Job Title: Solutions Architect Private Cloud Director Location: India Working Hours: US Time Zones (Eastern, Central, Mountain, or Pacific) Department: Customer Operations Experience Level: Senior (10+ Years) Reports To: Director of Strategic Customer Engineering, Customer Operations About Us: Platform9: A Better Way to Go Cloud Native Platform9 is a leader in simplifying enterprise private clouds. Our flagship product, Private Cloud Director, turns existing infrastructure into a full-featured private cloud. Enterprise IT teams can manage VMs and containers with familiar GUI tools and automated APIs in a private, secure environment. Enterprises are selecting Platform9s Private Cloud Director to migrate away from legacy virtualization platforms because it meets all of the following enterprise requirements: - Familiar VM management experience - Critical enterprise virtualization features: HA, DRR, networking, scale, reliability - Compatibility with all existing hardware environments, including 3rd-party storage - Automated migration tooling that lowers cost barrier by 10x Platform9 was founded by a team of VMware cloud pioneers and has over 30,000 nodes in production at some of the world s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace. Platform9 is an inclusive, globally distributed company backed by prominent investors, committed to driving private cloud innovation and efficiency About the Role: We are looking for a seasoned Solutions Architect to join our Customer Operations team, with a focus on onboarding new customers to our Private Cloud Director (PCD) platform. This is a post-sales, customer-facing engineering role requiring deep expertise in OpenStack, virtualization, and cloud-native infrastructure. As a Solutions Architect, you ll guide enterprise customers through deployment, configuration, and operationalization of PCD in their environments. Youll work alongside Platform9 s Product and Engineering teams to deliver successful outcomes, influence product direction, and champion best practices in automation and scalability. Key Responsibilities: Lead the post-sales onboarding and deployment of Private Cloud Director for enterprise customers Architect and implement virtualization and private cloud solutions using OpenStack, SDN, and modern automation tooling Develop and apply zero-touch deployment strategies at scale using scripting and automation frameworks Dive deep into technical issues, including debugging Python stack traces, troubleshooting infrastructure problems, and optimizing deployment workflows Collaborate with Product and Engineering to file bugs, escalate issues, and advocate for customer-driven roadmap improvements Serve as a technical advisor and trusted partner to customer stakeholders, helping drive successful adoption of the PCD platform Provide guidance on storage, networking, virtualization, and infrastructure architecture best practices and implement these in PCD Maintain clear documentation and share operational knowledge with internal and customer teams Participate in an agile working environment with rapid iteration and continuous feedback loops Occasionally contribute to pre-sales efforts when deep architectural guidance is required Required Qualifications: 10+ years of experience in systems engineering, cloud architecture, or infrastructure consulting roles Deep, hands-on experience with OpenStack and virtualization technologies (KVM, Libvirt, etc.) Strong foundation in Linux systems administration, networking, and software-defined networking (SDN) Proficiency in scripting and automation (Bash, Python, Ansible, etc.) Strong understanding of storage solutions - block, file, and object storage Proven experience in customer-facing roles delivering infrastructure or cloud-native solutions Ability to diagnose and debug complex infrastructure issues, including reading stack traces and troubleshooting distributed systems Self-motivated and eager to learn; able to work independently in a fast-paced, agile environment Comfortable working during US timezones while based in India Nice to Have: Experience with Kubernetes and container-based infrastructure Familiarity with Infrastructure as Code (Terraform, Helm, etc.) Experience working with or contributing to open-source projects Knowledge of hybrid or multi-cloud environments (AWS, GCP, Azure) Why Join Platform9: Help shape the future of open, distributed, and automated private cloud infrastructure Work with a world-class team passionate about solving hard infrastructure problems Play a critical role in customer success with direct influence on product evolution Enjoy a remote-first, flexible work environment with global impact Benefits and Perks: Employees today are looking for companies that truly care and recognise their whole person. As a budding start-up we have a small energetic workforce and we have curated personalized employee perks that are employee friendly. The good news is that Platform9s benefits and perk programme has a significant impact on employee retention, motivation, and company culture but not just for men, by empowering women to take care of their physical and emotional wellbeing, we can guarantee their continued participation in the workforce. Please note, benefits change by country. Competitive Compensation and Equity Medical Healthcare for you and your family Hybrid Work Model Wellness Benefits Professional Development/ Global certifications Reward and Recognition Programs Team Building Activities Hackathon Company Wide Programs Our benefits have been carefully selected keeping in mind employees requirements and personal situations now and for the future.
NDIA - Remote About Us: Platform9: A Better Way to Go Cloud Native About Platform9: Platform9 is a leader in simplifying enterprise private clouds. Our flagship product, Private Cloud Director, turns existing infrastructure into a full-featured private cloud. Enterprise IT teams can manage VMs and containers with familiar GUI tools and automated APIs in a private, secure environment. Enterprises are selecting Platform9s Private Cloud Director to migrate away from legacy virtualization platforms because it meets all of the following enterprise requirements: - Familiar VM management experience - Critical enterprise virtualization features: HA, DRR, networking, scale, reliability - Compatibility with all existing hardware environments, including 3rd-party storage - Automated migration tooling that lowers cost barrier by 10x Platform9 was founded by a team of VMware cloud pioneers and has over 30,000 nodes in production at some of the world s largest enterprises, including Cloudera, EBSCO, Juniper Networks, and Rackspace. Platform9 is an inclusive, globally distributed company backed by prominent investors, committed to driving private cloud innovation and efficiency Position Summary: We are seeking an experienced Software Engineer to join our team working on our cloud-native product suite. The ideal candidate will have a strong background in computer science, have worked on cloud-native technologies, and have a willingness to learn new technologies. Roles and Responsibilities: Contribute to the development of cloud-native products and services for our Kubernetes product ecosystem. Learn and collaborate with the team to design and implement the product roadmap. Support cloud infrastructure deployments using Platform9 products, including troubleshooting and problem resolution. Continuously monitor and improve the performance, scalability, and reliability of our product line. Preferred Qualifications and Skills: Bachelors degree or higher in Computer Science or related field. Experience with programming in Python or Golang. 8-12 years of experience in a software development role. Strong knowledge of Linux/Unix systems. Strong knowledge of TCP/IP, Ethernet, switching, routing, and network protocols Prior experience in developing networking products (routers, switches, firewalls, load balancers, etc.) is highly desirable Strong problem-solving and analytical skills. Excellent written and verbal communication skills. Being a highly motivated self-starter with the ability to work in a highly dynamic environment. Familiarity with containerization technologies like Kubernetes or Openstack/Devstack is a plus. Prior experience with Linux networking stack, kernel modules, and device drivers is a plus To succeed in this role, you ll need to be a team player with a strong sense of ownership for your work and a passion for working in a data-driven organization. Benefits and Perks: Employees today are looking for companies that truly care and recognize their whole person. Platform 9s benefits and perks have been carefully designed to ensure that we take care of an employees emotions and physical well-being. Many of our benefits extend to families, who form a significant part of our well-being at work Please note that benefits change by country. Competitive Compensation and Equity Medical Healthcare for you and your family Hybrid Work Model Wellness Benefits Professional Development/Global certifications Reward and Recognition Programs Team Building Activities Our benefits have been carefully selected, keeping in mind employees requirements and personal situations now and for the future
We are seeking a highly experienced Senior Storage Solutions Engineer to join our Professional Services organization. This individual will serve as a trusted advisor and technical expert on storage architectures and integrations for both our internal Systems Integrations team and Engineering teams. The ideal candidate will bring 15+ years of hands-on storage expertise across multiple technologies and vendors, with proven experience in designing, integrating, and optimizing storage solutions in complex enterprise environments. This role will also partner with PreSales engineers during customer engagements to provide deep technical counsel on storage-related topics and will create best practice documentation and knowledge base articles for internal and external audiences. Key Responsibilities 1. Technical Leadership & Advisory Provide expert storage guidance to Professional Services Systems Integrations team for deploying Private Cloud Director (PCD) with various storage backends. Collaborate closely with Engineering teams to inform design decisions and troubleshoot complex storage-related issues. Advise PreSales engineers during customer solution design, POCs, and RFP responses on optimal storage approaches. 2. Solution Design & Integration Deep expertise in backup and disaster recovery (DR) solutions, including architecture design, implementation strategies, integrations, best practices, and operational patterns. Design and document best practice architectures for integrating PCD with diverse storage solutions, including Fibre Channel, iSCSI, NFS, S3, VMware RDM, and others like InfiniBand. Guide and support integrations with vendor-specific storage solutions, ensuring performance, reliability, and scalability. Participate in solution validation, lab testing, and reference architecture development. 3. Documentation & Knowledge Sharing Develop and maintain internal best practice guides for storage-related topics relevant to OpenStack and PCD. Create external customer-facing guides and knowledge base articles to improve deployment success and reduce support escalations. Conduct technical enablement sessions for Professional Services, PreSales, and Support teams. 4. Continuous Improvement & Innovation Stay current with evolving storage technologies, protocols, and best practices in cloud infrastructure. Partner with Engineering to identify product enhancements that improve storage interoperability and performance. Proactively suggest improvements to Professional Services delivery methodologies for storage integration. Required Qualifications 15+ years of enterprise storage expertise, with hands-on experience across multiple vendor ecosystems and technologies. Deep knowledge of storage protocols and architectures, including Fibre Channel, iSCSI, NFS and S3. Ability to troubleshoot complex storage performance and connectivity issues across multi-vendor environments. Strong understanding of VMware environments, including vSphere and storage connectivity options. Preferred Qualifications Experience developing automation scripts or tools for storage provisioning and integration (Python, Ansible, PowerShell, etc.). Proven experience in system integration projects involving storage systems. Experience with OpenStack storage services (Cinder, Swift, Manila) and their integration with vendor solutions. Familiarity with Kubernetes persistent storage concepts. Experience authoring technical whitepapers or reference architectures. Vendor certifications (e.g., NetApp NCIE, EMC Proven Professional, HPE ASE, Pure Storage, VMware VCAP-DCA, Red Hat OpenStack) are a strong plus.
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