Program Manager, Learning and Workforce Transformation | Onsite - N...

About the Company

Infopro Learning is a leading workforce transformation and corporate learning company. The organization provides custom content development, training delivery, consulting, talent solutions, managed services and learning platforms to enterprise clients across the globe. Infopro Learning partners with L&D, HR and business leaders to design and deliver learning and talent programs that drive measurable business impact, and is advancing the use of AI agents in program delivery. The company culture emphasizes ownership of outcomes, strong client relationships, people leadership and continuous improvement of delivery standards, templates and lessons learned.

Key Responsibilities

• Partner with senior client leaders to understand what success means for their business, then shape every program to achieve it
• Be the client's go-to contact and escalation point; run steering committees, QBRs and executive reporting
• Set programs up properly from the start: stakeholders, scope against the SOW, success metrics, baselines, resourcing, vendors and risks
• Own delivery across multiple accounts and concurrent programs, including custom content, training delivery, consulting, talent, managed services and learning platforms
• Lead cross-functional teams across geographies and time zones, and step in to recover work when issues come up
• Own budget, forecast, billing and gross margin
• Show clients the impact of their programs, and use the data to build the case for renewal and growth
• Work with Client Partners and Sales to find new scope and shape proposals and SOWs
• Use AI agents for planning, status reporting, risk tracking, resourcing and QA, and help Project Managers and teams do the same
• Coach and mentor Project Managers, and help shape standards, templates, and lessons learned

Required Qualifications

• 8+ years of experience
• Bachelor's degree
• Master's degree or MBA
• PMP
• PgMP
• PRINCE2

Skills

• MS Project
• Excel
• PowerPoint
• AI Tools
• Instructional Design
• eLearning Production
• Learning Platforms
• Program Management
• Stakeholder Management
• Executive Presentations
• Budget and P&L Management
• Scope and SOW Management
• Risk Management
• Vendor Management
• Mentoring and Coaching
• Business Development Support
• Learning Impact Measurement
• Managed Services Delivery
• Cross-team Dependency Management

Next Steps

Shortlisted candidates will receive an email from with instructions to complete a required screening step. Completion of this screening is mandatory to be considered for the role.If you do not receive this email after applying, please contact our Talent Expert at rebecca.winn@infoprolearning.com.