Primus Lifespaces

Jobs Reviews Interview Questions Photos

1 Job openings at Primus Lifespaces

Care Manager

bengaluru

2 - 4 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Educational Qualification : Graduate Required Skills : Bachelors in Social Work/ BSW/ MSW/ Hospitality/ MBA Knowledge of Kanada is a must Business Unit : Elder Care Services Job Description : Responsible for successful onboarding process of the seniors. Ensure that the Registration Form is filled correctly with mandatory documents like Customer Photograph, Id & Address Proof being collected during the onboarding process. Will be orienting the seniors on the services/ offerings provided by Primus Elder Care Will be one point contact from Primus to communicate with seniors. Will coordinate with Networked Partners and the Customer to ensure seamless operations during service delivery. Ensure the service ticket closure from the time a service request is made to the time of service delivery. Responsible for documentation and maintaining the database of Networked Partners/ Subscribers/ Registration/ Refund/ Cancelation documents. Networking and Tie-Ups with Service Vendors. Collecting Feedback from Customers / maintain the Reviews on GBL and other online platforms.Reports preparation on monthly basis. Responsible for Customer Retention through Follow up of drop out customers. Why Join US : We value an open and empowering work environment which encourages one to take risks and to collaborate at all organisation levels. Get to work with a small and intimate group of people. You get to wear many hats and gain different skill sets. Flexible working hours give employees a healthy work life balance. Have a peace of mind with the security of working in a stable company Work for a brand that is well-known and instantly recognizable.