Process Executive -Airtel black

0 - 4 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive for the Airtel Black (premium) process, you will be responsible for providing excellent customer service in English, with proficiency in Hindi/Tamil/Malayalam/Marathi/Gujarati. Your qualifications can be either Graduate Fresher or with relevant experience. The role involves working in rotational shifts with a take-home salary of 20K/month. Male employees will work from 7 am to 11 pm while female employees will work from 7 am to 8 pm. You will have 5 working days with 2 rotational week offs and there is no cab facility provided. **Key Responsibilities:** - Provide customer support for Airtel Black (premium) process - Communicate effectively in English and one of the regional languages mentioned - Work in rotational shifts - Ensure customer satisfaction through timely and accurate resolution of queries **Qualifications Required:** - Graduate Fresher or Experienced - Proficiency in English and one of the regional languages mentioned This full-time and permanent position will offer benefits such as health insurance, paid time off, and Provident Fund. The work schedule will be in the day shift from Monday to Friday with weekend availability. The work location will be in person. (Note: No additional details of the company were provided in the job description),

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