Job Summary
Also, manage enterprise processes as products defining value, the needs of customers, and business owners, define the Northstar metrics, prioritize the highest-value problems, and mobilize Business and Digital teams to improve measurable business outcomes.
The Product manager will create and maintain end-to-end process visibility using process mining tools to establish leading and lagging performance measures, identify root causes and improvement opportunities, and provide senior leaders with a clear, evidence-based pulse of process health, risks, outcomes and required interventions.
Roles & Responsibilities
A. Enterprise Data Products and Planning
- Own the vision, roadmap, lifecycle, and value realization of data products, ensuring trusted and reusable data for management reporting, operational decisions, analytics, and AI.
- Lead data tracks of commercial planning, long-term capacity and revenue planning.
- Own Product data management platform with various functions, ensuring Product Master is first time right and enable product movement with adequate controls through the value chain without delays while playing a major role in important initiatives across functions and markets.
- Use AI to prototype and build (vibe code Enterprise grade) applications to sunset legacy applications, spreadsheets, and manual touchpoints affecting master data quality and process effectiveness
B. Product-led O2C and R2R Transformation
- Define the product vision, strategy, roadmap and success measures for assigned O2C and R2R journeys; discover and prioritize user and business problems based on value, experience, risk, controls and delivery complexity.
- Map and maintain L1-L4 end-to-end process architecture in a process mining tool across business units, geographies, roles, systems, controls and key data objects; establish trusted current-state and future-state process views.
- Use process mining, and Lean methods to identify variants, bottlenecks, rework, exceptions, manual interventions, control gaps and non-value-added activities.
- Partner with Business and Digital teams to deliver process, policy, data, automation, integration and operating-model improvements that address root causes and improve business outcomes.
C. Process Performance and Executive Pulse
- Establish a balanced measurement framework covering leading indicators, lagging outcomes, activity, controls, adoption and user experience, with clear definitions, baselines, targets, ownership and review cadence.
- Create an integrated enterprise-process pulse highlighting performance trends, root causes, risks, value leakage and priority interventions; translate complex insights into concise executive narratives and decisions.
- Track outcomes such as OTIF, Perfect Order Rate, Fill Rate, Revenue Growth, Customer Retention, Day 1 Month Closure, Working Capital, and Profitability.
Qualifications
Educational qualification: Masters in Business Administration, Computer Science, Information Technology, or related field
Minimum work experience: 3 to 8 years of experience
Skills & attributes:
Behavioural Skills
- Ability to perform tasks independently with minimal supervision, showcasing self-reliance and autonomy.
• Teamwork and collaboration skills to work effectively in a multidisciplinary environment.• Good time management and organizational skills.• Team player with good communication and interpersonal skills.• Attention to detail and commitment to quality of work.Role & responsibilities
