing web services (SOAP and RESTful APIs), with a focus on API automation. Proficiency in debugging complex web application issues through code reviews and log analysis. Good knowledge of OOP principles and data structures. Competence in working with any one or two of the databases such as Postgres, MySQL, Oracle, or NoSQL systems. Good to have experience with BDD and Gherkin language. Experience with Azure dev-ops pipeline / Jenkins or other continuous integration systems. Experience with tools & applications such as JIRA, Confluence, Browserstack/qTest, Github/Bitbucket. Must be detail oriented, analytical and creative thinker This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Job Description Q2 is seeking an Associate Application Support Analyst to handle inbound calls from external customers seeking technical support for the Q2 Solution. This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable. RESPONSIBILITIES: Provide first-line telephone technical support for the Q2 Solution Troubleshoot/resolve basic customer problems Answer phone calls in a high-paced environment within acceptable service levels Accurately record cases, including customer comments, proper categorization, and fully document issues for quick resolution without requiring additional contact with the customer to obtain basic details Accurately establish and record case priority De-escalate customer concerns and provide resolution Use available tools, procedures, instructions, and documents to resolve technical problems Maintain in-depth knowledge of Q2 Solution usage to answer “how to” questions and provide step-by-step instructions to customers Thoroughly document all research/conversations utilizing a case tracking system Provide regular updates to customers regarding ongoing troubleshooting and resolution efforts Manage an individual open case queue, while being assigned new cases on a daily basis May receive escalated cases and tasks from customers or management, and must prioritize accordingly Escalate unresolved problems to the appropriate resources and departments in accordance with published guidelines Develop and maintain effective relationships with customers Follow internal change control process to implement any required product modifications Occasionally assist with testing emergency product fixes received from Product Development, as needed Often make data or configuration edits in a production environment, requiring extreme care and attention to detail Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Participate in shift rotation covering 24x7 and “on call” support coverage for all issues Communicate customer status, concerns, and issues to the Operations Management as needed Work closely with employees in other functions, such as implementations and development Working the US business hours (India night-time is a must ask) EXPERIENCE AND KNOWLEDGE: Typically requires a Bachelor's degree in (relevant degree) or equivalent experience and may require up to 2 years of related experience; or an advanced degree without experience Intermediate level on SQL skills Understanding of remote tools and basic networking required Previous enterprise/mid-sized software support or delivery experience preferred Excellent communication and organizational skills required Ability to quickly learn new technologies and programs Previous customer service experience preferred; Must have ability to provide assistance to customers in a respectful, helpful manner Knowledge of Banking practices is helpful Some troubleshooting experience preferred This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an Associate Application Support Analyst to handle inbound calls from external customers seeking technical support for the Q2 Solution. This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable. Additional Job Description: RESPONSIBILITIES: Provide first-line telephone technical support for the Q2 Solution Troubleshoot/resolve basic customer problems Answer phone calls in a high-paced environment within acceptable service levels Accurately record cases, including customer comments, proper categorization, and fully document issues for quick resolution without requiring additional contact with the customer to obtain basic details Accurately establish and record case priority De-escalate customer concerns and provide resolution Use available tools, procedures, instructions, and documents to resolve technical problems Maintain in-depth knowledge of Q2 Solution usage to answer “how to” questions and provide step-by-step instructions to customers Thoroughly document all research/conversations utilizing a case tracking system Provide regular updates to customers regarding ongoing troubleshooting and resolution efforts Manage an individual open case queue, while being assigned new cases on a daily basis May receive escalated cases and tasks from customers or management, and must prioritize accordingly Escalate unresolved problems to the appropriate resources and departments in accordance with published guidelines Develop and maintain effective relationships with customers Follow internal change control process to implement any required product modifications Occasionally assist with testing emergency product fixes received from Product Development, as needed Often make data or configuration edits in a production environment, requiring extreme care and attention to detail Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Participate in rotating 24x7 “on call” support coverage for all issues Communicate customer status, concerns, and issues to the Operations Management as needed Work closely with employees in other functions, such as implementations and development Required to work US hours [India Night Shift] EXPERIENCE AND KNOWLEDGE: Typically requires 0-2 years of experience; advanced degree with no experience or equivalent work experience Understanding of remote tools and basic networking required Previous enterprise/mid-sized software support or delivery experience preferred Excellent communication and organizational skills required Ability to quickly learn new technologies and programs Previous customer service experience preferred; Must have ability to provide assistance to customers in a respectful, helpful manner Knowledge of Banking practices is helpful Some troubleshooting experience preferred This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Job Description Q2 is seeking an Senior Application Support Analyst to handle inbound calls from external customers seeking technical support for the Q2 Solution. This is a technical support role that requires mid-sized application troubleshooting and support as well as a customer centric personality. Qualified candidates must have experience with phone-based application support, strong communication and organization skills, and must pay close attention to detail. Familiarity with Windows OS/Server troubleshooting is preferable. Job Summary: We are seeking a highly skilled and detail-oriented Senior Technical Incident Review Specialist to join our team. In this role, you will be responsible for conducting thorough code reviews, investigating technical issues, and managing Priority 1 (P1) incidents. You will work closely with developers, QA, and IT teams to maintain high standards of code quality, optimize system performance, and ensure rapid resolution of major incidents. Key Responsibilities: Code Review: Perform detailed code reviews to ensure best practices, coding standards, and security protocols are followed. Provide constructive feedback to developers and recommend improvements to maintain code quality. Technical Investigations: Conduct in-depth technical investigations into complex issues, identify root causes, and develop solutions to prevent recurrence. Collaborate with cross-functional teams to implement fixes and improvements. Priority 1 (P1) Incident Management: Lead the response to P1 incidents, coordinating across teams to ensure timely and effective resolution. Communicate effectively with stakeholders during incidents and provide post-incident analysis and documentation. Root Cause Analysis (RCA): Conduct RCAs for major incidents, identifying corrective actions to mitigate future risks. Provide insights on incident trends and recommend proactive measures. Technical Documentation: Create and maintain detailed documentation for code reviews, incident investigations, and RCAs. Ensure knowledge is shared effectively across teams for continuous improvement. Continuous Improvement: Identify areas of improvement in processes and tools, propose enhancements, and lead initiatives to improve code quality, incident response, and system reliability. Working the US business hours (India night-time is a must ask) Qualifications: Education: Bachelor’s degree in Computer Science, Software Engineering, or related field. Typically required 5-7 years of experience; 3 years with a master's degree or equivalent work experience Experience: 8+ years in a technical role involving code review, incident investigation, and incident management. Technical Skills: Proficiency in Python, SQL , Batch Scripting Strong understanding of software architecture, debugging, and troubleshooting. Experience with incident management tools like Salesforce and code review tools Git, Bitbucket. Problem-Solving Skills: Ability to analyze complex issues quickly and determine effective solutions. Strong critical thinking and troubleshooting skills. Communication: Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. Preferred Qualifications: Certifications: Relevant certifications such as ITIL, AWS Certified Developer, or Certified ScrumMaster. Additional Experience: Experience with DevOps practices, CI/CD pipelines, and automation tools. Why Join Us? Opportunity to work in a dynamic, fast-paced environment where your contributions directly impact our products and services. Collaborative team culture with a focus on continuous learning and professional growth. Competitive salary and benefits, with opportunities for advancement. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a dynamic and experienced Business Consultant to join the Service Delivery Centre of Excellence (CoE). As part of this role, you will contribute to delivering innovative digital banking solutions to our North American Banking & Financial Services Clientele. Joining a high-performance team, you'll be at the forefront of technology, involved in implementing Q2’s digital banking platform for Q2’s new clients. If you thrive on problem-solving and exceeding client expectations, we invite you to be a part of this dynamic position. RESPONSIBILITIES: Working Hours: Work timing from 2 PM IST to 12:00 AM IST, providing dedicated support to customers during their operational hours and accommodating global time zone requirements. Business Validation & Testing: Perform thorough business analysis validations on deliverables before releasing them to customers, ensuring alignment with business requirements, quality standards, and regulatory compliance. Conduct thorough testing and validation of implemented solutions to ensure adherence to business requirements, quality standards, and regulatory compliance. Lead customers through the test strategy and user acceptance testing (UAT) process, ensuring comprehensive test coverage and successful validation of digital banking products. Provide ongoing support and assistance to clients during the implementation and UAT phase, addressing any issues or concerns, and facilitating continuous improvement initiatives. Defect Triaging: Analyze customer tickets and triage issues effectively, collaborating with the technical support team to prioritize and resolve issues promptly. Requirements Management: Lead the development of comprehensive business requirement documents (BRDs), user stories, and functional specifications to articulate project scope, objectives, and deliverables. Conduct in-depth analysis of existing business processes, systems, and data to identify areas for optimization and enhancement. Reporting & Dashboard: Lead the design and implementation of metrics, reporting frameworks, and Power BI dashboards to provide strategic insights into client testing progress, quality trends, and overall coverage, ensuring data-driven decision-making throughout the testing lifecycle. Stakeholder & Cross-functional Collaboration: Collaborate with stakeholders, including clients, product managers, program and project managers, technical teams, and quality assurance teams, to gather, analyze business requirements, and configure Q2's digital banking platform. Facilitate requirements workshops, stakeholder meetings, and product demonstrations to gather feedback, address concerns, and ensure alignment with project objectives. Drive customer discussions to proactively resolve queries, concerns, and blockers, leveraging deep domain knowledge and technical expertise to provide effective solutions. Subject Matter Expert Engagement: Serve as an expert in digital banking products, offering guidance to internal teams and clients, while also demonstrating expertise in US banking trends and industry best practices. Note: This requirement is specifically for the 2nd shift, from 2:00 PM IST to 12:00 AM IST, to ensure dedicated customer support during their operational hours. EXPERIENCE AND KNOWLEDGE: Bachelor’s Degree in related field or equivalent experience 8+ years of Business Analyst/Consultant experience working on Banking & Financial Services Industry with in-depth banking knowledge. At least 2 years of experience working on Core Banking or Digital Banking products/platforms. Proficiency in utilizing essential project management and analysis tools, including Jira, Confluence, Visio, and other industry-standard software Excellent communication skills Good interpersonal skills Strong analytical and problem-solving skills Motivated by providing excellent Customer Service Passion for technology Desire to join a winning team, prove yourself, and ramp up quickly PREFFERED Master's degree in business administration, Information Technology, or related field Demonstrated ability to collaborate with cross-functional teams and leverage subject matter experts effectively. Familiarity with industry best practices, project management methodologies, and agile principles. #LI-RR This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a Project Co-Ordinator for our Platform group in Implementations. Reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, the Project Manager is responsible for implementing Q2’s ebanking solutions in order to align with the business requirements of our customers. RESPONSIBILITIES: Coordinate and track project activities, timelines, and deliverables across multiple service delivery initiatives. Support project planning, scheduling, and documentation efforts. Facilitate communication between internal teams and external stakeholders. Monitor project progress and escalate issues or delays to relevant stakeholders. Assist in preparing reports, dashboards, and presentations for project status updates. Maintain project documentation including meeting notes, action items, and change requests. Ensure adherence to service delivery processes and standards. Help manage resource allocation and task prioritization within the team. EXPERIENCE AND KNOWLEDGE: Typically requires 5-8 years of previous work experience in a similar role Bachelor’s Degree in related field or equivalent experience Project Management Methodology exposure preferred (PMP or PMI) Familiarity with enterprise software deployment architecture and methodologies Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint Experience managing client expectations with a Client first attitude and commitment to satisfaction Ability to organize and execute multi-facet software deployments Capable of assessing project risks and mitigations Ability to convey technical concepts to business oriented banking project teams and interact with technical internal resources Possess project leadership qualities Strong written and oral communication skills with excellent people and teamwork skills Ability to remain calm, diplomatic, and cooperative under stressful conditions Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast paced environment Financial Services and enterprise software experience preferred This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an ambitious and adaptable Software Developer experienced in the ins and outs of development in a team setting. As part of our Engineering Development group, you will be working individually and collaboratively to develop, implement, and support custom solutions through fast-paced, dynamic projects involving components at every level of the Q2 platform to extend its functionality to meet our clients’ unique needs. Our ideal candidate is someone with a self-motivated tinkering spirit and who is comfortable diving into professional development life while rapidly learning to engineer solutions using a mix of open technologies and our own proprietary framework. RESPONSIBILITIES: Design, implement, integrate, and test software solutions of moderate complexity comprised of Windows- and Linux-based front-end and back-end components that interact with end users and integrate with internal and external services Work individually and collaboratively to deliver solutions in live production systems Support, maintain, and resolve problems for custom features in live production systems, with occasional on-call availability Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to Assist and mentor teammates to provide technical leadership and evangelize best practices EXPERIENCE AND KNOWLEDGE: Typically requires a Bachelor’s degree in (Comp Science or related field) and a minimum of 2 -5 years of related experience; or an advanced degree without experience; or equivalent work experience. Proficiency in C#.Net/Java/Python and SQL Web development experience Passion for applying good design principles while exercising pragmatism to keep deadlines Experience in all aspects of the software development life cycle Experience engineering software in a service-oriented architecture Strong analytical and problem-solving skills Effective communication skills Experience contributing in an Agile development environment Good interpersonal skills Occasional availability for on-call/emergency support Ability to work flexible hours when necessary for deadlines and off-hours installations This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. As an Application Security Engineer, you will play a critical role in safeguarding the security of our software products and development lifecycle. This role focuses on managing and optimizing code scanning tools, identifying vulnerabilities, and ensuring secure coding practices are embedded into every stage of software development. You will collaborate with engineering teams to provide actionable security guidance, design metrics to measure security effectiveness, and create strategies to continuously improve application security. By integrating cutting-edge tools and techniques, you will ensure that our applications meet the highest standards of security and resilience, ultimately protecting the organization and its users from emerging threats. Key Responsibilities Manage and optimize code scanning tools (e.g., SAST, DAST) to detect and remediate security vulnerabilities. Provide security guidance and best practices to engineering teams throughout the software development lifecycle. Design, maintain, and report on application security metrics and dashboards to track progress and effectiveness. Perform security assessments, including threat modeling and architecture reviews for new features and applications. Collaborate with DevOps and CI/CD teams to integrate security tools seamlessly into development pipelines. Stay up-to-date on the latest security threats, vulnerabilities, and remediation strategies to evolve application security practices. Deliver secure coding training and resources to engineering teams to foster a security-first culture. Things You Will Need to Be Successful in This Role Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience. Proficiency with code scanning tools. Deep understanding of secure coding practices and standards (e.g., OWASP Top Ten). Hands-on experience with programming languages such as Python, Java, JavaScript, or C#. Familiarity with CI/CD pipelines and integrating security tools into DevOps workflows. Strong analytical skills to interpret scan results and prioritize remediation efforts. Certifications (Preferred): CSSLP or relevant security certifications. Excellent communication and collaboration skills to work effectively with cross-functional teams. A proactive and detail-oriented mindset to identify and mitigate risks early in the development lifecycle. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking an Implementation Engineer who will Responsible for implementing Q2’s Ebanking Solutions in order to align with the business requirements of our customers. You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer. Must be exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting. This work is performed out of our Implementations Solution Center in Austin and does not require travel. RESPONSIBILITIES: Partner with clients and internal teams to understand business requirements and direct the configuration duties Develop and perform quality assurance check points within your team to ensure quality and timely delivery Take ownership of your team’s business results by developing and leading training and execution plans Monitors and impacts key metrics and efficiencies Problem-solve routine to complex issues Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions Provide Level 2 and 3 support to other team members Create and implement tools that increase quality, security and productivity Track status and provide updates in relation to overall implementation process Work closely with Development and other teams to ensure client satisfaction and on-time delivery Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to EXPERIENCE AND KNOWLEDGE: Typically requires 3-5 years of experience with Bachelor’s Degree in related field Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging Configuration and deployment experience with Web Services Some knowledge of HTML helpful Data migration experience a plus VMware experience valuable Experience with Python and other scripting languages Familiarity with iOS and Android mobile platforms helpful Strong troubleshooting, diagnostic and analytical skills for problem solving Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment A relentlessly positive disposition Excellent people and teamwork skills Ability to train individuals 1-on-1 and in a classroom environment The ability to remain calm, diplomatic, and cooperative under stressful conditions Strong written and oral communication skills Financial Services experience Enterprise Software experience This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a Senior Application Analyst for GitHub and GitLab who will work closely with key engineering users and is considered the technical subject matter expert. Performs technical support functions for the configuration, administration, and continuous improvement of GitHub and GitLab enterprise functionality. The GitHub/GitLab Analyst is responsible for ensuring the integrity and security of Q2’s code repository and CI/CD environments. RESPONSIBILITIES: Perform IT functions such as design, evaluation, testing, debugging, implementation, and integration of application programs supporting Q2 processes and operations Analyze, acquire, install, modify, and support the GitHub and GitLab applications and underlying technology infrastructure Serve as GitHub and GitLab technical expert, performing complex tasks such as integrations, access management, automation, and repository structure maintenance Act as technical project lead for the implementation of new functionality, integrations, upgrades, and patches Create, maintain, and support a variety of dashboards, audit reports, and queries – both standard and custom – to monitor platform usage and compliance Troubleshoot GitHub and GitLab configuration and integration issues to identify and fix root causes Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to Continued development, training, and certification on new GitHub and GitLab releases and functionality as Q2 adopts the latest features to align with operational needs EXPERIENCE AND KNOWLEDGE: Minimum 3-5 years of experience in technical application analysis with 2+ years specifically with GitHub Enterprise, GitLab, or equivalent DevOps/repository management tools Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience Advanced knowledge of GitHub and GitLab administration and configuration; certification coursework a plus Ability to effectively work with engineering users, IT business analysts, and project managers to ensure consistency with organizational standards Understanding of change management principles associated with new technology implementations Understanding of project management principles Excellent verbal, written, and interpersonal skills Self-starter with proven ability to deliver results This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 Software is seeking a Manager Customer Support who has a passion for delivering a superior customer experience that differentiates Q2 from its competitors. This position reports to the Director or Senior Director of Customer Support and requires a customer-centric and employee-focused personality. Essential background experience should include leading large, customer-focused teams and other managers, with strong communication, organizational skills and attention to detail. The ideal candidate is a self-motivated leader with a passion in career development of individuals and excellent customer service. The successful candidate must have a proven track record of providing remarkable customer experience in a service-oriented industry. This experienced leader will need to bring expertise in building, leading, and motivating service-focused teams and implementing best practices driven towards enhancing customer experience. The clearly confident, yet humble and curious leader can develop and align teams with strong communication, relationship building, and collaboration skills. RESPONSIBILITIES: Deliver a superior customer support experience to Q2 customers. Responsible on delivering of L1, L2 skilled work while get to interact with Delivery and the Implementation teams. Drive Interlock connects with cross function teams across Engineering, Product and Services Deep dive exposure working with Customer Success and the sales team to funnel Customer needs and work closely with the Product team Service reviews with Customer, Implementation and Engineering working enhancements and product defects. Drive the team towards the vision, direction, and culture of Q2 and the Support organization Achieve team goals by maximizing the success of the team members through motivating, rewarding, and coaching Coach leaders through regular scheduled 1 on 1’s, maintaining employee development and satisfaction. Design, monitor, and otherwise implement any required Performance Improvement Plans (PIP’s) for support agents identified as underperforming. Employee development by reviewing Individual development plans (IDP) for employee succession Manage individual and team performance expectations and goals! Lead in developing new or strategic processes and activities to assist in creating deeper relationships with our customers and cross-functional departments. Engage in continuous improvement (including but not limited to processes, technology, team, customer service, methodologies, and capabilities) Analyze results via regular reporting metrics and use these metrics to drive support members and process improvements Develop and maintain effective relationships with executive customer contacts Review NPS/ Customer Satisfaction Survey Responses for each survey feedback and coach on improvements as needed Work with other Q2 departments on initiatives that will drive down case volume or overall time to resolution. Define and develop process and procedures that drive efficiency and consistency in support, Identify and remove roadblocks Manage and address client escalations with a “call first” mentality, someone not afraid to pick up the phone to resolve issues quickly. Develop and maintain effective relationships with other departments and leaders Effectively manage projects to meet deadlines and achieve results Identify, meet and exceed team and individual metrics that contribute to Q2 and executive management objectives Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to. Working the US business hours (India night time is a must-ask ) EXPERIENCE AND KNOWLEDGE: Typically requires a Bachelor's degree and 10+ years of related experience. 5-7 years of proven experience in managing and developing employees/teams. Excellent communication and organizational skills required Track record of leadership success, managing and mentoring teams and managers Ability to interface with diverse internal and external stakeholders Superior analytics, problem-solving, and troubleshooting skills Ability to manage multiple projects concurrently and prioritize issues in a fast-moving, dynamic environment Strong knowledge of effective business requirements practices and support methodologies A passion for improving processes and a commitment to customer satisfaction Knowledge of banking practices is helpful. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. We’re seeking a Lead, Developer Experience Platform Engineer to lead the technical vision and execution of our internal platform offerings, enabling product teams to build, deploy, and operate applications at scale with confidence. As a senior individual contributor, you’ll serve as a key architect and hands-on engineer who bridges infrastructure and application development, ensuring our platform is secure, scalable, and developer-friendly. You’ll work closely with engineering leadership, security, and architecture teams to shape the next generation of our cloud-native platform and be a force multiplier across engineering teams. Key Responsibilities Define and evolve the architecture for core platform services including compute orchestration (e.g., Kubernetes or Nomad), service discovery, CI/CD, observability, secrets management, and infrastructure as code. Lead complex initiatives that cross team and organizational boundaries, from design through implementation and operationalization. Partner with software engineers and architects to deliver platform capabilities that improve developer velocity, system reliability, and security. Drive adoption of best practices around platform usage, including automation, testing, and resilience. Champion a culture of continuous improvement and operational excellence through well-documented, reusable patterns and tools. Mentor and coach engineers across teams through design reviews, code pairing, and informal learning sessions. Evaluate and introduce new technologies that improve our platform’s performance, cost-efficiency, and scalability. Act as a technical advisor in incident response, root cause analysis, and long-term reliability planning. Additional Job Description: Required: Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience. Expert-level knowledge of Kubernetes and cloud-native technologies (e.g., Helm, ArgoCD, service discovery). Proficiency in atleast one programming languages such as Python, Java, or Go - Must have. Strong experience in at least one major cloud provider (AWS, Azure, or GCP), with deep understanding of IAM, VPC, container services, and networking. Proficiency in infrastructure as code (e.g., Terraform, Pulumi) and CI/CD automation (e.g., GitLab CI, Jenkins, or equivalent). Proven ability to design and implement scalable, resilient systems used by other engineering teams. Strong communication skills and the ability to influence across levels and disciplines without formal authority. Preferred: Experience contributing to platform strategies during cloud migrations or re-architecture efforts. Familiarity with GitOps, platform APIs, and internal developer portal frameworks. Experience in regulated environments (e.g., fintech, healthcare) with security and compliance considerations. RESPONSIBILITIES • Adhere strictly to lean software development and continuous delivery methodologies. • Research, architect, and build sub-systems that integrate seamlessly with existing and new platforms. • Break down complex requirements into manageable units of work. • Thrive within a small, highly skilled, and motivated team. • Apply advanced design patterns and technologies appropriately without over-engineering solutions. • Develop high-quality software with a balanced approach to test automation. • Ensure compliance with all security, availability, confidentiality, and privacy policies and controls. • Communicate and document technical efforts for both technical and non-technical audiences. • Mentor and coach junior engineers to maintain a culture of performant and maintainable code. • Coordinate with globally distributed teams to align product needs and dependencies. EXPERIENCE AND KNOWLEDGE • Degree in Computer Science, Information Systems, or equivalent experience. • 9+ years of professional experience in software engineering. • Full-stack .NET development expertise (SQL Server, C#, HTML/CSS, JavaScript). • Familiarity with MVVM and front-end frameworks (Vue, Angular, React). • Experience with test automation frameworks and auto-mocking tooling. • Practical experience with multiple design patterns and SOLID principles. • Strong communication, coordination, and decision-making skills. • Domain experience in the banking industry is a plus. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Q2 is seeking a Senior Accountant to support our global accounting operations with a strong focus on US Accounts Payable and related processes from India. This role will deliver high-quality accounting services for both U.S. and international entities, contributing to a dynamic department that values innovation, integrity, and continuous improvement. The Accounting department at Q2 offers a hard-to-find dynamic work environment that welcomes innovative ideas, rewards hard work and commitment, exposes its members to growth opportunities, and encourages evolution of individuals, methodologies, processes, and systems. This position will be reported to the Manager, Accounting. KEY RESPONSIBILITIES: Accounts Payable (US and Global): Manage and maintain the AP vendor master file, ensuring all vendor documentation (contracts, agreements, W-9/W-8BEN forms, purchase orders, etc.) is current and compliant. Process and record vendor invoices and payments for both U.S. and international entities with appropriate accounting coding Ensure compliance with U.S. 1099 reporting, sales/use tax, and withholding tax requirements. Coordinate with vendors and internal teams to resolve discrepancies and maintain accurate AP aging. Review and verify purchase orders, ensuring alignment with company policies. Assist with corporate credit card and employee expense transactions as needed Partner with the U.S. Accounting team to ensure adherence to SOX controls and internal audit standards. General Ledger: Assist with monthly close activities including accruals, amortizations, allocations, and reconciliations. Assist with journal entry preparation and account schedules in compliance with U.S. GAAP. Support internal control documentation and testing as required for SOX compliance. Reporting: Assist with preparation of monthly financial reporting packages and variance analyses. Support U.S. external audit, SOX, and internal audit requirements through timely documentation and reconciliations. OTHER RESPONSIBILITIES: Responsible for adhering to accounting policies and procedures worldwide. Responsible for timely and efficient accounts payable and accrued liability accounting, while also ensuring that financial statements are GAAP compliant Responsible for monthly accounting close and analysis of accounts and processes, reconciling accounts, and explaining period over period/budget vs. actual variances Assist team in the annual audit of financial statements and internal control audits Active participation in the creation of business processes and implementation of systems for vendor management, purchasing, and accounts payable automation Responsible for oversight of vendor onboarding and ongoing vendor management processes, including managing required compliance reviews and audits Provide guidance and support to accounts payable and/or purchasing specialists with respect to transactional questions, processes, and efficiency improvement projects Review and recommend modifications to accounting and other systems and procedures used in payables and purchasing processes, and act as business lead for system and software implementations as needed Ensure financial transactions are executed properly and the documentation is complete to ensure compliance with GAAP, SOX 404, and Company policies Work cooperatively with others across the organization to achieve shared objectives Responsible for ensuring that all security, availability, confidentiality, and privacy policies and controls are adhered to EXPERIENCE AND KNOWLEDGE: Experience: 5–7 years of accounting experience, including at least 3+ years with a U.S. public company or exposure to U.S. GAAP and SOX environments. In-depth understanding of U.S. AP processes, 1099/W-9 compliance, and vendor management. Strong knowledge of SEC reporting and U.S. GAAP Experience with Sarbanes-Oxley and the reporting and compliance issues of a public company Strong proficiency in MS Excel (Pivot Tables, advanced formulas, and analysis) and financial reporting tools Proven hands-on experience with ERP systems such as NetSuite, SAP (NetSuite experience preferred). Strong analytical and problem-solving skills, with attention to accuracy and detail. Strong, professional communication skills (written and verbal) with a customer service focus Ability to manage multiple priorities and meet tight deadlines in a global environment. Demonstrated ability to maintain confidentiality and uphold professional ethics. This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Job Description We are seeking a Developer Experience Platform Engineer to help build and maintain the internal platforms that enable our engineering teams to deliver high-quality software faster and more reliably. This role focuses on creating shared services, automating infrastructure, and improving developer experience across the organization. You’ll work alongside experienced engineers to shape our platform strategy, contribute to our cloud-native infrastructure, and ensure the underlying systems are secure, observable, and scalable. Key Responsibilities Build and support cloud infrastructure and Nomad or Kubernetes-based platforms used by internal engineering teams. Develop and maintain automation and tooling for infrastructure provisioning, deployment pipelines, and environment management. Collaborate with product and engineering teams to enable self-service capabilities through APIs, templates, and internal tooling. Ensure platform components are well-documented, observable, and meet reliability and security best practices. Participate in the team’s on-call rotation and contribute to incident response and root cause analysis. Continuously look for opportunities to reduce toil, increase efficiency, and improve developer experience. Work individually and collaboratively to deliver solutions in live production systems Qualifications Required: 3+ years of experience in software, infrastructure, or SRE engineering roles. Hands-on experience with cloud platforms (AWS, GCP, or Azure). Solid understanding of containerization and orchestration tools (e.g., Docker, Kubernetes). Familiarity with infrastructure as code (e.g., Terraform, Pulumi, or CloudFormation). Experience with CI/CD pipelines and automation tools (e.g., GitLab CI, Jenkins, or GitHub Actions). Experience in all aspects of the software development life cycle Proficiency in atleast one programming languages such as Python, Java, or Go - Must have. Strong problem-solving and collaboration skills. Preferred: Exposure to GitOps workflows and tools (e.g., ArgoCD, Flux). Experience with observability tools such as Prometheus, Grafana, or Datadog. Understanding of networking, RBAC, secrets management, and service discovery in cloud-native environments. Ability to work flexible hours when necessary for deadlines and off-hours installations Build and support cloud infrastructure and Nomad or Kubernetes-based platforms used by internal engineering teams. Develop and maintain automation and tooling for infrastructure provisioning, deployment pipelines, and environment management. Collaborate with product and engineering teams to enable self-service capabilities through APIs, templates, and internal tooling. Ensure platform components are well-documented, observable, and meet reliability and security best practices. Participate in the team’s on-call rotation and contribute to incident response and root cause analysis. Continuously look for opportunities to reduce toil, increase efficiency, and improve developer experience. Work individually and collaboratively to deliver solutions in live production systems This position requires fluent written and oral communication in English. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program ( see more ). We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.