Job
Description
Job Description As the Product Manager Jewellery E-com Omni channel , you will be at the forefront of shaping the digital and Omni channel experience for Titans iconic jewellery brands: Tanishq, Mia, and Zoya. Working closely with design (UI/UX), web/app development teams, finance, analytics, and legal, internal innovation teams (AI), 3rd-party digital vendors, and brand teams, you will drive customer-centric product solutions that elevate the online and offline journey. You will play a pivotal role in Titans transformation into a digital-first, customer-obsessed organization. The key responsibilities include: Product Ownership: Own the end-to-end product lifecycle across Titans jewellery e-commerce and Omni channel platforms from strategy and discovery to delivery and optimization. Roadmap & Strategy: Define, prioritize, and drive the execution of a clear product roadmap aligned with business goals, customer needs, and market trends. AI & Innovation: Leverage AI and emerging technologies to enable smart personalization, enhanced content discovery, intelligent commerce capabilities, and operational efficiency. Customer-Centric Design: Champion the voice of the customer across all touchpoints, ensuring features address real user problems and drive engagement, retention, and conversions. Cross-Functional Collaboration: Collaborate closely with design, engineering, marketing, warehouse, analytics, finance, legal, and brand teams to deliver a consistent and delightful Omni channel experience. Discovery & Validation: Lead product discovery sprints, conduct user research, competitor analysis, A/B testing, and gather insights to validate product hypotheses and inform decisions. Data-Driven Decisions: Track key performance metrics, identify improvement areas, and iterate based on data and customer feedback for continuous enhancement. Agile Leadership: Lead agile ceremonies including backlog grooming, sprint planning, and retrospectives to ensure high-velocity and quality delivery. Market & Trend Analysis: Stay ahead of industry developments, D2C trends, and luxury/fashion commerce innovations to identify new opportunities for growth. Strategic Impact: Contribute to Titans broader digital strategy by surfacing growth levers, customer insights, and innovation opportunities. Team Mentorship: Mentor junior product managers and cross-functional team members to foster a strong product mind set and agile culture. Work Experience MBA form a premier college with 4-8 years of experience Proven track record of building and scaling digital products that drive business impact. Strong understanding of e-commerce, Omni channel retail, and customer experience design. Proficiency in leveraging AI platforms and data-driven decision-making. Excellent communication, stakeholder management, and negotiation skills.
