Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

JOB DESCRIPTION

  • Ensure Customer Satisfaction:A follow-up confirms the customer's positive experience and ensures they received the expected value from the service.

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  • Gather Feedback:It provides an opportunity to collect valuable feedback on the service, identifying areas for improvement in products or processes.

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  • Strengthen Relationships:Regular communication shows customers that you care about them beyond the initial transaction, fostering loyalty and trust.

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  • Increase Loyalty and Retention:Customers who feel valued and supported are more likely to remain loyal to the business.

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  • Identify Sales Opportunities:Follow-ups can uncover additional needs or opportunities for cross-selling and up-selling related products or services.

Job Types: Full-time, Permanent

Pay: ₹13,500.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person

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