Prozo

Role Overview: As a PTL Ops Lead, you will be responsible for managing the end-to-end operations of Prozo’s Part Truck Load (PTL) vertical. This is a high-ownership role focused on execution excellence, service performance, process adherence, and cross-functional collaboration. You will be instrumental in ensuring operational scalability, customer satisfaction, and service consistency as the PTL vertical continues to grow. You will work closely with the supply-side lead (responsible for vendor aggregation and onboarding), the sales team, the Control Tower, and product/tech teams to deliver a seamless freight experience to our clients. This vertical operates within the broader Prozo Logistics Network (PLN), encompassing various freight types. Key Responsibilities: PTL Operations Management Manage day-to-day operations of PTL shipments including pickup, linehaul, transshipment, and final delivery for both appointment and non-appointment shipments. Ensure process compliance, documentation accuracy, and timely handovers across all legs of movement. Service Performance & SLA Adherence Monitor and ensure adherence to client SLAs including TAT, Ensure delivery of seamless client onboarding and execution FTR (First Time Right). Drive initiatives to minimize delivery failures, delays, and improve overall service quality. Process Improvement & RCA/CAPA Lead root cause analysis (RCA) for service failures, delays, and delivery issues. Develop and implement corrective and preventive actions (CAPA) to eliminate recurring issues. Client Implementation & Operational Readiness Coordinate with sales and implementation teams to ensure operational preparedness for new client go-lives. Establish SOPs and execution plans tailored to specific client requirements. Team Management & Performance Lead and mentor the PTL operations team; ensure role clarity, accountability, and performance alignment. Foster a culture of ownership, responsiveness, and continuous improvement within the team. Control Tower & Visibility Enablement Collaborate with the Control Tower team to ensure real-time tracking and proactive exception management. Use dashboards and data analytics for performance reporting and decision-making. Cross-functional Collaboration Work closely with supply, tech, product, and sales teams to ensure seamless and customer-centric operations. Provide operational inputs during commercial discussions, product enhancements, and capacity planning. Data-Driven Decision Making Analyze operational data to identify trends, bottlenecks, and opportunities for optimization. Build and track key metrics/KPIs to ensure operations are aligned with strategic goals. Qualifications & Experience: 5-10 years of experience in logistics and supply chain management, with at least 5 years in PTL Freight Operations management role Deep understanding of PTL freight movement, regional nuances, and operational intricacies. Strong problem-solving and analytical skills, especially around service failures and RCA/CAPA. Ability to manage distributed teams and lead with ownership in a fast-paced environment. Excellent communication and coordination skills for cross-functional stakeholder management. Comfortable with logistics technology, dashboards, and operational tools. Show more Show less

Role & responsibilities As a Manager/Senior Manager PTL Business, you will be responsible for expanding and managing Prozos PTL freight network with a focus on distribution/milk-run logistics, ensuring seamless vendor onboarding, client serviceability, and operational efficiency. You will work closely with internal teams and external partners to optimize PTL logistics, delivery performance, and process adherence. This vertical operates within the broader Prozo Logistics Network (PLN), encompassing various freight types. Key Responsibilities: PTL Vendor Network Expansion Identify, onboard, and manage local, regional, and national PTL freight vendors, with a focus on distribution/milk run logistics Ensure vendor compliance with Prozos service quality and operational standards. Client Onboarding & First-Time Right (FTR) Execution Collaborate with sales and operations teams to ensure smooth PTL client onboarding. Drive First-Time Right (FTR) execution by aligning services with client requirements. PTL Operations & Performance Management Oversee shipment lifecycle, including: Pick-ups and deliveries TAT adherence & failure management Conduct RCA and CAPA for TAT breaches to improve service reliability. Commercial & Pricing Support Assist in designing competitive PTL pricing models in coordination with the sales team. Ensure pricing aligns with operational feasibility and market benchmarks. Team Leadership & Stakeholder Collaboration Lead and mentor the PTL operations team to drive efficiency and service excellence. Work closely with internal teams (sales, tech, and operations) and external partners to enhance PTL business operations. Preferred candidate profile 5-10 years of experience in logistics and supply chain management, with at least 5 years in PTL/Distribution/Milk-run operations. Strong expertise in vendor management, delivery TATs, and failure resolution. Proven ability to conduct RCA and CAPA for operational improvements. Experience in commercial discussions and pricing strategy support. Excellent team leadership, communication, and negotiation skills. Bachelors degree or higher in a relevant field. Show more Show less

Locations: - Mumbai /Bangalore /Gurgaon Role Overview: As a Business Development leader, you will drive new business growth for Prozo by identifying and targeting potential clients, developing and executing sales strategies, and building strong relationships to understand their needs. The successful candidate will have a proven track record in D2C freight sales, achieving big sales success, and exceptional communication skills, all within a fast-paced environment. Responsibilities: Business Planning : Develop a comprehensive business plan to acquire clients in a time-bound manner. Preparing a comprehensive client acquisition strategy will be key to your success. Consultative Selling: Work as a solution sales expert and create/maintain excellent relationships with clients. Tailor products and pitches according to their specifications. Prospect Nurturing: Nurture warm prospects and find new potential sales opportunities by understanding Prozo’s offerings and the use cases we solve. Lead Generation: Lead the team to generate leads and build a sales funnel via on-ground visits, cold calling, and email. Pipeline Management: Manage and maintain a pipeline of interested prospects, engaging with their points of contact for the next steps. Commercial Scoping and Design: Work closely with the Solution Design (Pre-sales) team to drive solution designs, work on RFPs/Requirement documents for proposals, contracts/agreement closures, and deal closures. MIS & Reporting: Ensure the team maintains and updates all client information on CRM and other data points required by the CEO’s & CRO’s Office. Qualifications: 3+ years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales Strong commercial acumen Extremely strong communication skills Ability to prioritize, multi-task, and perform effectively under pressure An entrepreneurial mindset, sense of ownership to genuinely solve customer problems, become a trusted advisor to customers and make things happen gets brownie points. Hunter mindset Excellent team dynamics skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Show more Show less

Locations: - Mumbai /Bangalore / Gurgaon Role Overview: As a Business Development leader, you will drive new business growth for Prozo by identifying and targeting potential clients, developing and executing sales strategies, and building strong relationships to understand their needs. The successful candidate will have a proven track record in D2C freight sales, achieving big sales success, and exceptional communication skills, all within a fast-paced environment. Responsibilities: Business Planning : Develop a comprehensive business plan to acquire clients in a time-bound manner. Preparing a comprehensive client acquisition strategy will be key to your success. Consultative Selling: Work as a solution sales expert and create/maintain excellent relationships with clients. Tailor products and pitches according to their specifications. Prospect Nurturing: Nurture warm prospects and find new potential sales opportunities by understanding Prozo’s offerings and the use cases we solve. Lead Generation: Lead the team to generate leads and build a sales funnel via on-ground visits, cold calling, and email. Pipeline Management: Manage and maintain a pipeline of interested prospects, engaging with their points of contact for the next steps. Commercial Scoping and Design: Work closely with the Solution Design (Pre-sales) team to drive solution designs, work on RFPs/Requirement documents for proposals, contracts/agreement closures, and deal closures. MIS & Reporting: Ensure the team maintains and updates all client information on CRM and other data points required by the CEO’s & CRO’s Office. Qualifications: 3+ years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales Strong commercial acumen Extremely strong communication skills Ability to prioritize, multi-task, and perform effectively under pressure An entrepreneurial mindset, sense of ownership to genuinely solve customer problems, become a trusted advisor to customers and make things happen gets brownie points. Hunter mindset Excellent team dynamics skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Show more Show less

Locations: - Mumbai /Bangalore / Gurgaon Role Overview: As a Business Development leader, you will drive new business growth for Prozo by identifying and targeting potential clients, developing and executing sales strategies, and building strong relationships to understand their needs. The successful candidate will have a proven track record in D2C freight sales, achieving big sales success, and exceptional communication skills, all within a fast-paced environment. Responsibilities: Business Planning : Develop a comprehensive business plan to acquire clients in a time-bound manner. Preparing a comprehensive client acquisition strategy will be key to your success. Consultative Selling: Work as a solution sales expert and create/maintain excellent relationships with clients. Tailor products and pitches according to their specifications. Prospect Nurturing: Nurture warm prospects and find new potential sales opportunities by understanding Prozo’s offerings and the use cases we solve. Lead Generation: Lead the team to generate leads and build a sales funnel via on-ground visits, cold calling, and email. Pipeline Management: Manage and maintain a pipeline of interested prospects, engaging with their points of contact for the next steps. Commercial Scoping and Design: Work closely with the Solution Design (Pre-sales) team to drive solution designs, work on RFPs/Requirement documents for proposals, contracts/agreement closures, and deal closures. MIS & Reporting: Ensure the team maintains and updates all client information on CRM and other data points required by the CEO’s & CRO’s Office. Qualifications: 3+ years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales Strong commercial acumen Extremely strong communication skills Ability to prioritize, multi-task, and perform effectively under pressure An entrepreneurial mindset, sense of ownership to genuinely solve customer problems, become a trusted advisor to customers and make things happen gets brownie points. Hunter mindset Excellent team dynamics skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Show more Show less

Job Title: Backend Engineer Location: Corporate HQ Gurgaon / Regional Office Noida About Prozo: Prozo is an innovative integrated supply chain company revolutionizing fulfillment across India. With a comprehensive pan-India warehousing and freight network, Prozo delivers fast, efficient, and cost-effective fulfillment solutions. Our operation is powered by an advanced supply chain tech stack and control tower, positioning Prozo as the 'AWS of supply chain,' providing enterprise-grade capabilities on a pay-per-use basis. Our core offerings include the Prozo Fulfillment Network (PFN), Prozo Logistics Network (PLN), and Prozo Warehousing & Logistics Platform (PWLP), serving a diverse clientele from D2C brands to mid-market SMEs and large enterprises. With over 35+ multi-channel, tech-enabled warehouses covering approximately 2 million square feet and a logistics network spanning 24,000+ pin codes, Prozo ensures a seamless delivery experience for B2B, B2C, and D2C customers. Role Overview: We are looking for a motivated Backend Developer to join our core technology team. You will be responsible for building and maintaining backend services that drive our tech-enabled supply chain platform. This is an exciting opportunity to work on high-impact projects in a performance-focused and collaborative environment. Key Responsibilities: Develop and maintain RESTful APIs and web services to enable seamless communication between the frontend and backend systems and various services. Design and implement data models and database schemas to support application features Design, develop, and maintain Java-based backend applications for our supply chain software products Collaborate with product and engineering teams to understand business requirements and translate them into technical solutions Write clean, efficient, and maintainable code with a focus on performance and scalability Perform code reviews, testing, and debugging to ensure high-quality code Continuously improve application performance, reliability, and security Qualifications & Experience: Bachelor's degree in Computer Science, Software Engineering or related field Between 5 - 8 years of experience in Java-based backend development Strong proficiency in Java, Spring Framework, and SQL and/or NoSQL Experience with RESTful APIs, microservices architecture, and containerization (Docker/Kubernetes) Familiarity with agile development methodologies, continuous integration, and continuous deployment Experience with version control systems such as Git Ability to write clean, maintainable, and testable code Strong analytical and problem-solving skills Excellent communication and collaboration skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. Work Environment: This is a full time work-from-office opportunity. Our company policies do not support moonlighting. We have alternate Saturdays off, with the 2nd and 4th Saturdays being non-working days. We use HRMS tools like Keka and TimeDoctor to manage employee productivity, attendance, and performance. Prozo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

We're looking for a sharp, driven, and AI-first Associate Program Manager to join the Marketing & Growth team. If you're someone who understands marketing deeply, loves dashboards, automates before you delegate, and thrives in a fast-paced, execution-first environment, this is for you. What You’ll Do Support end-to-end execution of high-impact marketing and growth initiatives across digital, CRM, performance, and inside sales channels Build and manage dashboards using Looker Studio (or equivalent tools) to track KPIs, funnel metrics, campaign impact, and more Work with campaign managers to analyze data, identify patterns, and proactively suggest fixes or experiments Apply an AI-first approach to tasks — automate, templatize, and accelerate wherever possible Coordinate across content, design, inside sales, and performance marketing teams to ensure alignment Regularly deep-dive into numbers and translate them into actionable insights for leadership Own documentation, reporting, and operational excellence for strategic projects within the department. What You Bring 1–3 years of experience in marketing ops, analytics, or growth roles Solid grasp of marketing tools, funnels, CRM logic, and growth strategies Hands-on with Looker Studio, Google Sheets (advanced), and AI tools (ChatGPT, Claude, Notion AI, etc.) Strong business acumen — can connect numbers to narrative Ability to work independently, move fast, and figure things out Bonus: experience with HubSpot, Meta/Google Ads, or low-code automations Who You Are A self-starter who thinks, “How can I do this better/faster using AI?” Obsessed with dashboards, systems, and clarity Structured, resourceful, and ready to grow with a fast-moving team Show more Show less

Responsibilities: Operational Management: Ensure daily warehouse operations are executed efficiently across inbound, outbound, inventory, and returns management. Achieve client SLAs and TATs consistently. Manpower Management: Plan, deploy, and monitor daily workforce based on volume forecasts. Coordinate with 3P manpower vendors to ensure adequate staffing levels during peak and lean periods. Client Coordination: Support client requirements and resolve issues in coordination with account managers and central operations. Maintain high standards of client satisfaction. Safety and Compliance: Maintain a safe working environment through strict adherence to safety protocols. Conduct regular audits and implement corrective measures. Process Adherence & Improvement: Drive process compliance in all areas. Identify operational gaps and work on continuous improvement initiatives with the central process excellence team. Inventory Accuracy: Ensure proper stock management, timely cycle counts, and reconciliation activities to maintain inventory accuracy and avoid pilferage or damage. Reporting & MIS: Prepare daily/weekly/monthly operational reports related to productivity, manpower, dispatches, and stock movement. Escalate issues proactively. Team Management & Development: Train, motivate, and mentor on-ground staff to ensure high morale and performance. Drive a culture of discipline, ownership, and operational excellence. Qualifications: Education: Bachelor’s degree in Logistics, Supply Chain, Operations, or a related field. Experience: 5+ years of experience in warehouse/facility management, preferably in a multi-client fulfillment setup. Exposure to B2B, B2C, or e-commerce operations is a must. Skills & Attributes: Strong problem-solving and decision-making skills Good leadership and interpersonal skills Hands-on knowledge of WMS and basic MS Excel Familiarity with compliance, safety norms, and labor regulations Willingness to work extended hours during peak loads

Role Overview: The Program Manager – Hyperlocal Fulfillment will play a pivotal role in strengthening the foundation and scaling Prozo’s Hyperlocal Fulfillment vertical. This is a programmatic role that spans strategy, pilot execution, supply network development, unit economics modeling, and cross-functional coordination. The selected candidate will work closely with the Founder’s Office and business leadership to operationalize pilots, drive performance outcomes, and structure the roadmap for nationwide scale-up. Responsibilities: Strategy & Business Design: Refine and institutionalize the business model for Hyperlocal Fulfillment (Same Day, Next Day, 2-Hour, sub-same day Delivery). Evaluate delivery configurations (e.g., FC → Dark Store → Last Mile) and identify scalable, cost-efficient models. Pilot Execution & Program Governance: Lead the execution of ongoing and upcoming pilots, ensuring structured planning, governance, and documentation. Track performance metrics such as cost per shipment, SLA adherence, and inventory turns. Synthesize learnings from pilots to inform scale-up plans. Supply Network Enablement Support identification and onboarding of: Urban fulfillment nodes and dark stores Last-mile delivery fleet partners Mid-mile transportation providers Define engagement models, SLAs, and rate structures across supply chain components. Operationalization & Cross-Functional Integration Collaborate with Operations, Tech, Product, and Control Tower teams to design and implement processes and system flows. Contribute to the creation of SOPs for order lifecycle management, dispatch logic, picker-packer workflows, and escalation paths. Financial & Commercial Planning Conduct detailed cost and unit economics analysis to drive pricing, service design, and operational efficiency. Build scalable models for delivery cost optimization and city-level profitability. Scale-Up Planning Work with Business Lead to translate pilot learnings into structured expansion playbooks. Design frameworks for network design, inventory placement, category/city prioritization, and partner selection. Support client onboarding and Go-To-Market planning for Hyperlocal Fulfillment.. Executive Reporting & Presentation Support Assist in preparing executive-ready materials for board meetings, investor updates, and internal strategy meets. Synthesize insights into clear, actionable visual reports for senior leadership. Qualifications: Educational Background: Bachelor’s or Master’s degree in Engineering, Operations, Business, or related field. Experience: 4–8 years in program management, supply chain, or strategy roles with exposure to Hyperlocal, SDD/NDD, or dark store-based fulfillment models. Skills: Strong analytical and problem-solving ability Structured program execution Excellent cross-functional and stakeholder management Proficiency in Google Sheets/Excel; familiarity with SQL or BI tools is a plus Ability to work with tech/product teams to define and improve system workflows

Role Overview: As a PTL Ops Lead, you will be responsible for managing the end-to-end operations of Prozo’s Part Truck Load (PTL) vertical. This is a high-ownership role focused on execution excellence, service performance, process adherence, and cross-functional collaboration. You will be instrumental in ensuring operational scalability, customer satisfaction, and service consistency as the PTL vertical continues to grow. You will work closely with the supply-side lead (responsible for vendor aggregation and onboarding), the sales team, the Control Tower, and product/tech teams to deliver a seamless freight experience to our clients. This vertical operates within the broader Prozo Logistics Network (PLN), encompassing various freight types. Key Responsibilities: PTL Operations Management Manage day-to-day operations of PTL shipments including pickup, linehaul, transshipment, and final delivery for both appointment and non-appointment shipments. Ensure process compliance, documentation accuracy, and timely handovers across all legs of movement. Service Performance & SLA Adherence Monitor and ensure adherence to client SLAs including TAT, Ensure delivery of seamless client onboarding and execution FTR (First Time Right). Drive initiatives to minimize delivery failures, delays, and improve overall service quality. Process Improvement & RCA/CAPA Lead root cause analysis (RCA) for service failures, delays, and delivery issues. Develop and implement corrective and preventive actions (CAPA) to eliminate recurring issues. Client Implementation & Operational Readiness Coordinate with sales and implementation teams to ensure operational preparedness for new client go-lives. Establish SOPs and execution plans tailored to specific client requirements. Team Management & Performance Lead and mentor the PTL operations team; ensure role clarity, accountability, and performance alignment. Foster a culture of ownership, responsiveness, and continuous improvement within the team. Control Tower & Visibility Enablement Collaborate with the Control Tower team to ensure real-time tracking and proactive exception management. Use dashboards and data analytics for performance reporting and decision-making. Cross-functional Collaboration Work closely with supply, tech, product, and sales teams to ensure seamless and customer-centric operations. Provide operational inputs during commercial discussions, product enhancements, and capacity planning. Data-Driven Decision Making Analyze operational data to identify trends, bottlenecks, and opportunities for optimization. Build and track key metrics/KPIs to ensure operations are aligned with strategic goals. Qualifications & Experience: 5-10 years of experience in logistics and supply chain management, with at least 5 years in PTL Freight Operations management role Deep understanding of PTL freight movement, regional nuances, and operational intricacies. Strong problem-solving and analytical skills, especially around service failures and RCA/CAPA. Ability to manage distributed teams and lead with ownership in a fast-paced environment. Excellent communication and coordination skills for cross-functional stakeholder management. Comfortable with logistics technology, dashboards, and operational tools.

Job Title: Senior Manager - Procurement Location: Gurgaon About Prozo: Prozo is an integrated supply chain company revolutionizing fulfillment across India. With our pan-India warehousing and freight network, we provide fast, efficient, and cost-effective fulfillment solutions. Powered by an end-to-end supply chain tech stack and control tower, Prozo is akin to the 'AWS of supply chain,' offering enterprise-grade supply chain capabilities on a pay-per-use basis. Our key offerings include the Prozo Fulfillment Network (PFN) , Prozo Logistics Network (PLN) , and Prozo Warehousing & Logistics Platform (PWLP) , catering to D2C brands, mid-market SMEs, and large enterprises alike. With over 40+ multi-channel, tech-enabled warehouses spanning ~2 Mn+ Sq ft and a logistics network covering 29,000+ pin codes, Prozo ensures seamless B2B, B2C, and D2C customer delivery experiences. Our unique multi-channel fulfillment on a pay-per-use basis, combined with a highly SLA-compliant environment, distinguishes us in the market. Renowned brands such as Bata, Relaxo, Neemans, Comet, Solethreads, Thomas Scott, Monte Carlo, Oziva, Bewakoof, Urbano, Pepe, Vierdo, NautiNati, SG, Powerlook, Beardo, Just Herbs, Marico, Blue Tokai, V-Guard, PhonePe, Adda247, Leap, McGraw Hill, Tata Consumer Brands, Reliance, Crompton Greaves, and Phillips etc have chosen Prozo as their preferred supply chain partner. Role Overview: Prozo is seeking a highly experienced and strategic Manager of Procurement to oversee and lead our purchasing operations across India. This critical role involves managing all aspects of purchasing for administrative and corporate expenditures, including the procurement of packaging, housekeeping, and consumables on a pan-India basis for the corporate office and warehouses. The successful candidate will develop procurement strategies, and ensure compliance with company policies and industry regulations. This role requires extensive interaction with senior stakeholders, fostering trust and facilitating seamless purchasing operations across the organization. Responsibilities: Strategic Purchasing Leadership: Develop and implement purchasing strategies that align with Prozo’s overall business objectives and operational needs. Vendor Management: Establish and maintain strong relationships with suppliers and vendors, negotiating contracts and ensuring the best possible terms and conditions. Cost Optimization: Identify and execute cost-saving opportunities while maintaining the quality and efficiency of purchased goods and services. Procurement Scope: Oversee the procurement of packaging, housekeeping, and consumables across all locations in India. Compliance and Risk Management: Ensure all purchasing activities comply with relevant laws, regulations, and company policies, mitigating risks associated with procurement processes. Team Leadership: Lead and mentor a team of purchasing professionals, fostering a collaborative and high-performance work environment. Market Analysis: Conduct regular market analysis to stay informed about industry trends, pricing, and supplier capabilities, enabling informed purchasing decisions. Stakeholder Collaboration: Work closely with other departments, including finance, operations, and logistics, to align purchasing activities with overall business goals. Process Improvement: Continuously evaluate and improve purchasing processes, implementing best practices to enhance efficiency and effectiveness. Reporting and Analysis: Prepare and present regular reports on purchasing activities, expenditures, and performance metrics to senior management. Qualifications: Education: Bachelor’s or higher degree in business administration, or a related field. Experience: At least 7 years of experience in procurement, with a minimum of 3 years in a leadership role overseeing corporate and administrative spending. Knowledge: Deep understanding of procurement processes, vendor management, and cost optimization strategies. Leadership: Proven experience in leading and managing teams, with the ability to work effectively with senior leaders across different functions. Skills: Excellent negotiation, communication, and analytical abilities, with a strong focus on problem-solving and strategic thinking. Background: Candidates with experience in Third-Party Logistics (3PL) and supply chain management will be preferred. What We Offer: A high-impact role with the opportunity to drive significant changes across Pan-India operations. The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. How to Apply: Please submit your resume, along with a cover letter detailing your experience relevant to this role and why you are passionate about working at Prozo. Highlight any previous projects or achievements that demonstrate your capability in warehousing, logistics, and technology-driven supply chain solutions. Prozo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Program Manager – Packaging Solutions Location: Gurgaon, India Designation: Manager / Sr. Manager About Prozo: Prozo is an integrated supply chain company revolutionizing fulfillment across India. With our pan-India warehousing and freight network, we provide fast, efficient, and cost-effective fulfillment solutions. Powered by an end-to-end supply chain tech stack and control tower, Prozo is akin to the 'AWS of supply chain,' offering enterprise-grade supply chain capabilities on a pay-per-use basis. Our key offerings include the Prozo Fulfillment Network (PFN) , Prozo Logistics Network (PLN) , and Prozo Warehousing & Logistics Platform (PWLP) , catering to D2C brands, mid-market SMEs, and large enterprises alike. With over 40+ multi-channel, tech-enabled warehouses spanning ~2 Mn+ Sq ft and a logistics network covering 24,000+ pin codes, Prozo ensures seamless B2B, B2C, and D2C customer delivery experiences. Our unique multi-channel fulfillment on a pay-per-use basis, combined with a highly SLA-compliant environment, distinguishes us in the market. Renowned brands such as Bata, Relaxo, Neemans, Comet, Solethreads, Thomas Scott, Monte Carlo, Oziva, Bewakoof, Urbano, Pepe, Vierdo, NautiNati, SG, Powerlook, Beardo, Just Herbs, Marico, Blue Tokai, V-Guard, PhonePe, Adda247, Leap, McGraw Hill, Tata Consumer Brands, Reliance, Crompton Greaves, and Phillips etc have chosen Prozo as their preferred supply chain partner. Role Overview: As the Program Manager – Packaging Solutions, you will work closely with Prozo’s leadership, especially the Chief Revenue Officer’s and CEO’s office, to help scale Packaging Solutions into a high-growth vertical. This is a cross-functional program management role that requires strategic coordination across sales, procurement, finance, and operations to ensure successful execution and growth of the vertical. You will act as the central enabler, responsible for keeping internal teams aligned, supporting the field sales team, ensuring commercial viability, and unlocking executional bottlenecks across the packaging value chain. Responsibilities: Program Execution: Act as the single-threaded owner of packaging initiatives, ensuring deal progression across sales, procurement, finance, and operations. Proactively flag delays, coordinate across teams, and publish weekly trackers and updates. Sales Support & Coordination: Enable the business development team by helping with rate cards, commercial models, solution proposals, and client documentation. Ensure timely follow-ups and maintain hygiene in CRM and trackers. Supply-Side Management: Coordinate with procurement to build and maintain a robust supplier base across categories. Ensure vendor readiness, negotiate supply timelines, and enable pricing aligned with margin expectations. Margin Management: Evaluate sourcing costs versus client rates to ensure healthy margins. Highlight deals with poor contribution margins and work with stakeholders to reconfigure solutions wherever needed. Billing & Commercial Enablement: Coordinate with finance for timely invoice generation, pricing accuracy, and collections tracking. Ensure packaging orders are mapped correctly and invoicing happens as per commercial terms. MIS & Reporting: Maintain real-time dashboards and trackers for packaging pipeline, closures, margins, and outstanding actions. Present insights to the leadership team and drive alignment on key priorities. Cross-functional Stakeholder Management: Work closely with leadership, sales, procurement, and finance teams to build packaging as a self-sustaining vertical. Drive alignment and clarity across stakeholders for faster decision-making and execution. Qualifications: 4–7 years of experience in program management, sales enablement, procurement operations, or business coordination in packaging, 3PL, or supply chain-related domains. Strong ownership mindset with the ability to drive outcomes across cross-functional teams. Excellent project management, communication, and problem-solving skills. Proficiency in tools like Excel, PowerPoint, Google Sheets, and CRM platforms. Experience in margin management and vendor coordination is a plus.

As the Senior Manager - Procurement at Prozo, you will be responsible for overseeing and leading purchasing operations across India. Your role will involve managing all aspects of purchasing for administrative and corporate expenditures, including the procurement of packaging, housekeeping, and consumables on a pan-India basis for the corporate office and warehouses. It is crucial to develop procurement strategies and ensure compliance with company policies and industry regulations. You will have the opportunity to interact extensively with senior stakeholders, fostering trust and facilitating seamless purchasing operations across the organization. Your responsibilities will include developing and implementing purchasing strategies that align with Prozo's overall business objectives, establishing and maintaining strong relationships with suppliers and vendors, identifying and executing cost-saving opportunities, overseeing the procurement of packaging, housekeeping, and consumables across all locations in India, ensuring compliance with relevant laws and regulations, leading and mentoring a team of purchasing professionals, conducting regular market analysis, collaborating with other departments, continuously evaluating and improving purchasing processes, and preparing and presenting regular reports on purchasing activities to senior management. To qualify for this role, you should have a Bachelor's or higher degree in business administration or a related field, at least 7 years of experience in procurement with a minimum of 3 years in a leadership role, a deep understanding of procurement processes, vendor management, and cost optimization strategies, proven experience in leading and managing teams, excellent negotiation, communication, and analytical abilities, and a background in Third-Party Logistics (3PL) and supply chain management will be preferred. Working at Prozo offers you a high-impact role with the opportunity to drive significant changes across Pan-India operations, the chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry, a supportive and collaborative work environment where your contributions are valued and recognized, and opportunities for professional growth and development, including direct interactions with senior leadership. If you are passionate about working at Prozo and have the relevant experience, please submit your resume along with a cover letter highlighting your experience and achievements related to warehousing, logistics, and technology-driven supply chain solutions. Prozo is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.,

Job Title: Senior Manager/Director – Regional HR Location: Gurgaon (Corporate Office) About Prozo: Prozo is an integrated supply chain company revolutionizing fulfillment across India. With our pan-India warehousing and freight network, we provide fast, efficient, and cost-effective fulfillment solutions. Powered by an end-to-end supply chain tech stack and control tower, Prozo is akin to the 'AWS of supply chain,' offering enterprise-grade supply chain capabilities on a pay-per-use basis. Our key offerings include the Prozo Fulfillment Network (PFN) , Prozo Logistics Network (PLN) , and Prozo Warehousing & Logistics Platform (PWLP) , catering to D2C brands, mid-market SMEs, and large enterprises alike. With over 40+ multi-channel, tech-enabled warehouses spanning ~2 Mn+ Sq ft and a logistics network covering 24,000+ pin codes, Prozo ensures seamless B2B, B2C, and D2C customer delivery experiences. Our unique multi-channel fulfillment on a pay-per-use basis, combined with a highly SLA-compliant environment, distinguishes us in the market. Renowned brands such as Bata, Relaxo, Neemans, Comet, Solethreads, Thomas Scott, Monte Carlo, Oziva, Bewakoof, Urbano, Pepe, Vierdo, NautiNati, SG, Powerlook, Beardo, Just Herbs, Marico, Blue Tokai, V-Guard, PhonePe, Adda247, Leap, McGraw Hill, Tata Consumer Brands, Reliance, Crompton Greaves, and Phillips etc have chosen Prozo as their preferred supply chain partner. Role Overview: As the Senior Manager / Director – Regional HR & Operations Enablement, you will be responsible for leading and managing the entire HR charter for Prozo’s warehousing operations across India. This includes overseeing on-roll and off-roll talent acquisition, vendor and payroll management, compliance, employee engagement, and regional L&D initiatives. You will own the regional HR org structure and lead a distributed team of regional HRBPs. This is a field-focused leadership role requiring regular travel to Prozo Fulfillment Centers (FCs), close collaboration with the Operations leadership (VP Ops, COO), and strong governance over manpower partners. This role acts as the deputy to the Head of HR and will play a key part in scaling Prozo’s warehousing footprint through robust people practices. Responsibilities: Talent Acquisition & Workforce Planning: Lead hiring across warehousing functions (on-roll and off-roll), align manpower planning with operational scale-up, and support solution design and sales teams with accurate, location-specific wage benchmarking and manpower costing for RFQs and new client proposals. Payroll, Vendor & Compliance Oversight: Oversee vendor-managed off-roll workforce, payroll processing, and ensure compliance with statutory requirements. Monitor minimum wage notifications across geographies and revise wage structures accordingly to maintain labor law compliance. Solution Design Support & Cost Governance: Act as the HR SPOC for manpower cost inputs during solution design and RFP responses. Partner with sales and finance teams to ensure HR rates are consistent with location-wise benchmarks, and support reconciliation where actual wages deviate from initially proposed costs. HR Leadership & Governance: Own the regional HR org structure and lead a zonal/site-level team of HRBPs. Provide direct or dotted-line leadership, ensuring HR alignment and accountability across locations. Employee Engagement & L&D: Design and roll out on-ground engagement programs, training plans, and retention strategies tailored to warehousing teams. Foster a consistent and motivating work culture. MIS, Dashboarding & Reviews: Build and maintain dashboards covering hiring, attrition, compliance, training, and HR service delivery metrics. Ensure timely inputs for leadership reviews, audits, and business planning cycles. Field Collaboration & Travel: Work closely with Regional Heads, VP – Operations, and the COO to ensure proactive HR support at all sites. Frequent travel to FCs to audit, engage, and drive HR effectiveness on ground. Qualifications: 6–12 years of HR experience in warehousing, logistics, e-commerce, or manpower-heavy operations Strong knowledge of off-roll workforce management, vendor governance, payroll, and statutory compliance Proven experience in wage cost structuring, labor law monitoring, and supporting commercial teams during client onboarding or RFQs Proficient in HR dashboards, reporting, and data-driven people decisions Ability to manage HR teams across regions and travel frequently to operational sites MBA/PGDM in HR from a Tier-2/3 institute preferred What We Offer: A high-impact role in shaping Prozo’s organizational culture and talent engine Opportunity to work closely with CXOs and founders on strategic people initiatives A fast-paced, entrepreneurial environment with ownership from Day 1 A strong people-first work culture focused on trust, excellence, and merit How to Apply: Please submit your resume, along with a cover letter detailing your experience relevant to this role and why you are passionate about working at Prozo. Highlight any previous projects or achievements that demonstrate your capability in warehousing, logistics, and technology-driven supply chain solutions. Prozo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Backend Engineer - SDE III Designation: Senior Director Job Type: Full-Time Location: Corporate Office Gurugram/ Regional Office Noida About Prozo: Prozo is an innovative integrated supply chain company revolutionizing fulfillment across India. With a comprehensive pan-India warehousing and freight network, Prozo delivers fast, efficient, and cost-effective fulfillment solutions. Our operation is powered by an advanced supply chain tech stack and control tower, positioning Prozo as the 'AWS of supply chain,' providing enterprise-grade capabilities on a pay-per-use basis. Our core offerings include the Prozo Fulfillment Network (PFN), Prozo Logistics Network (PLN), and Prozo Warehousing & Logistics Platform (PWLP), serving a diverse clientele from D2C brands to mid-market SMEs and large enterprises. With over 35+ multi-channel, tech-enabled warehouses covering approximately 2 million square feet and a logistics network spanning 24,000+ pin codes, Prozo ensures a seamless delivery experience for B2B, B2C, and D2C customers. Role Overview: We are looking for a motivated Backend Developer to join our core technology team. You will be responsible for building and maintaining backend services that drive our tech-enabled supply chain platform. This is an exciting opportunity to work on high-impact projects in a performance-focused and collaborative environment. Key Responsibilities: Develop and maintain RESTful APIs and web services to enable seamless communication between the frontend and backend systems and various services. Design and implement data models and database schemas to support application features Design, develop, and maintain Java-based backend applications for our supply chain software products Write clean, efficient, and maintainable code with a focus on performance and scalability Perform code reviews, testing, and debugging to ensure high-quality code Continuously improve application performance, reliability, and security Qualifications & Experience Bachelor's degree in Computer Science, Software Engineering, or a related field. Must have at least 5 years of experience in Java and NoSQL-based databases. Strong proficiency in Java, Spring Framework, and SQL and/or NoSQL technologies. Must have built a significant module or a sub-module from scratch in a previous role. Should have managed a team of at least 3 developers. Experience with RESTful APIs, microservices architecture, and containerization (Docker/Kubernetes). Familiarity with agile development methodologies, continuous integration, and continuous deployment. Experience with version control systems such as Git. Ability to write clean, maintainable, and testable code. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership. How to Apply: Please submit your resume, along with a cover letter detailing your experience relevant to this role and why you are passionate about working at Prozo. Highlight any previous projects or achievements that demonstrate your capability in warehousing, logistics, and technology-driven supply chain solutions. Work Environment: Our company policies do not support moonlighting. We have alternate Saturdays off, with the 2nd and 4th Saturdays being non-working days. We use HRMS tools like Keka and TimeDoctor to manage employee productivity, attendance, and performance. Prozo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As the Senior Manager/Director Regional HR at Prozo, you will play a pivotal role in shaping the organizational culture and talent engine of the company. Your key responsibilities will involve talent acquisition and workforce planning, solution design support, HR leadership and governance, employee engagement and learning & development, as well as MIS, dashboarding, and reviews. You will collaborate closely with Regional Heads, VP Operations, and the COO to ensure proactive HR support at all sites, requiring frequent travel to FCs to audit, engage, and enhance HR effectiveness on the ground. With 6-12 years of HR experience in warehousing, logistics, e-commerce, or manpower-heavy operations, you will bring proven expertise in wage cost structuring, labor law monitoring, and supporting commercial teams during client onboarding or RFQs. Proficiency in HR dashboards, reporting, and data-driven people decisions is essential, along with the ability to manage HR teams across regions and willingness to travel frequently to operational sites. An MBA/PGDM in HR from a Tier-2/3 institute is preferred. At Prozo, you will have the opportunity to work closely with CXOs and founders on strategic people initiatives in a fast-paced, entrepreneurial environment where you will have ownership from Day 1. The company offers a strong people-first work culture focused on trust, excellence, and merit. To apply for this role, please submit your resume along with a cover letter showcasing your relevant experience and passion for working at Prozo. Highlight any past projects or achievements that demonstrate your capability in warehousing, logistics, and technology-driven supply chain solutions. Prozo is proud to be an equal opportunity employer that celebrates diversity and is dedicated to fostering an inclusive environment for all employees.,

About Prozo: Prozo is an integrated supply chain company revolutionizing fulfillment across India. With our pan-India warehousing and freight network, we provide fast, efficient, and cost-effectivefulfillment solutions. Powered by an end-to-end supply chain tech stack and control tower, Prozo is akin to the 'AWS of supply chain,' offering enterprise-grade supply chain capabilities on a pay-per-use basis. Our key offerings include the Prozo Fulfillment Network (PFN), Prozo Logistics Network (PLN), and Prozo Warehousing & Logistics Platform (PWLP), catering to D2C brands, mid-market SMEs, and large enterprises alike. With over 40 multi-channel, tech-enabled warehouses spanning ~2.2 Mn Sq ft and a logistics network covering 24,000+ pin codes, Prozo ensures seamless B2B, B2C, and D2C customer delivery experiences. Our unique multi-channel fulfillment on a pay-per-use basis, combined with a highly SLA-compliant environment, distinguishes us in the market. Renowned brands such as Bata, Relaxo, Neemans, Comet, Solethreads, Thomas Scott, Monte Carlo, Oziva, Bewakoof, Urbano, Pepe, Vierdo, NautiNati, SG, Powerlook, Beardo, Just Herbs, Marico, Blue Tokai, V-Guard, PhonePe, Adda247, Leap, McGraw Hill, Tata Consumer Brands, Reliance, Crompton Greaves, and Phillips etc have chosen Prozo as their preferred supply chain partner. Role Overview: The Business Analyst – CEO’s Office will be a critical resource supporting the Deputy Chief of Staff in driving data-backed decision-making, organizational reporting, strategic dashboards, and cross-functional insights for the CEO’s office. This role will not only manage high-frequency data analysis but also work at the frontier of agentic AI deployment across functions, building tools and frameworks that enhance operational foresight and automation. Responsibilities: ● Strategic MIS & Dashboards: ○ Design, maintain, and automate CEO Office-level dashboards using Google Looker Studio, Google Sheets, Excel, and other tools to track KPIs across functions. ○ Build and standardize business-level MIS reports across sales, operations, HR, marketing, and other verticals. ○ Ensure consistency and accuracy of data by coordinating with business stakeholders and functional leads. ● Financial & Micro-P&L Analysis: ○ Support the Deputy CoS in detailed financial analysis, including micro-P&L assessments, margin optimization, cost tracking, and working capital planning. ○ Analyze business unit profitability, support revenue/cost modeling, and flag early signals of financial deviations. ● Cross-Functional Coordination & Data Aggregation ○ Act as the data SPOC for the CEO’s office, coordinating with all business and function leaders to gather and validate data inputs for strategic reviews, AOPs, and board presentations. ○ Build and maintain trackers for key initiatives, quarterly OKRs, and investor-facing metrics. ● HR Strategy: ○ Define and implement organizational and functional level KRAs. ○ Support the design and implementation of HR policies, procedures, and initiatives to foster a high-performance culture. ● Agentic AI Enablement (CEO Office Pilot) ○ Co-create and maintain agentic AI workflows to drive automation within the CEO’s office. ○ Play an active role in identifying high-leverage use cases for multi-agent systems and structuring prompts, data flows, and evaluation logic. ○ Pilot and integrate low-code/no-code tools for productivity enhancement. ● Funnel, Growth & Operations Analytics ○ Conduct funnel analytics for sales, hiring, or client onboarding – with a focus on stage-wise conversion, leakage, and eff ort-to-outcome ratios. ○ Perform quick turnaround exploratory analyses for new verticals, pilots, and business bets. ● Executive Reporting & Presentation Support ○ Assist in preparing executive-ready materials for board meetings, investor updates, and internal strategy meets. ○ Synthesize insights into clear, actionable visual reports for senior leadership. Qualifications: ● Educational Background: Bachelor’s or Master’s in Engineering, Mathematics, Statistics, Economics, or Business. ● Experience: 2–4 years in MIS, analytics, business strategy, or management consulting roles. Experience working with C-suite or strategic teams is a plus. ● Tools & Tech:○ Strong proficiency in Google Looker Studio, Google Sheets, Advanced Excel, and SQL. ○ Working knowledge of Python, Power BI, or AI orchestration tools is a bonus. ● Other Skills: ○ Excellent analytical and problem-solving skills. ○ Structured thinking and business storytelling through data. ○ High ownership, attention to detail, and ability to thrive in fast-paced environments. ○ Forward-looking mindset with interest in the future of work and AI-led productivity.

As a Backend Engineer - SDE III at Prozo, you will be part of our core technology team responsible for developing and maintaining backend services for our tech-enabled supply chain platform. Your role will involve working on high-impact projects in a collaborative environment focused on performance. You will be expected to develop and maintain RESTful APIs and web services to facilitate seamless communication between frontend and backend systems. Additionally, designing and implementing data models and database schemas to support application features will be a key responsibility. Your expertise in Java, Spring Framework, and SQL and/or NoSQL technologies will be essential in building Java-based backend applications for our supply chain software products. Qualifications & Experience: - Bachelor's degree in Computer Science, Software Engineering, or related field. - Minimum 5 years of experience in Java and NoSQL-based databases. - Proficiency in Java, Spring Framework, and SQL and/or NoSQL technologies. - Experience in developing significant modules from scratch and managing a team of developers. - Familiarity with RESTful APIs, microservices architecture, and containerization. - Knowledge of agile development methodologies, version control systems like Git, and writing clean, testable code. - Strong analytical, problem-solving, communication, and collaboration skills. At Prozo, you will have the opportunity to work with an innovative team dedicated to transforming the supply chain industry. We offer a supportive and collaborative work environment where your contributions are valued and recognized. Professional growth opportunities and direct interactions with senior leadership are also provided. To apply, please submit your resume and a cover letter highlighting your relevant experience and passion for working at Prozo. Share any past projects or accomplishments demonstrating your proficiency in warehousing, logistics, and technology-driven supply chain solutions. Please note that our company policies prohibit moonlighting, and we have alternate Saturdays off. We utilize HRMS tools such as Keka and TimeDoctor to manage employee productivity, attendance, and performance. Prozo is an equal opportunity employer that values diversity and is committed to fostering an inclusive environment for all employees.,

Job Title: Business Development Designation: Manager / Sr. Manager Location: Multiple (Gurgaon, Mumbai, Bangalore) About Prozo: Prozo is an integrated supply chain company revolutionizing fulfillment across India. With our pan-India warehousing and freight network, we provide fast, efficient, and cost-effective fulfillment solutions. Powered by an end-to-end supply chain tech stack and control tower, Prozo is akin to the 'AWS of supply chain,' offering enterprise-grade supply chain capabilities on a pay-per-use basis. Our key offerings include the Prozo Fulfillment Network (PFN) , Prozo Logistics Network (PLN) , and Prozo Warehousing & Logistics Platform (PWLP) , catering to D2C brands, mid-market SMEs, and large enterprises alike. With over 40 multi-channel, tech-enabled warehouses spanning ~2 Mn Sq ft and a logistics network covering 24,000+ pin codes, Prozo ensures seamless B2B, B2C, and D2C customer delivery experiences. Our unique multi-channel fulfillment on a pay-per-use basis, combined with a highly SLA-compliant environment, distinguishes us in the market. Renowned brands such as Bata, Relaxo, Neemans, Comet, Solethreads, Thomas Scott, Monte Carlo, Oziva, Bewakoof, Urbano, Pepe, Vierdo, NautiNati, SG, Powerlook, Beardo, Just Herbs, Marico, Blue Tokai, V-Guard, PhonePe, Adda247, Leap, McGraw Hill, Tata Consumer Brands, Reliance, Crompton Greaves, and Phillips etc have chosen Prozo as their preferred supply chain partner. Role Overview: As a Business Development Manager, you will drive new business growth for Prozo by identifying and targeting potential clients, developing and executing sales strategies, and building strong relationships to understand their needs. The successful candidate will have a proven track record in enterprise sales, achieving big sales success, and exceptional communication skills, all within a fast-paced environment. Responsibilities: Business Planning: Develop a comprehensive business plan to acquire clients in a time-bound manner. Preparing a comprehensive client acquisition strategy will be key to your success. Consultative Selling: Work as a solution sales expert and create/maintain excellent relationships with clients. Tailor products and pitches according to their specifications. Prospect Nurturing: Nurture warm prospects and find new potential sales opportunities by understanding Prozo’s offerings and the use cases we solve. Lead Generation: Generate leads and build a sales funnel via on-ground visits, cold calling, and email. Pipeline Management: Manage and maintain a pipeline of interested prospects, engaging with their points of contact for the next steps. Commercial Scoping and Design: Work closely with the Solution Design (Pre-sales) team to drive solution designs, work on RFPs/Requirement documents for proposals, contracts/agreement closures, and deal closures. Qualifications: 2+ years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, B2C & D2C Enterprise Sales (not must) Strong commercial acumen Very strong analytical skills considering it is a consultative sales process Extremely strong communication skills & Hunter mindset Ability to prioritize, multi-task, and perform effectively under pressure An entrepreneurial mindset, sense of ownership to genuinely solve customer problems, become a trusted advisor to customers and make things happen gets brownie points. Excellent team dynamics skills

As a Manager/Senior Manager in the PTL Business at Prozos, your primary responsibility will be to oversee the expansion and management of the Prozos PTL freight network, specifically focusing on distribution/milk-run logistics. Your role will involve ensuring seamless vendor onboarding, maintaining high client serviceability standards, and optimizing operational efficiency. Collaboration with internal teams and external partners will be essential to enhance PTL logistics, improve delivery performance, and ensure process adherence. It is important to note that this role falls under the Prozo Logistics Network (PLN) umbrella, which covers various freight types. Your key responsibilities will include: - **PTL Vendor Network Expansion:** Identifying, onboarding, and managing local, regional, and national PTL freight vendors, with a particular emphasis on distribution/milk-run logistics. Ensuring that vendors comply with Prozos" service quality and operational standards. - **Client Onboarding & First-Time Right (FTR) Execution:** Collaborating with sales and operations teams to facilitate smooth PTL client onboarding. Ensuring First-Time Right (FTR) execution by aligning services with client requirements. - **PTL Operations & Performance Management:** Overseeing the shipment lifecycle, which includes pick-ups and deliveries, TAT adherence, and failure management. Conducting Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA) for TAT breaches to enhance service reliability. - **Commercial & Pricing Support:** Assisting in the development of competitive PTL pricing models in coordination with the sales team. Ensuring that pricing aligns with operational feasibility and market benchmarks. - **Team Leadership & Stakeholder Collaboration:** Leading and mentoring the PTL operations team to drive efficiency and uphold service excellence. Working closely with internal teams (sales, tech, and operations) as well as external partners to enhance PTL business operations. The preferred candidate profile for this role includes: - 5-10 years of experience in logistics and supply chain management, with at least 5 years specifically in PTL/Distribution/Milk-run operations. - Strong expertise in vendor management, delivery TATs, and failure resolution. - Proven ability to conduct RCA and CAPA for operational improvements. - Experience in commercial discussions and support for pricing strategies. - Excellent team leadership, communication, and negotiation skills. - A Bachelor's degree or higher in a relevant field.,