About the Company: LIRA is a specialized recruitment and staffing agency that provides recruitment Solutions for businesses. Through our alliances and relations with partner companies, we can help you take "The Big Step" and provide the experience needed to enter the workforce. We provide employers and businesses with the opportunity to connect with the brightest talents and the new generation workforce. Role:- EA-Operations Responsibilities: 1. Business Development & Sales Support: o Support business development by researching potential clients, industry trends, and competitors. o Maintain and update contact/CRM lists; identify key stakeholders and networking opportunities. o Qualify leads and assist in setting up projects in Total Synergy. o Collaborate with stakeholders to document project scope and client requirements. o Assist with proposal generation and follow-up on sent quotes. 2. Project Coordination & Operations: o Coordinate and oversee project activities to ensure alignment with client objectives and regulatory requirements. o Manage and maintain the overall team schedule, including structured planning through SOPs. o Develop and manage project forecasts in collaboration with Project Managers. o Conduct work-in-progress (WIP) reviews, including timesheet audits for performance tracking. o Provide timely project reporting and status updates; support SOP development for reporting processes. 3. Quality & Systems Management: o Assist with documentation and compliance related to ISO 9001 quality systems. o Provide quality oversight during project execution to ensure accuracy and compliance. o Develop and refine internal systems using SystemHUB (e.g., video guides and SOP documentation). 4. Marketing & Communications: o Drive marketing efforts across LinkedIn, Facebook, website updates, and direct outreach (e.g., LinkedIn messages). o Create or coordinate content such as social media posts and articles. 5. Administrative & Assistant Duties: o Perform general administrative support to ensure smooth day-to-day operations. o Provide personal assistant support to the General Manager and Admin Manager. Qualifications, Skills, and Experience: We are seeking candidates who possess: o A minimum of 2-3 years of experience in a similar role, with a proven track record in business operations or administrative support and project coordination. o Strong organisational and multitasking skills, with the ability to manage multiple tasks efficiently. o Excellent communication and interpersonal skills, with the ability to liaise with clients and internal teams effectively. o Experience with CRM systems and administrative tools. o A high level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and digital collaboration tools (Teams, Zoom, Slack, etc.). o Strong attention to detail and the ability to work independently. o Full working rights. o Experience in Project Management Tool like Asana , Trelo is Advantage. Desirable Skills: Candidates with the following additional skills and experiences will be highly regarded: o Strong organisational and time management abilities. o Effective written and verbal communication. o Experience with project coordination and scheduling tools (e.g., Total Synergy). o Understanding of project lifecycles and forecasting. o Familiarity with ISO 9001 and quality system documentation. o Ability to develop and maintain Standard Operating Procedures (SOPs). o Basic sales and CRM experience (e.g., quoting, lead tracking). o Competence in social media and website content management. o Analytical mindset with ability to interpret project data (e.g., WIP, timesheets). o Proficient in Microsoft Office and cloud collaboration tools. o Self-motivated, adaptable, and process-driven. o Team-oriented with a proactive, customer-focused approach. Contact: salma.ansari.fronthunt@gmail.com Show more Show less