S. No. KRA Area Description KPI / Performance Indicators 1 Calendar Management Manage MDs calendar and schedule appointments. 100% scheduling accuracy, timely reminders, minimal conflicts 2 Meeting Management Draft agendas and record accurate MOMs. MOMs shared within 24 hrs, agenda shared at least 1 day prior 3 Travel C Itinerary Coordination Plan and coordinate travel itineraries and logistics. Itineraries planned 100% in advance, no missed logistics 4 Email C Communication Handling Draft, edit, and manage emails and business communication. 100% professional and timely responses; error-free documents 5 Ad-hoc Support Execute tasks assigned by MD, including external coordination. Timely completion of assignments with high confidentiality 6 Follow-ups C Task Closure Remind and follow up with internal/external stakeholders. Closure of 90%+ follow-up tasks within deadlines 7 Document Management Maintain and organize documents, letters, and email correspondences. Zero document loss, 100% filing compliance 8 Departmental Coordination Liaise with all departments for coordination and updates. Smooth communication flow across departments; minimal communication gaps 9 Recruitment Coordination Support hiring process for Plant, HO, and Sales. Support provided in 100% of recruitment cases as scheduled 10 SOP, JD, KRA C MoM Documentation Draft and update SOPs, JDs, KRAs, and MOMs. Documents updated quarterly and available on request 11 Accompanying MD Join MD during plant visits and external meetings. Professional support delivered during 100% travel assignments 12 SAP Usage Use SAP for approvals, reporting, and coordination. Timely execution of SAP tasks; no overdue approvals or errors

A skilled and experienced Software Developer to join our IT team as a Sr. IT Executive.The ideal candidate must have strong hands-on experience in in-house MAS Software ERP systems with excellent skills in Visual Basic, MySQL/SQL, and Crystal Reports