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Process Trainer - Malad (Domestic Process)

TP

1 - 3 years

4 - 5 Lacs

Mumbai

Posted:4 days ago

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Job Description

We're Hiring | Process Trainer (Domestic)

Malad

Day Shifts

6 days working | 1 week-off

up to 6.50 LPA

Immediate joiners preferred

Roles & Responsibilities:

  • Design and deliver training programs

    for international processes, focusing on

    TNI, TTT, TNA, OJT, Customer Service Training,

    Product Training, Soft Skills Training, Call Center Training.
  • Develop curriculum materials and assessments to measure trainee performance.
  • Conduct training needs analysis

    to identify gaps in employee skills and knowledge.
  • Collaborate with subject matter experts to create engaging learning experiences.
  • Provide coaching and feedback to trainers to improve their delivery

Requirements:

  • Must have

    on-paper experience working as a Trainer.

  • Customer Service training experience preferred.

  • Excellent verbal and written communication skills

Interested candidates may contact directly or share your resumes to

HR Riya

Contact: +91 9082081025

Email: riya.reji1@teleperformancedibs.com

Skills Required

Training delivery Training need analysis Call center training OJT Throughput BPO Domestic Process TTT

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