Role Overview: As a PTL Ops Lead, you will be responsible for managing the end-to-end operations of Prozo’s Part Truck Load (PTL) vertical. This is a high-ownership role focused on execution excellence, service performance, process adherence, and cross-functional collaboration. You will be instrumental in ensuring operational scalability, customer satisfaction, and service consistency as the PTL vertical continues to grow. You will work closely with the supply-side lead (responsible for vendor aggregation and onboarding), the sales team, the Control Tower, and product/tech teams to deliver a seamless freight experience to our clients. This vertical operates within the broader Prozo Logistics Network (PLN), encompassing various freight types. Key Responsibilities: PTL Operations Management Manage day-to-day operations of PTL shipments including pickup, linehaul, transshipment, and final delivery for both appointment and non-appointment shipments. Ensure process compliance, documentation accuracy, and timely handovers across all legs of movement. Service Performance & SLA Adherence Monitor and ensure adherence to client SLAs including TAT, Ensure delivery of seamless client onboarding and execution FTR (First Time Right). Drive initiatives to minimize delivery failures, delays, and improve overall service quality. Process Improvement & RCA/CAPA Lead root cause analysis (RCA) for service failures, delays, and delivery issues. Develop and implement corrective and preventive actions (CAPA) to eliminate recurring issues. Client Implementation & Operational Readiness Coordinate with sales and implementation teams to ensure operational preparedness for new client go-lives. Establish SOPs and execution plans tailored to specific client requirements. Team Management & Performance Lead and mentor the PTL operations team; ensure role clarity, accountability, and performance alignment. Foster a culture of ownership, responsiveness, and continuous improvement within the team. Control Tower & Visibility Enablement Collaborate with the Control Tower team to ensure real-time tracking and proactive exception management. Use dashboards and data analytics for performance reporting and decision-making. Cross-functional Collaboration Work closely with supply, tech, product, and sales teams to ensure seamless and customer-centric operations. Provide operational inputs during commercial discussions, product enhancements, and capacity planning. Data-Driven Decision Making Analyze operational data to identify trends, bottlenecks, and opportunities for optimization. Build and track key metrics/KPIs to ensure operations are aligned with strategic goals. Qualifications & Experience: 5-10 years of experience in logistics and supply chain management, with at least 5 years in PTL Freight Operations management role Deep understanding of PTL freight movement, regional nuances, and operational intricacies. Strong problem-solving and analytical skills, especially around service failures and RCA/CAPA. Ability to manage distributed teams and lead with ownership in a fast-paced environment. Excellent communication and coordination skills for cross-functional stakeholder management. Comfortable with logistics technology, dashboards, and operational tools. Show more Show less

Locations: - Mumbai /Bangalore /Gurgaon Role Overview: As a Business Development leader, you will drive new business growth for Prozo by identifying and targeting potential clients, developing and executing sales strategies, and building strong relationships to understand their needs. The successful candidate will have a proven track record in D2C freight sales, achieving big sales success, and exceptional communication skills, all within a fast-paced environment. Responsibilities: Business Planning : Develop a comprehensive business plan to acquire clients in a time-bound manner. Preparing a comprehensive client acquisition strategy will be key to your success. Consultative Selling: Work as a solution sales expert and create/maintain excellent relationships with clients. Tailor products and pitches according to their specifications. Prospect Nurturing: Nurture warm prospects and find new potential sales opportunities by understanding Prozo’s offerings and the use cases we solve. Lead Generation: Lead the team to generate leads and build a sales funnel via on-ground visits, cold calling, and email. Pipeline Management: Manage and maintain a pipeline of interested prospects, engaging with their points of contact for the next steps. Commercial Scoping and Design: Work closely with the Solution Design (Pre-sales) team to drive solution designs, work on RFPs/Requirement documents for proposals, contracts/agreement closures, and deal closures. MIS & Reporting: Ensure the team maintains and updates all client information on CRM and other data points required by the CEO’s & CRO’s Office. Qualifications: 3+ years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales Strong commercial acumen Extremely strong communication skills Ability to prioritize, multi-task, and perform effectively under pressure An entrepreneurial mindset, sense of ownership to genuinely solve customer problems, become a trusted advisor to customers and make things happen gets brownie points. Hunter mindset Excellent team dynamics skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Show more Show less

Locations: - Mumbai /Bangalore / Gurgaon Role Overview: As a Business Development leader, you will drive new business growth for Prozo by identifying and targeting potential clients, developing and executing sales strategies, and building strong relationships to understand their needs. The successful candidate will have a proven track record in D2C freight sales, achieving big sales success, and exceptional communication skills, all within a fast-paced environment. Responsibilities: Business Planning : Develop a comprehensive business plan to acquire clients in a time-bound manner. Preparing a comprehensive client acquisition strategy will be key to your success. Consultative Selling: Work as a solution sales expert and create/maintain excellent relationships with clients. Tailor products and pitches according to their specifications. Prospect Nurturing: Nurture warm prospects and find new potential sales opportunities by understanding Prozo’s offerings and the use cases we solve. Lead Generation: Lead the team to generate leads and build a sales funnel via on-ground visits, cold calling, and email. Pipeline Management: Manage and maintain a pipeline of interested prospects, engaging with their points of contact for the next steps. Commercial Scoping and Design: Work closely with the Solution Design (Pre-sales) team to drive solution designs, work on RFPs/Requirement documents for proposals, contracts/agreement closures, and deal closures. MIS & Reporting: Ensure the team maintains and updates all client information on CRM and other data points required by the CEO’s & CRO’s Office. Qualifications: 3+ years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales Strong commercial acumen Extremely strong communication skills Ability to prioritize, multi-task, and perform effectively under pressure An entrepreneurial mindset, sense of ownership to genuinely solve customer problems, become a trusted advisor to customers and make things happen gets brownie points. Hunter mindset Excellent team dynamics skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Show more Show less

Locations: - Mumbai /Bangalore / Gurgaon Role Overview: As a Business Development leader, you will drive new business growth for Prozo by identifying and targeting potential clients, developing and executing sales strategies, and building strong relationships to understand their needs. The successful candidate will have a proven track record in D2C freight sales, achieving big sales success, and exceptional communication skills, all within a fast-paced environment. Responsibilities: Business Planning : Develop a comprehensive business plan to acquire clients in a time-bound manner. Preparing a comprehensive client acquisition strategy will be key to your success. Consultative Selling: Work as a solution sales expert and create/maintain excellent relationships with clients. Tailor products and pitches according to their specifications. Prospect Nurturing: Nurture warm prospects and find new potential sales opportunities by understanding Prozo’s offerings and the use cases we solve. Lead Generation: Lead the team to generate leads and build a sales funnel via on-ground visits, cold calling, and email. Pipeline Management: Manage and maintain a pipeline of interested prospects, engaging with their points of contact for the next steps. Commercial Scoping and Design: Work closely with the Solution Design (Pre-sales) team to drive solution designs, work on RFPs/Requirement documents for proposals, contracts/agreement closures, and deal closures. MIS & Reporting: Ensure the team maintains and updates all client information on CRM and other data points required by the CEO’s & CRO’s Office. Qualifications: 3+ years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales Strong commercial acumen Extremely strong communication skills Ability to prioritize, multi-task, and perform effectively under pressure An entrepreneurial mindset, sense of ownership to genuinely solve customer problems, become a trusted advisor to customers and make things happen gets brownie points. Hunter mindset Excellent team dynamics skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Show more Show less

Job Title: Backend Engineer Location: Corporate HQ Gurgaon / Regional Office Noida About Prozo: Prozo is an innovative integrated supply chain company revolutionizing fulfillment across India. With a comprehensive pan-India warehousing and freight network, Prozo delivers fast, efficient, and cost-effective fulfillment solutions. Our operation is powered by an advanced supply chain tech stack and control tower, positioning Prozo as the 'AWS of supply chain,' providing enterprise-grade capabilities on a pay-per-use basis. Our core offerings include the Prozo Fulfillment Network (PFN), Prozo Logistics Network (PLN), and Prozo Warehousing & Logistics Platform (PWLP), serving a diverse clientele from D2C brands to mid-market SMEs and large enterprises. With over 35+ multi-channel, tech-enabled warehouses covering approximately 2 million square feet and a logistics network spanning 24,000+ pin codes, Prozo ensures a seamless delivery experience for B2B, B2C, and D2C customers. Role Overview: We are looking for a motivated Backend Developer to join our core technology team. You will be responsible for building and maintaining backend services that drive our tech-enabled supply chain platform. This is an exciting opportunity to work on high-impact projects in a performance-focused and collaborative environment. Key Responsibilities: Develop and maintain RESTful APIs and web services to enable seamless communication between the frontend and backend systems and various services. Design and implement data models and database schemas to support application features Design, develop, and maintain Java-based backend applications for our supply chain software products Collaborate with product and engineering teams to understand business requirements and translate them into technical solutions Write clean, efficient, and maintainable code with a focus on performance and scalability Perform code reviews, testing, and debugging to ensure high-quality code Continuously improve application performance, reliability, and security Qualifications & Experience: Bachelor's degree in Computer Science, Software Engineering or related field Between 5 - 8 years of experience in Java-based backend development Strong proficiency in Java, Spring Framework, and SQL and/or NoSQL Experience with RESTful APIs, microservices architecture, and containerization (Docker/Kubernetes) Familiarity with agile development methodologies, continuous integration, and continuous deployment Experience with version control systems such as Git Ability to write clean, maintainable, and testable code Strong analytical and problem-solving skills Excellent communication and collaboration skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Work Environment: This is a full time work-from-office opportunity. Our company policies do not support moonlighting. We have alternate Saturdays off, with the 2nd and 4th Saturdays being non-working days. We use HRMS tools like Keka and TimeDoctor to manage employee productivity, attendance, and performance. Prozo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

We're looking for a sharp, driven, and AI-first Associate Program Manager to join the Marketing & Growth team. If you're someone who understands marketing deeply, loves dashboards, automates before you delegate, and thrives in a fast-paced, execution-first environment, this is for you. What You’ll Do Support end-to-end execution of high-impact marketing and growth initiatives across digital, CRM, performance, and inside sales channels Build and manage dashboards using Looker Studio (or equivalent tools) to track KPIs, funnel metrics, campaign impact, and more Work with campaign managers to analyze data, identify patterns, and proactively suggest fixes or experiments Apply an AI-first approach to tasks — automate, templatize, and accelerate wherever possible Coordinate across content, design, inside sales, and performance marketing teams to ensure alignment Regularly deep-dive into numbers and translate them into actionable insights for leadership Own documentation, reporting, and operational excellence for strategic projects within the department. What You Bring 1–3 years of experience in marketing ops, analytics, or growth roles Solid grasp of marketing tools, funnels, CRM logic, and growth strategies Hands-on with Looker Studio, Google Sheets (advanced), and AI tools (ChatGPT, Claude, Notion AI, etc.) Strong business acumen — can connect numbers to narrative Ability to work independently, move fast, and figure things out Bonus: experience with HubSpot, Meta/Google Ads, or low-code automations Who You Are A self-starter who thinks, “How can I do this better/faster using AI?” Obsessed with dashboards, systems, and clarity Structured, resourceful, and ready to grow with a fast-moving team Show more Show less