Company Name: Progressino Location: A Renowned Indian Airport Position: Terminal Head, Ground Handling Age Limit: Below 38 years Reports to: Airport Manager Company Overview: Progressino is a trusted partner and leading provider of comprehensive ground handling services. We are currently hiring on behalf of a renowned company that operates at major airports across India. The successful candidate will join our client's team and play a pivotal role in delivering world-class service, operational excellence, and uncompromising safety standards for their partner airlines. Our mission is to ensure seamless, efficient, and memorable experiences for all passengers. Role Summary: We are seeking a dynamic and highly experienced professional to lead ground handling operations as Terminal Head. The ideal candidate will be a strategic leader with a hands-on approach, capable of managing a large-scale, fast-paced operation. This role requires a proven track record of operational management, team leadership, and a deep understanding of aviation regulatory compliance. The Terminal Head will be responsible for the end-to-end ground handling process, ensuring safety, efficiency, and exceptional service delivery. Key Responsibilities: Operational Leadership: Oversee and manage all ground handling activities, including passenger services, baggage handling, ramp services, cargo handling, and aircraft cleaning. Ensure all aircraft turnarounds are executed on time and efficiently, minimizing delays and maintaining airline service level agreements (SLAs). Monitor and manage the deployment of ground support equipment (GSE), ensuring optimal performance, maintenance, and availability. Implement and monitor key performance indicators (KPIs) to track and continuously improve operational efficiency and service quality. Safety & Compliance: Ensure strict adherence to all aviation safety, security, and regulatory standards as mandated by the Directorate General of Civil Aviation (DGCA), Bureau of Civil Aviation Security (BCAS), and IATA. Develop and enforce robust safety protocols, emergency response plans, and risk management procedures. Conduct regular audits and inspections of all ground handling operations to ensure full compliance. Team Management & Development: Lead, mentor, and develop a large team of ground handling staff, including managers, supervisors, and front-line personnel. Oversee recruitment, training, and performance management to build a high-performing and motivated team. Foster a culture of accountability, teamwork, and customer service excellence. Stakeholder & Client Relations: Act as the primary point of contact for airline partners, airport authorities, and regulatory bodies at the terminal. Build and maintain strong relationships with all stakeholders to ensure smooth coordination and effective communication. Address and resolve operational issues, service disputes, and client inquiries promptly and professionally. Financial & Resource Management: Manage the terminal's budget, including cost control, resource allocation, and financial forecasting. Identify opportunities for revenue growth and cost-saving initiatives without compromising on safety or service quality. Ensure accurate and timely financial reporting for ground handling operations. Qualifications & Experience: Educational Background: A Bachelor's degree in Aviation Management, Business Administration, or a related field is required. A Master's degree or professional certifications (e.g., from IATA) is a plus. Experience: Minimum of 10 years of experience in aviation ground handling or airport operations, with a significant portion in a leadership or managerial role. Proven experience in managing large teams and complex, high-pressure operations. Age: Below 38 years. Knowledge & Skills: In-depth knowledge of Indian aviation regulations (DGCA, BCAS) and international standards. Exceptional leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in using ground handling management systems and software. Demonstrated ability to work effectively under pressure and manage multiple priorities. Why Join Us? This is an opportunity to lead a critical function at one of India's most prestigious airports. You will be at the forefront of shaping our client's ground handling operations, driving innovation, and contributing to the success of a renowned company. We offer a competitive compensation package and a challenging yet rewarding work environment with significant growth potential.

Location: [Renowned Indian Airport, e.g., Mumbai, Delhi, Bengaluru] Position: Terminal Head, Ground Handling Age Limit: Below 38 years Reports to: Head of Operations Role Summary: We are seeking a dynamic and highly experienced professional to lead our ground handling operations as Terminal Head. The ideal candidate will be a strategic leader with a hands-on approach, capable of managing a large-scale, fast-paced operation. This role requires a proven track record of operational management, team leadership, and a deep understanding of aviation regulatory compliance. The Terminal Head will be responsible for the end-to-end ground handling process, ensuring safety, efficiency, and exceptional service delivery. Key Responsibilities: Operational Leadership: Oversee and manage all ground handling activities, including passenger services, baggage handling, ramp services, cargo handling, and aircraft cleaning. Ensure all aircraft turnarounds are executed on time and efficiently, minimizing delays and maintaining airline service level agreements (SLAs). Monitor and manage the deployment of ground support equipment (GSE), ensuring optimal performance, maintenance, and availability. Implement and monitor key performance indicators (KPIs) to track and continuously improve operational efficiency and service quality. Safety & Compliance: Ensure strict adherence to all aviation safety, security, and regulatory standards as mandated by the Directorate General of Civil Aviation (DGCA), Bureau of Civil Aviation Security (BCAS), and IATA. Develop and enforce robust safety protocols, emergency response plans, and risk management procedures. Conduct regular audits and inspections of all ground handling operations to ensure full compliance. Team Management & Development: Lead, mentor, and develop a large team of ground handling staff, including managers, supervisors, and front-line personnel. Oversee recruitment, training, and performance management to build a high-performing and motivated team. Foster a culture of accountability, teamwork, and customer service excellence. Stakeholder & Client Relations: Act as the primary point of contact for airline partners, airport authorities, and regulatory bodies at the terminal. Build and maintain strong relationships with all stakeholders to ensure smooth coordination and effective communication. Address and resolve operational issues, service disputes, and client inquiries promptly and professionally. Financial & Resource Management: Manage the terminal's budget, including cost control, resource allocation, and financial forecasting. Identify opportunities for revenue growth and cost-saving initiatives without compromising on safety or service quality. Ensure accurate and timely financial reporting for ground handling operations. Qualifications & Experience: Educational Background: A Bachelor's degree in Aviation Management, Business Administration, or a related field is required. A Master's degree or professional certifications (e.g., from IATA) is a plus. Experience: Minimum of 8 years of experience in aviation ground handling or airport operations, with a significant portion in a leadership or managerial role. Proven experience in managing large teams and complex, high-pressure operations. Age: Below 38 years. Knowledge & Skills: In-depth knowledge of Indian aviation regulations (DGCA, BCAS) and international standards. Exceptional leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in using ground handling management systems and software. Demonstrated ability to work effectively under pressure and manage multiple priorities. Why Join Us? This is an opportunity to lead a critical function at one of India's most prestigious airports. You will be at the forefront of shaping our ground handling operations, driving innovation, and contributing to the success of a renowned company. We offer a competitive compensation package and a challenging yet rewarding work environment with significant growth potential.