Job description: We are seeking a dynamic and customer-focused professional to join our team as a Customer Care Executive. The role involves managing customer interactions, generating leads, and ensuring high levels of satisfaction through effective communication and service delivery. Key Responsibilities: Handle incoming and outgoing calls related to customer service inquiries and sales leads. Identify and assess customer needs to ensure satisfaction and build long-term relationships. Manage a high volume of calls, including complaint resolution, with professionalism and efficiency. Generate sales leads from databases provided by the concerned department. Provide accurate, valid, and complete information using appropriate methods and tools. Achieve team sales targets and call-handling quotas in a target-oriented environment. Maintain detailed records of customer interactions, process customer accounts, and manage documentation. Follow established communication procedures, guidelines, and policies consistently. Demonstrate proven customer support experience or prior experience as a client service representative. Requirements: Minimum graduate degree with 2–5 years of experience in customer care, preferably in sales processes. Familiarity with CRM systems and technical knowledge for data updating and management. Strong customer orientation with the ability to adapt and respond to diverse customer needs. Excellent communication and presentation skills, particularly in voice-based processes. Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. Proficiency in Bengali & Hindi; knowledge of multiple languages will be considered an advantage. Candidates willing to relocate to Hyderabad for a work-from-office position are preferred.
Job Description We are seeking a dedicated and experienced Customer Care Executive (CCE) to manage customer interactions and drive service excellence. The role requires strong communication skills, customer orientation, and the ability to handle high call volumes while meeting performance targets. Key Responsibilities Manage incoming and outgoing calls related to customer service inquiries and leads. Identify and assess customer needs to ensure satisfaction and build long-term relationships. Handle large volumes of calls, including complaint resolution, with professionalism and efficiency. Generate qualified sales leads from databases provided by the concerned department. Provide accurate, valid, and complete information using appropriate methods and tools. Achieve team sales targets and call-handling quotas in a target-oriented environment. Maintain detailed records of customer interactions, process customer accounts, and manage documentation. Adhere to established communication procedures, guidelines, and policies consistently. Demonstrate proven customer support experience or prior experience as a client service representative. Requirements Minimum graduate degree with 3–10 years of experience as a Customer Care Executive (CCE), preferably in Tamil voice process. Familiarity with CRM systems and technical knowledge for data updating and management. Strong customer orientation with the ability to adapt and respond to diverse customer needs. Excellent communication and presentation skills, particularly in voice-based processes. Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. Proficiency in Tamil & any other Local Language; knowledge of additional languages will be considered an advantage. Expertise in customer care processes with preference for candidates available for immediate joining.
Job description: We are seeking a professional with a pleasant personality to manage reception and billing activities at our hospital. The role requires strong organizational skills, attention to detail, and the ability to interact effectively with patients while ensuring smooth front-office operations. Key Responsibilities Undertake reception and billing activities with accuracy and professionalism. Maintain the patient appointment register both manually and in Excel. Adhere strictly to the hospital’s disciplinary protocols and front-office standards. Monitor patients arriving for consultation and organize Out-Patient (OP) services efficiently. Explain the Out-Patient Feedback Form to patients and ensure it is completed. Guide patients regarding appointments with the respective consultants. Inform patients about the availability of cancer care services in the hospital. Handle patient inquiries and grievances with empathy and professionalism before their departure. Perform any additional tasks or responsibilities as assigned by the superior. Desired Candidate Profile Minimum qualification: Graduate with 3–5 years of experience in the healthcare or hospital industry. Ability to conduct observation rounds to monitor patient arrivals within hospital premises. Initiative-driven, with the capability to improve the functioning of the assigned area. Skilled in multitasking, with knowledge of IT systems and camera-related equipment. Strong interpersonal and communication skills to manage patient interactions effectively. Male candidates with immediate availability and prior hospital front-office exposure will be preferred.
Job Description: Video Editor (Telugu Language) Responsibilities Craft engaging and visually compelling videos while maintaining high-quality standards and storytelling consistency. Utilize industry-standard software such as Adobe Premiere Pro and Adobe After Effects to edit and produce diverse video content, including social media snippets, promotional materials, and marketing campaigns. Collaborate with internal teams and external brand partners to understand project requirements and deliver video content aligned with brand guidelines. Source innovative and creative materials to enhance video production and design quality. Review raw footage and prepare a comprehensive shortlist for editing purposes. Apply modern editing techniques to manipulate video footage, ensuring visual continuity and narrative flow. Edit, trim, and assemble rough cuts, incorporating dialogue, sound effects, music, graphics, and special effects to deliver polished final projects. Ensure logical sequencing and coherence in the final video output. Work closely with the production unit and creative team throughout the project lifecycle, incorporating feedback and making necessary adjustments. Deliver final edits optimized for various distribution channels, keeping in mind the latest video editing trends and techniques. Requirements Minimum of a Bachelor’s degree with 5–10 years of professional experience as a Video Editor in the Telugu language. Proficiency in video editing software, particularly Adobe Premiere Pro and Adobe After Effects. Strong creative thinking ability with proven experience in executing projects within targeted timelines. In-depth knowledge of social media platforms and current trends to tailor video content effectively. Demonstrated experience in sourcing and integrating diverse materials for video design requirements. Excellent collaboration skills with the ability to thrive in a fast-paced, creative environment. Male candidates who are available for immediate joining will be considered for this position.
Providing security at hospital entrance/exit, OPD consultation, front office and parking zones Monitor entry/exit of patients, attendants, vendors, and visitors; prevent unauthorized access Conduct routine rounds to detect and prevent theft, vandalism or suspicious activity. Ensure gates, doors, and windows are secured after hours; report unusual incidents promptly Guide patients/attendants to OPD areas and assist elderly or differently-abled patients Prior experience as a watchman/security guard, preferably in healthcare settings Assist patients and attendants in locating consultation premises and waiting halls Maintain discipline and order in crowded OPD areas; support crowd control during peak hours Act promptly during emergencies, assist in evacuation, and follow hospital security protocols. Desired Candidate Profile Minimum 10th/SSC with 5 -10 years of experience as Security Guard in healthcare sectors Prior experience as a watchman/security guard, preferably in healthcare settings Honest, reliable, patient-centric attitude and ability to communicate clearly with staff, visitors and patients Timely reports to Facility Supervisor / Hospital manager, if required simultaneously to Zonal Manager Preferable Male and Immediately joining candidates can able to apply for this position.
Maintain cleanliness and hygiene in OPD consultation rooms, waiting halls, registration counters and public areas Clean and sanitize washrooms regularly; ensure availability of soap, tissue and water needs Ensure drinking water stations, seating areas and patient amenities are clean and functional. Provide immediate cleaning support in case of spills or patient-related needs. Assist elderly or differently-abled patients with facility access when required. Follow infection control and sanitation protocols as per NABH/AYUSH standards. Coordinate with reporting supervisor for maintain a patient-friendly environment. Desired Candidate: Minimum qualification with 5-10 years of experience as Housekeeper in healthcare/hospitals If required serving drinking water, tea/coffee and refreshments to staff, patients and visitors Maintain discipline, punctuality and professional behaviour at all times in the hospital premises Respond promptly to patient or staff requests related to cleanliness and hygienic concerns Preferable Female and Immediately joining candidates can able to apply for this position.
Supervise on security staff, housekeepers and office boys entire our hospitals premises Ensure smooth patient flow, crowd control and discipline for our outpatient services Conduct inspections of fire safety systems, emergency exits and electrical equipment Ensure compliance with NABH/AYUSH safety standards and hospital protocols Coordinate with housekeeping and facility teams for emergency response drills Supervise outsourced security services and track vendor performance for improvements Train and maintain discipline among security staff on patient safety and emergency handling Assist patients and attendants with directions and manage queues during peak OPD hours Oversee basic facilities maintenance in OPD areas, including cleanliness, lighting, seating, drinking water, plumbing, electrical, furniture and reporting repair needs entire hospital Maintain visitor registers and prepare monthly duty roaster for the facility services employees. Desired Candidate Profile Minimum Graduation with 6-10 years of experience preferably in the Healthcare/Hospitals Knowledge of outpatient safety standards, emergency protocols, and statutory compliance Strong leadership and organizational skills with ability to manage multi-disciplinary teams We required good communication skills and familiarity with security monitoring system Timely reports to Hospital Manager/Zonal Manager and supervision on facility services Preferable Male and Immediately joining candidates can able to apply for this position.
Should be front office and other office premises clean, hygienic at the starting the day Must be known serve coffee and tea for company management, employees and visitors Tables cleaning and water fill up in to the bottles, support with employees and their needs Monitoring the use of equipment and supplies for the corporate office or else hospital premises There is outside works should avail to handle and should have own vehicle for works in city If using own vehicle for office use, we will provide travel allowances weekly/monthly wise. Required Candidate Profile: Minimum SSC/Intermediate with 2-5 years of experience as office boy Pleasant manner and good communication skill in the Telugu language Preferred candidate from Andhra Pradesh and Telangana both states Preferred male and immediately joining candidates for this position.