Job Title: Head of eCommerce – Marketplaces – Entrepreneur in Residence Location: [Gurugram, India] Reports To: Founder Categories – Beauty and Accessories Experience Required: 8–12 years in eCommerce with strong marketplace experience Industry: eCommerce / Retail / D2C / Consumer Goods Role Overview: We are looking for a strategic and execution-focused Head of eCommerce – Marketplaces to drive revenue growth across leading Indian eCommerce platforms such as Amazon, Flipkart, Myntra, Nykaa, and others. This role is responsible for developing a high-impact marketplace strategy, managing marketplace P&Ls, and leading a team to optimize visibility, sales, and profitability across all digital storefronts. Key Responsibilities: Marketplace Strategy & Revenue Growth: •⁠ ⁠Own and drive marketplace business strategy and execution across Amazon, Flipkart, Myntra, Nykaa, AJIO, Tata Cliq, and others. •⁠ ⁠Manage full P&L for all marketplace channels. •⁠ ⁠Define sales targets, marketing budgets, discounting strategies, and category expansion plans. Platform Relationship Management: •⁠ ⁠Build strong partnerships with category managers and marketplace account teams. •⁠ ⁠Negotiate marketing slots, promotions, and joint business plans (JBPs). •⁠ ⁠Ensure compliance with platform policies and leverage platform programs (e.g., Amazon Prime, Myntra Moves, etc.). Listings, Merchandising & Visibility: •⁠ ⁠Optimize product listings, content, SEO, keywords, and A+ content to improve discoverability and conversions. •⁠ ⁠Coordinate with design and cataloging teams to ensure accurate and visually compelling listings. •⁠ ⁠Plan seasonal merchandising calendars and manage pricing, promotions, and stock allocations. Performance Marketing on Marketplaces: •⁠ ⁠Oversee performance ads (Amazon Sponsored Ads, Flipkart Ads, Myntra M-Ads, etc.) to drive traffic and conversions. •⁠ ⁠Continuously monitor campaign performance and ROAS; optimize spending for efficiency and sales. Operations & Fulfillment: •⁠ ⁠Coordinate with supply chain and operations teams to ensure on-time delivery and inventory health. •⁠ ⁠Manage fill rates, returns, and order fulfillment for each platform. •⁠ ⁠Implement stock planning tools and collaborate on replenishment forecasting. Analytics & Insights: •⁠ ⁠Use tools like Seller Central, Flipkart Seller Hub, Myntra Partner Portal, etc. to track sales, margins, returns, and reviews. •⁠ ⁠Generate actionable insights to improve performance and customer experience. •⁠ ⁠Monitor competition and identify emerging trends, pricing gaps, and category opportunities. Team Management: •⁠ ⁠Lead and grow a high-performing eCommerce operations and marketplace team. •⁠ ⁠Collaborate cross-functionally with marketing, product, tech, customer service, and finance teams. Key Qualifications: •⁠ ⁠Graduate/Postgraduate with 8+ years of experience in eCommerce marketplace management. •⁠ ⁠Deep knowledge of Indian marketplaces and seller ecosystems. •⁠ ⁠Strong understanding of marketplace metrics, analytics, algorithm dynamics, and category performance levers. •⁠ ⁠Experience in scaling a marketplace business from ₹50 Cr+ to ₹200 Cr+ GMV is a plus. •⁠ ⁠Excellent negotiation, communication, and leadership skills. •⁠ ⁠Proficiency in Excel, analytics dashboards, and marketplace tools. Preferred Background: •⁠ ⁠Experience in fashion, beauty, personal care, electronics, FMCG, or consumer brands. •⁠ ⁠Exposure to both B2C and D2C marketplace strategies Show more Show less