Property & Casualty

• Act as the primary point of contact for the branch, providing comprehensive support
• Responsible for end to end support of the policy lifecycle services
• Participate in renewal review meetings alongside Producer, CSM and sales team
• Support a team of 5-7 Client Service Managers at the branch
• Take Proactive measures to initiate pre and post-renewal activities promptly
• Monitor and follow up on triggered activities, ensuring their accuracy and timely completion
• Handle queries effectively, aiming to minimize re-work at service center
• Collaborates with branch to identify time consuming activities that can be offshored to service center
• Foster and maintain a positive relationship with branch staff to enhance the overall customer experience
• Graduate with 3-5 years of experience in an Insurance domain
• Insurance certification – good to have
• Transition/onboarding of service - good to have
• SPOC - Single Point of Contact role for operations - good to have
• Onshore travel experience – good to have

Pay: Up to ₹1,000,000.00 per year

Benefits:

• Commuter assistance

Experience:

• relevant: 3 years (Preferred)

Work Location: In person