Product Operations Analyst

(Required Experience/Indicate # of Years)

• 4-7 years experience in Assistant Product Owner Role part of core member of the Product Management team, responsible for enabling Product Managers to operate more effectively by owning key operational, administrative, and coordination activities.
• PMO, Program Operations, Portfolio Operations, Delivery Governance, PMO Systems Administration, or

similar operational delivery roles.

• Strong written communication skills, particularly for technical or semi-technical documentation
• High attention to detail with the ability to structure ambiguous information clearly
• Experience working with issue tracking, backlog management, or project management tools
• Ability to collaborate effectively with cross-functional teams and stakeholders
• Support Product Managers by preparing, maintaining, and improving product requirements, user stories, and acceptance criteria
• Manage and maintain product backlogs to ensure work is well-scoped, prioritized, and ready for delivery
• Perform first-pass triage and analysis of issues, defects, and feature requests before escalation
• Contribute to market, competitive, and customer research activities to support informed product decisions
• Analyse product data and customer feedback to identify trends, insights, and improvement opportunities
• Coordinate across Product, Engineering, QA, and go-to-market teams to support effective product planning and delivery