● Identify and approach prospective clients in the lab furniture, scientific equipment, and turnkey project space. ● Attend to sales enquiries generated via SEO, website, or other digital platforms. ● Send Quotation for Prospective Interested Clients & follow up clients on quotation shared ● Understand client requirements and coordinate with design and technical teams to deliver appropriate solutions. ● Coordinate with internal teams for order processing, dispatch, and after-sales service. ● Maintain an updated database of clients and track customer interactions. ● Build and maintain long-term relationships with architects, consultants, institutes, pharma companies, and research centers. ● Prepare and share regular sales and customer relationship reports with management. Conduct periodic follow-ups to ensure customer satisfaction and repeat business.
● Identify and approach prospective clients in the lab furniture, scientific equipment, and turnkey project space. ● Attend to sales enquiries generated via SEO, website, or other digital platforms. ● Send Quotation for Prospective Interested Clients & follow up clients on quotation shared ● Understand client requirements and coordinate with design and technical teams to deliver appropriate solutions. ● Coordinate with internal teams for order processing, dispatch, and after-sales service. ● Maintain an updated database of clients and track customer interactions. ● Build and maintain long-term relationships with architects, consultants, institutes, pharma companies, and research centers. ● Prepare and share regular sales and customer relationship reports with management. Conduct periodic follow-ups to ensure customer satisfaction and repeat business.
Responsibilities: *Coordinate sales team schedules, appointments, and follow-ups while maintaining CRM data and generating performance reports. *Process orders accurately, handle customer inquiries, and ensure timely deliveries by collaborating with other departments like marketing and logistics. *Manage administrative tasks including filing systems, sales records, budgets, and preparing promotional materials or events. Requisite Skills: Strong organizational, communication, and problem-solving abilities with proficiency in CRM tools and Microsoft Office. Desired Skills: Experience in sales support, customer service, or administration; a bachelor's degree in business or related field is preferred. Ability to multitask, meet deadlines, and foster team productivity in a fast-paced environment. Education: Bachelor's degree in business, marketing, or a related field Proven track record in administrative sales roles or customer-facing positions. Relevant Experience: Minimum 1 year of experience in technical sales, or related fields.