Product Manager

Product Manager

Responsibilities

• Oversee the platform through coordinating requirements gathering, analysis, and documentation alongside business and development stakeholders
• Develop and conduct comprehensive training sessions to provide business users and stakeholders with the skills and best practices needed for platform usage
• Facilitate cross-departmental communication to establish project goals and ensure stakeholders share a common understanding of platform features
• Support the design and development process by aligning product features with evolving business needs and regulatory requirements
• Lead user acceptance testing initiatives to verify that solutions meet defined requirements and quality standards
• Work alongside support and operations teams to ensure consistent platform maintenance and reliable performance
• Monitor and manage stakeholder expectations throughout the project lifecycle, ensuring transparency and timely resolution of issues
• Contribute to the ongoing improvement of training materials and enablement strategies based on user feedback and platform updates
• Work with a team of 3-5 colleagues and liaise with third-party vendors as necessary to accomplish project objectives

Requirements

• 12-18 years of comprehensive IT experience, including a strong background in product management, product life cycle, product roadmap, and product vision
• Ability to bridge technical and business perspectives to ensure platform capabilities align with user needs
• Capability to handle stakeholders and manage diverse expectations between business and technical teams
• Background in developing and delivering training programs tailored to various user groups and skill levels
• Skill in translating complex business requirements into clear, actionable technical specifications for development teams
• Demonstrated history of fostering cross-functional collaboration and promoting effective communication across departments