Requirements: - Understand the business and establish key metrics for daily tracking. - Maintain raw data to ensure all information is readily available when required. - Be open to managing and maintaining raw data for a seamless reporting system. - Create Management Information Systems (MIS) centered around core Key Performance Indicators (KPIs) to evaluate business unit performance. - Have hands-on experience with data management tools like Excel, macros, SQL, and Python. Qualifications: - Tableau experience is a preffered. - Bachelors degree in Computer Science, IT, Finance, Marketing, or a related field. - 4+ years of experience in the data management and analysis domain. - Proven working experience as a Data Analyst or Business Analyst. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication skills. - Knowledge of the book/content market is an added advantage. - Prior experience working in a collaborative team is advantageous.
Key Responsibilities: - Lead data analysis initiatives to support business decisions across departments. - Design and build interactive dashboards and visualizations using Tableau . - Develop and automate data pipelines using Python for scalable reporting. - Perform advanced data manipulation, trend analysis, and forecasting using Advanced Excel . - Collaborate with cross-functional teams (Product, Marketing, Finance, etc.) to gather requirements and deliver actionable insights. - Mentor and guide junior analysts; review their work for quality and accuracy. - Ensure data integrity and governance by implementing best practices in data handling. - Translate complex data findings into clear, concise, and impactful reports for stakeholders. - Identify opportunities to improve data efficiency, accuracy, and accessibility. Required Skills & Qualifications: - Bachelor's or Masters degree in Statistics, Computer Science, Data Science, or a related field. - Proficiency in Python (Pandas, NumPy, etc.) for data wrangling and analysis. - Strong expertise in Tableau for dashboarding and data visualization. - Advanced-level skills in Microsoft Excel (pivot tables, Power Query, macros, etc.). - Solid understanding of data warehousing and querying. - Experience in leading data projects or analytics teams. - Strong communication and stakeholder management skills. - Analytical mindset with a detail-oriented approach to problem-solving.
Key Responsibilities: - Collaborate closely with cross-functional teams (Business, Marketing, Ops, and Sales) to drive product initiatives from concept to execution. - Act as a central point of coordination across teams to ensure smooth product delivery and communication. - Gather, analyze, and deliver pre-cast insights to guide strategic product decisions and prioritization. - Define clear product requirements, user stories, and acceptance criteria. - Own and maintain the product backlog; work with engineering to ensure timely delivery. - Conduct market, user, and competitive research to identify opportunities and validate hypotheses. - Monitor key product metrics and flag deviations proactively for action. - Create product documentation, dashboards, and reports to communicate roadmap and progress. - Identify process gaps and continuously improve workflows to enhance product development velocity. Required Skills Qualifications: - Bachelors degree in Engineering, Business, or a related field; MBA is a plus. - 2+ years of experience in Product Management or similar roles. - Proven ability to work across multiple teams and manage stakeholders with clarity and accountability. - Strong analytical skills with a knack for drawing insights from data (Excel, SQL, or analytics tools). - Excellent communication, organizational, and prioritization skills. - Self-starter with a bias for action and a strong sense of ownership. - Understanding of agile product development methodologies is a plus.
About the Organization: Headquartered in Chandigarh, PrepLadder is India's largest online learning platform for toughest medical entrance exams. Incepted in 2015 by school friends Dr. Deepanshu Goyal, Vitul Goyal and Sahil Goyal, PrepLadder was initially built to help medical students achieve their dream of cracking PG examination. We have been acquired by Unacademy in 2020. We aim to provide quality education which is easily accessible to everyone. Our purpose is to ensure that every student, everywhere, reaches their highest potential Categories we cater in: Medical (NEET PG, FMGE, NEET SS) PrepLadder has close to two million sign ups/1858691 to be precise. Our #Phenomenal strength with core values of Ownership, Transparency, Agility, and a People First Culture is what makes us stand apart from the rest. You are encouraged to go through our website and know more about PrepLadder before the interview. https://prepladder.com/ Role Description: We are looking for an enthusiastic Tele-sales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Key Responsibilities: 1. Contact potential or existing customers to inform them about a product or service using scripts 2. Answer questions about products or the company 3. Ask questions to understand customer requirements and close sales 4. Direct prospects to the field sales team when needed 5. Enter and update customer information in the database 6. Take and process orders in an accurate manner 7. Handle grievances to preserve the company's reputation 8. Go the extra mile to meet sales quota and facilitate future sales 9. Keep records of calls and sales and note useful information Requirements: 1. Proven experience as a telesales representative or other sales/customer service role 2. Proven track record of successfully meeting sales quota preferably over the phone 3. Ability to learn about products and services and describe/explain them to prospects 4. Excellent knowledge of English 5. Excellent communication and interpersonal skills 6. Cool-tempered and able to handle rejection 7. Outstanding negotiation skills with the ability to resolve issues and address complaint
About the Organization: Headquartered in Chandigarh, PrepLadder is India's largest online learning platform for toughest medical entrance exams. Incepted in 2015 by school friends Dr. Deepanshu Goyal, Vitul Goyal and Sahil Goyal, PrepLadder was initially built to help medical students achieve their dream of cracking the PG examination. We have been acquired by Unacademy in 2020. We aim to provide quality education which is easily accessible to everyone. Our purpose is to ensure that Every student, everywhere, reaches their highest potential Categories we cater in: Medical (NEET PG, FMGE, NEET SS) PrepLadder has close to two million sign ups/1858691 to be precise. Our #Phenomenal strength with core values of Ownership, Transparency, Agility, and a people first culture is what makes us stand apart from the rest. You are encouraged to go through our website and know more about PrepLadder before the interview. https://prepladder.com Key Responsibilities: Customer Interaction: Handle incoming queries through various channels (phone, email, chat, etc.) with a focus on providing timely and accurate solutions. Issue Resolution: Investigate and resolve customer complaints and technical issues, escalating complex problems to the appropriate department when necessary. Product Knowledge: Maintain a thorough understanding of PrepLadder’s products and services to provide accurate information and guidance to users. User Assistance: Assist customers with account management, subscription issues, and navigation of the PrepLadder platform. Feedback Collection: Gather and relay user feedback to the product and development teams to help improve the overall user experience. Documentation: Accurately document customer interactions and solutions in the CRM system to ensure all issues are tracked and resolved effectively. Team Collaboration: Work closely with other team members and departments to ensure a cohesive approach to customer support and continuous improvement. Qualifications: Education: Bachelor’s degree in Business Administration, Communications, or a related field preferred. Experience: Previous experience in customer service or support roles, ideally in the ed-tech sector or related fields. Skills: Excellent communication skills, strong problem-solving abilities, and a customer-centric attitude. Technical Proficiency: Familiarity with CRM software and support tools; ability to quickly learn new technologies and systems.