Product Specialist Mg Spinel Bricks (Thermal Sales)

We have been mandated by a large conglomerate in to refractory business for the below mentioned position.

About Company

A large conglomerate in to refractory business.

Position Title: Product Specialist Mg Spinel Bricks (Thermal Sales)

Designation- Manager/Sr. Manager

Reporting to - Branch Head for Cement

Educational Qualification:

• B.Tech - Chemical/ Ceramic

• Knowledge of manufacturing processes of cement industry, refractory products and application of products.

• Hands-on experience in technical support, customer trials

Experience :

Location: Kolkata

Job Summary:

The Product Specialist Magnesia Spinel Bricks will act as a link between Customer, NPD and Operations teams, manage the technical lifecycle, market positioning, and application support for Magnesia-Spinel Bricks used in cement applications. The role requires deep product knowledge, customer interfacing skills, and cross-functional collaboration to drive product performance, development, and commercial success.

Responsibilities:

• Provide technical support on Magnesia spinel brick performance in various applications such as Cement kiln.
• Work closely with customers, sales, and application teams to optimize refractory selection and installation practices.
• Support in product trials, troubleshooting, failure analysis, and post-mortem evaluation at customer sites.
• Collaborate with NPD and manufacturing for product development, formulation improvements, and product positioning.
• Maintain and update product documentation including Product Data Sheets (PDS), application guidelines, and comparison charts.
• Conduct competitor benchmarking and support product portfolio rationalization.
• Deliver technical training for internal teams and customers on Magnesia spinel product line and usage best practices.
• Contribute to strategic discussions on material cost control, sourcing alternatives, and product performance KPIs.
• Support pricing, proposal preparation, and commercial discussions from a technical perspective