Summary PlanSource is a high-growth software company headquartered in Orlando, Florida with engineering offices in Orlando, Salt Lake City, and Bangalore. We are hiring for Director, Software Engineering in our Bangalore office to contribute to our rapid product development. Our engineers work collaboratively to ensure that our products are stable, reliable, scalable and responsive to our customers needs. This role is responsible for strategizing, planning, and implementing software products, with a specific focus on integrating Machine Learning (ML) and Generative AI/Agentic AI features into the offerings. The role encompasses ownership of all aspects of technical delivery, ensuring projects are completed on time, within budget, and with the highest quality standards. The position involves managing and directing teams comprising application architects, software engineers, and quality assurance engineers. It also requires close collaboration with globally distributed Product Owners, Product Managers, and Business Analysts. This role is expected to positively impact the overall delivery of information technology as part of the CoEs mission. This is an ideal opportunity for someone who has a passion for building leading-edge software products, loves learning new and emerging technologies, and is driven to help build successful SaaS products used by thousands of happy businesses. We foster an environment that empowers small teams to collaboratively set the technical direction of our solutions. About You Responsibilities: Serve as the technical manager and authority over multiple development teams, initiating organization-level initiatives and driving team or product imperatives with full ownership. Accountable for architectural decisions and development of features, including the integration of Machine Learning (ML), Generative AI, and Agentic AI capabilities into products. Create a technical vision and strategy for the organization that aligns with business objectives and incorporates advanced AI-driven innovations. Lead discussions and decisions on design, architecture, processes, and development, ensuring the inclusion of cutting-edge AI technologies. Manage and execute against project plans and delivery commitments within an Agile/Scrum environment. Develop processes, mechanisms, and tools that enhance the delivery of programs, especially those involving ML and AI-driven features. Own all operational metrics and provide support for the software developed by your teams, with a focus on innovation and quality. Collaborate with key stakeholders, including product management and executive teams, to define strategy and requirements for AI-enhanced products. Effectively manage ambiguity and competing priorities while staying focused on both short-term and long-term goals. Drive continuous improvements in software engineering practices, particularly in areas related to AI and ML development, across engineering teams. Recruit, hire, mentor, and coach software development engineers at various experience levels to build a team capable of delivering innovative AI-driven solutions. Earn trust through regular communication with senior management on status, risks, and change control, demonstrating a commitment to delivering transformative AI-enhanced technologies. Skill & Experience: Bachelors degree in engineering, computer science or related field A minimum of 10 years of progressive application development Over 5 years of hands-on experience in web application development using Ruby on Rails (RoR), JavaScript, JQuery, ReactJS, and MySQL, with a proven ability to design and implement innovative solutions integrating Machine Learning (ML), Generative AI, and Agentic AI features to elevate product capabilities and performance. 2+ years of management/leadership experience in software development Familiarity with AWS or Azure cloud Strong technical thinking and demonstrated ability to lead software design and coding Polished communication skills, broad technical knowledge, and high self-confidence Ability to demonstrate and lead others in sound software development practices and techniques Working knowledge of Jira, Jenkins, Docker, GitHub and overall Devops experience Job Outcomes Quantitative KPIs (first 6 months) Learn the Products and Deep dive into the relevant Technologies and implementation Successfully integrate and develop capabilities in Machine Learning (ML), Generative AI, and Agentic AI, establishing a solid foundation for innovative AI-driven features within the product ecosystem. Increasing the team throughput (velocity) by 5% - Continuous improvement on all aspects of Software Development Reduce escaping Bugs by 5% - Effective use of RCA and LL and implementation of Corrective Actions What we offer Great compensation package, including a full suite of benefits. The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals. Fast-paced environment with big goals and the opportunity to make a big impact. Top five reasons to come to PlanSource: #5: Join the Vista Family. In March 2019, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vista’s portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world with “intraportfolio” career advancement opportunities and have structures in place to leverage shared learnings from across the ecosystem. #4: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs. #3: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, a work hard and play hard environment, and a commitment to wellbeing. #2: You can grow and develop professionally. PlanSource has a great track record of internal promotions and filling open positions within the company. #1: PlanSource is the right company, and we are on a roll . Be part of a winning team in a high-growth technology company that is well funded and values its employees and their families – Thousands of employers and millions of consumers use the PlanSource Platform for benefits shopping, enrolment, billing and ongoing administration.