Program Coordinator

Job Description: Program Coordinator

Company:

Job Summary

The Medicity Research Institute is looking for an experienced, organized, and proactive Program Coordinator to manage academic programs, coordinate with doctors and faculty members, handle student and fellow queries, and ensure the smooth execution of medical training courses and fellowships.

Key Responsibilities / KRAs

• Coordinate medical training programs, fellowships, diplomas, and academic courses.
• Coordinate with doctors, faculty members, students, and fellows regarding schedules, lectures, and program updates.
• Plan and manage lectures, practical sessions, workshops, and OT observerships.
• Coordinate faculty availability, lecture recordings, and academic content preparation.
• Maintain student records, attendance, course schedules, and program documentation.
• Handle student and fellow queries, concerns, and issues in a timely and professional manner.

• Objective Handling:

  Manage assigned objectives, monitor progress, track targets, and ensure timely completion of tasks.

• Escalation Management:

  Handle escalated issues from students, fellows, faculty, and other stakeholders; coordinate with relevant departments and ensure timely resolution.
• Follow up with students regarding course progress, assessments, logbooks, and pending requirements.
• Coordinate accommodation, transportation, and other arrangements for visiting faculty and fellows, when required.
• Coordinate with internal departments to ensure the smooth execution of academic activities.
• Prepare regular status reports, track pending tasks, and update management on progress and unresolved issues.
• Maintain effective communication and ensure all assigned responsibilities are completed within defined timelines.

Required Qualifications

• Bachelor's degree in any relevant discipline.
• Candidates from healthcare, life sciences, biotechnology, hospital administration, or management backgrounds will be preferred.
• Strong communication, coordination, problem-solving, and organizational skills.
• Proficiency in MS Office, Excel, email, and documentation.
• Ability to manage multiple tasks, handle escalations professionally, and work within deadlines.

Experience Required

• 3–5 years

  of relevant experience in program coordination, academic administration, healthcare administration, or education management.
• Experience in objective handling, task monitoring, escalation management, and coordination with multiple stakeholders.
• Candidates with experience in medical education, healthcare training institutes, or hospital administration will be preferred.

Key Skills

• Program and Academic Coordination
• Objective and Task Management
• Escalation Handling and Issue Resolution
• Faculty and Student Coordination
• Communication and Follow-up
• Documentation and Reporting
• MS Excel and MS Office
• Time Management and Problem-Solving