Good communiucation skills
Job Title: Telecalling Team Leader Job Summary: We're seeking an experienced Team Leader to manage our telecalling team and drive results! You'll lead a team of telecallers, ensure targets are met, and provide coaching for excellence. Key Responsibilities: - Lead and manage a team of telecallers, monitor performance, and provide feedback - Ensure team meets sales targets, lead generation, and customer satisfaction goals - Train and coach team members on product knowledge, skills, and best practices - Monitor calls, provide feedback, and implement process improvements - Collaborate with other teams to ensure alignment and drive business growth Requirements: - 2-3 years of experience in telecalling or similar role - Proven track record of meeting targets and leading teams - Excellent communication, leadership, and problem-solving skills - Ability to motivate team, handle challenges, and drive results - Basic knowledge of banking products and services (preferred)
Job Title: Telecaller (Banking Industry) Job Summary: We're looking for friendly and persuasive Telecallers to join our banking team! You'll be the voice of our bank, connecting with customers, and driving sales. Minimum one Year Experience Key Responsibilities: - Make outbound calls to potential customers to pitch banking products/services - Handle inbound queries, resolve issues, and provide excellent customer service - Meet sales targets, generate leads, and cross-sell banking products - Maintain accurate records of calls, feedback, and follow-ups - Collaborate with teams to ensure customer satisfaction and process improvements