Pradiv Consulting

Role: Should have 1 – 4 years of experience in Customer Support/ international call centre experience. Must have experience in International Inbound Voice Process.Should be comfortable with WFO (5days). Excellent verbal and written skills (no mother tongue influence). Having prior healthcare domain experience (with focus on the payer or administrative side would be an added advantage)Should have excellent communication skills, active listening skills, good typing and MS office proficiencyOpen to work in US shift (India night shift)Open to work from office (all days) Inbound International voice process experience is mandatory min 1 year Perks & Benefits: Subsidized food facility.Performance based incentives (in addition to salary).Wellbeing packages including company sponsored insurance coverages, outpatient care, preventive health checks and Employee Assistance Programs (EAP). Job Types: Full-time, Permanent Pay: ₹280,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person