We are seeking a Microsoft Dynamics / Business Central Support Analyst to manage and support our Microsoft Dynamics NAV and Business Central Cloud systems. The ideal candidate will have experience with ERP support, troubleshooting, and system optimization and will collaborate with global teams to ensure the smooth operation of our business systems. This position is remote, with a preference for candidates based in the Gurugram area. Business-level English proficiency is required to communicate effectively with international teams. Key Responsibilities Support and maintain Microsoft Dynamics NAV and Business Central Cloud systems. Troubleshoot and resolve ERP-related issues, including customizations, reports, interfaces, and integrations. Assist with system upgrades, configuration, and testing to ensure performance and stability. Provide technical support for ERP-related user requests. Ensure data integrity and system efficiency, implementing best practices for performance optimization. Collaborate with the integrations team on ERP projects and process improvements. Maintain accurate documentation for system use and troubleshooting procedures. Qualifications Education: Bachelors degree in Information Systems, Computer Science, Business Administration, or a related field. Required: Experience with Microsoft Dynamics NAV / Business Central support. Strong problem-solving and analytical skills. Business-level English proficiency (written and verbal). Ability to work independently while collaborating with global teams. Understanding of key business processes such as accounts payable, accounts receivable, sales, warehousing, inventory, assembly, and accounting. Preferred: Familiarity with SQL, Power BI, or other reporting tools. Experience with ERP integrations, system upgrades, or project management. This role offers an opportunity to work in a dynamic, global environment, supporting critical business systems and driving process improvements.
Role: External Title: eCommerce Operations_SFCC /SFCC Site Merchandiser Internal Title: Specialist, DTC Content Overview: The DTC Content Specialist will execute site merchandising for PopSockets.com. Ensure site storytelling, product placement, and site features are optimized in alignment with financial goals, category performance and seasonal strategies. Key Responsibilities: Execute site merchandising for PopSockets.com Upload and add new items to the SFCC platform and ensure contents are accurately displayed (such as product descriptions, details, and images) Refresh product pages weekly to maintain newness on the website Create compelling banners and landing pages for product and category launches Updating and maintaining product grids, product recommendations, internal search grids and editorial landing pages Review and optimize menu navigations and groupings to increase sales and stock rotations. QA site daily for issues such as bugs, broken images, harmonized thumbnails and descriptions, load speed, etc. Support customer service team with catalogue and image-related issues Ensure site storytelling, product placement, and site features are optimized in alignment with financial goals, category performance and seasonal strategies. Ensure timing and execution of all product launches on site is done at a high-standard. Partner cross functionally to ensure all deliverables are passed in alignment with go live timing. Responsible for reporting out on-site performance as it relates to site refreshes, category/product performance, or new site features and functionality. Present and share findings with the leadership team. Provide recommendations and action items to improve business go forward. Collaborate with Creative and Marketing to ensure site storytelling prioritizes key styles, big ideas, and weekly business needs. Own internal search optimization. Utilize historical and current search trends to inform Marketing calendar and categorical offering on site. Partner with IT, UI/UX, and creative teams to enhance the site's features and functionality. Review and approve product highlights for all email content. Ensure cadence aligns with product arrivals and site launches. What you bring: 5+ years online site merchandising and/or ecommerce experience required Minimum of 3+ years working with Salesforce Commerce Cloud Exceptional strategic thinking and creative problem solving with superior analytical skills Ability to create ad hoc reporting and analysis Demonstrated ability to work as part of a cross-functional team Customer-centric mindset, focused on building a best-in-class digital experience Ability to spearhead initiatives and run point on key projects Strong communication skills and attention to detail whilst operating in a fast-paced environment Must have advanced proficiency with Microsoft Excel and Adobe Analytics, with a capacity to learn new systems swiftly
About Us: At PopSockets, we create fun, functional, and fashionable phone accessories that help people express their style while making life easier. As we continue to innovate and enhance our digital shopping experience, were looking for a talented UI/UX Designer to help us craft an engaging and seamless online experience for our customers. Position Summary: As a Web UI/UX Designer , you will play a key role in shaping the look, feel, and usability of our eCommerce website. You will collaborate with cross-functional teams, including eCommerce, Marketing, and Development, to design intuitive and visually compelling user experiences that drive increased AOV and conversion. What Youll Do: Design and optimize user interfaces for our website with a mobile-first approach, ensuring a seamless and visually appealing user experience. Work with the Web Analytics Manager to define customer groups/segments, analyze site behavior, and gather insights to inform design decisions. Create wireframes, prototypes, and high-fidelity mockups for new website features and enhancements. Collaborate with developers to ensure smooth implementation of designs. Develop and maintain a design system to ensure consistency across all digital touchpoints. Stay up to date with the latest UI/UX trends and best practices in eCommerce. Run A/B tests and analyze user data to refine and optimize designs for improved performance. Qualifications: 3+ years of experience in UI/UX design, preferably in an eCommerce environment. Strong portfolio showcasing web design projects with a focus on usability and conversion. Proficiency in Figma, Adobe Creative Suite, or other design tools. Experience conducting user research, usability testing, and data-driven design. Basic understanding of HTML, CSS, and front-end development principles. Strong problem-solving skills and the ability to think strategically about user flows. Ability to work collaboratively and communicate design ideas effectively. Passion for creating engaging and delightful online experiences.
About Us: At PopSockets, we create fun, functional, and fashionable phone accessories that help people express their style while making life easier. As we continue to innovate and enhance our digital shopping experience, were looking for a talented UI/UX Designer to help us craft an engaging and seamless online experience for our customers. Position Summary: We are seeking a highly organized and results-driven Technical Project Coordinator to lead our global e-commerce initiatives. This role requires expertise in JIRA, agile methodologies, and the ability to coordinate between business stakeholders and web development teams executing two-week sprints. The ideal candidate will be able to define and enforce processes that lead to predictable and successful web development initiatives that continually improve our global e-commerce websites. What You’ll Do: Oversee e-commerce web development projects from initiation to completion, ensuring timely delivery within scope and budget. Work closely with development teams to plan and manage two-week sprints, ensuring priorities align with business needs. Act as the primary liaison between global e-commerce business stakeholders and the web development team, translating business requirements into actionable tasks. Manage JIRA workflows, sprint boards, backlog grooming, and reporting to ensure project visibility and efficiency. Identify potential roadblocks, proactively mitigate risks, and ensure smooth project execution. Continuously improve agile processes, sprint planning, and retrospective outcomes to enhance team productivity. Provide regular updates to leadership and stakeholders on project status, timelines, and key deliverables. Qualifications: 3+ years of experience in project management within an e-commerce or web development environment. Proven track record of managing agile web development projects, particularly in a Scrum framework. Deep knowledge of JIRA for backlog management, sprint tracking, and reporting. Ability to bridge the gap between business stakeholders and technical teams. Strong analytical and decision-making abilities to resolve project challenges. Ability to clearly articulate project goals, expectations, and progress across global teams. Preferred: PMP, CSM, or equivalent Agile certification.
Design and support cross-device software solutions Develop&Implement SFCC e-com solutions Configure B2C commerce solutions Conduct test and debug Identify technology solutions and integrations Recommend coding standards & process efficiencies Annual bonus Health insurance
Position Summary: PopSockets is seeking a detail-oriented and results-driven Amazon PPC Specialist to manage and optimize our advertising efforts across Vendor Central and Seller Central accounts. Youll play a key role in ensuring our campaigns are efficient, aligned with market trends, and designed to drive performance across multiple regions and product categories. This role will primarily focus on 6 key regions: the United States (US), Canada (CAN), United Kingdom (UK), Germany (DE), Japan (JP), and India (IN), as the business grows as will the list of priority regions (and potentially additional marketplaces other than Amazon). The ideal candidate will have an appreciation for fine-tuning advertising to attain target KPIs, and a strong understanding of global e-commerce dynamics. If you are passionate about Amazon advertising and ready to take on a global challenge, we would love to hear from you! As Amazon PPC Specialist, your responsibilities will include: Audit all ad accounts to ensure spend is on track and identify any payment issues or campaigns marked as "Out of Budget." Monitor real-time sales and daily TACoS performance, particularly for Vendor Central accounts, to ensure alignment with target goals. Run weekly bulk optimization processes to meet TACoS, ACoS, and revenue targets. Launch Sponsored Products (SP), Sponsored Brands (SB), Sponsored Brands Video (SBV), Sponsored Display (SD), and Sponsored Display Video (SDV) campaigns across assigned regions based on weekly research and insights. Ensure campaigns are tailored to regional market conditions, customer preferences, and aligned with the Amazon Marketing Calendar. Regularly refresh SB and SD creatives in accordance with campaign schedules and company objectives. Harvest high-converting search terms with low ACoS to integrate into relevant campaigns. Identify and negate poor-performing keywords to maintain campaign efficiency. Audit advertising placementsespecially for branded hero search terms—to ensure quality control and relevance. Maintain and update weekly reports, including campaign performance matrices and advertising relevancy reports, to identify new opportunities across products and categories. Work closely with Product and Marketing teams to ensure consistent brand messaging across advertising assets. Manage and adjust creative assets when needed, including photos, videos, and headline copy Communicate product listing issues or optimization opportunities to your Manager for collaboration with the Content team. Support A/B testing and experimentation efforts to improve ad performance and user engagement. Add newly launched campaigns to the Global Advertising Campaign Mapping List to ensure accurate record-keeping. Stay current on the latest Amazon advertising trends, features, and policy changes to keep our strategies competitive and compliant. Required Qualifications: 1-2 years of experience in Amazon advertising management, with experience in international markets Bachelor’s degree in Marketing, Business, or a related field. Amazon Advertising certified International experience is a plus; Vendor Central and Seller Central experience preferred. Strong understanding of Amazon Advertising platforms, including AMS, DSP, Sponsored Products, Sponsored Brands, and Sponsored Display. Proficiency with Amazon Advertising console and third-party reporting/analytics tools (e.g., Helium 10, DataHawk, etc.). Expertise in Microsoft Excel, particularly in managing and extracting insights from large datasets. Strong analytical skills with the ability to interpret data and make data-driven decisions Teach and be teachable Location : You'll be working remotely in India, able to travel to the office upon notice
Position Summary: PopSockets is seeking a skilled eCommerce Analyst, with a specialization in Amazon catalog management. As an Amazon Catalog Manager (eCommerce Analyst), you will be instrumental in managing our Amazon product listings. This role is central to enhancing product visibility, optimizing search and customer engagement, and ensuring compliance with Amazons guidelines. The ideal candidate is someone who thrives in a fast-paced environment and brings a proactive, solutions-oriented mindset to our e-commerce strategies. As an eCommerce Analyst (Amazon Catalog Manager) your responsibilities will include: Product Page Setup and Optimization: Work closely with the Cross Functional teams to create and optimize product pages, ensuring they are compliant with Amazon's guidelines, accurately represent the product, and are optimized for search and customer engagement. Metadata Management: Manage and optimize the metadata for product listings according to best practices, including titles, descriptions, keywords, and attributes, to improve search visibility and relevancy. Performance Monitoring and Analysis: Track account health, Buy Box performance, and variations health, using insights to optimize listings and strategies. Geo Expansion: Adapt the catalog and listings for different Amazon marketplaces, understanding local trends and regulations. Issue Resolution and Support: Act as the main contact for Amazon Support to quickly resolve listing issues, account discrepancies, or compliance matters. MAP Monitoring and Enforcement: Implement regular monitoring of product listings across Amazon and other online platforms to ensure adherence to MAP policies and capture instances of buy box loss. Product Page Auditing: Conduct regular audits of product pages to check for accuracy, completeness, and compliance with Amazons standards and guidelines. This includes reviewing content, images, and customer feedback to ensure the highest quality of presentation and information. Product Page Compliance: Stay up to date on Amazon compliance requirements and promptly address all andon cord issues raised by the Amazon Vendor team to keep product pages live and in good standing. Required Qualifications: 2+ years of experience in e-commerce operations, specifically in Amazon catalog management. Proficiency in Microsoft Excel for managing and extracting insights from large datasets. Proven ability to drive process improvements and operational efficiencies. Strong problem-solving skills, with the capacity to navigate ambiguity and take decisive actions. Demonstrates integrity, accountability, and collaboration in all interactions with teammates and the business Excellent business acumen and interpersonal skills Teach and be teachable Familiarity with both 1P Vendor Central and 3P Seller Central on Amazon.
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