Job Description Is it your passion to improve the daily lives of our teachers and to enrich the educational journey of our young peopleDo you have a background in education and do you like to share your experience and views with many other teachers and institutionsHave you thought of being a thought leader or commercial evangelistThen come and talk to us! We currently have a role open for a driven enthusiastic personality to share our innovative tools with institutions within Higher Education, Govt & Research segments, along with professional education providers. This exciting opportunity is to work within the South Asia market, home based in Chennai within our South Asia office. This position reports into Senior Manager, Sales (South Asia) Together with your line manager, you will be responsible for defining a successful approach to your assigned segment by developing, and executing on, new business and renewal business growth strategies, creating effective tactics and to create action plans to achieve your objectives. You are a convincing and captivating communicator. You interact with your prospects through online meetings, email, online presentations and face to face at events/meetings where applicable. You are comfortable working independently and you own your territory/segments but you are in addition a strong team player and you work towards shared objectives. Responsibilities: Develop new business/renewal business strategic and tactical sales plans for your assigned territory Execute on these plans to predictable and planned results. Effectively communicate the value proposition throughout the sales cycle through demo s, proposals and presentations. Market research; identifying targets, collating data and qualifying leads. Work closely with marketing to plan sales campaigns, events and lead generation activities. Management of sales data in the CRM system (SalesForce) & Gainsight. Keep up to date with developments in the education market and contribute towards the wider team strategy. Attend exhibitions/conferences as required. Manage your pipeline and ensure an accurate and complete forecast. Qualifications 3-5 years of successful SaaS sales or Education market experience is required Bachelors degree/Post Graduate or equivalent experience Fluency in English Proficiency in Tamil is ess

Job Description We are seeking a high-energy, flexible, and detail-oriented education technology professional to join our Customer Onboarding team in India, to engage and inspire new and existing customers throughout the APAC region. As an Onboarding Consultant, you will set up customers for immediate success by helping them navigate change management through customer training and consultation, sharing best practices and facilitating implementation. You will educate our new and existing customer base through the delivery of compelling and interactive training sessions that leave attendees inspired to incorporate our products into their teaching and learning strategies. You will help solve technical problems with empathy and optimism, and identify and mitigate any risks associated with the customer s adoption of our product. You will be responsible for providing in-depth consulting services, using advanced functional knowledge, and product expertise to partner with customers on the implementation of their Turnitin product suite. This role will report to the Manager of Customer Onboarding. Your success will expand Turnitin s global reach - helping institutions to safeguard the academic integrity of all forms of assessment. Responsibilities: Guide customers through a seamless implementation - You will own the onboarding process end-to-end for all assigned customers, including change management, implementation, integrations, training, usage, and adoption. You re an expert at managing multiple projects at once. Your written communication and scheduling skills are exceptional. You will respond to customer queries in a timely manner, with empathy and optimism, while reviewing new customer contracts and ensuring all relevant information is documented. You ll ensure databases are correctly configured for assigned clients and maintain alignment with internal teams and customers to validate objectives and requirements. Educate customers for immediate success - You possess expert presentation skills for both online and in-person software training delivery. You will use your knowledge of education, assessment, and academic integrity to connect with your audience of education professionals, inspiring them to unlock the full potential of our tools. By hosting customized, consultative training sessions, you will bridge knowledge gaps, assess customer knowledge from self-paced learning modules, and facilitate change management to support customer outcomes. Solve technical problems - You will learn our products and integrations quickly and thoroughly, applying your technical knowledge to suggest solutions, propose workarounds, or escalate relevant details to our Support team. You will identify issues before the customer does and implement steps to mitigate risk. You will also identify additional features and training opportunities that enhance customer success and retention. Collect and act on feedback - You will actively seek feedback on your training delivery from customers and peers to identify improvements that can be incorporated into your work as you strive for excellence in all that you do. You will craft and track success plans for all assigned clients, ensuring risks to onboarding and adoption are assessed and mitigated. Understand and act on success metrics - You will help develop and track key success metrics in relation to onboarding, adoption, and retention. Using project scheduling and control tools, you ll monitor project plans and timelines, drive deliverables, and ensure onboarding milestones are met. You will communicate timeline updates to internal and external stakeholders clearly and effectively. Develop outstanding training materials - You are always searching for better ways to do things. You will continually test new ideas, revise existing training materials, and create high-quality resources for new topics. You are meticulous about sticking to brand design guidelines and ensuring training materials align with customer needs. Work as One Team - You can engage and collaborate with ease in all stages of the customer journey. While you ll own the onboarding and implementation stage, you will strategically transition customers to the assigned team during handoffs, setting up other stage-owners (such as Sales, Renewals, Support, and Product) for success. You will guide them to provide what you need to succeed yourself. Qualifications Requirements: Education : Bachelor s degree or equivalent professional experience required; a graduate degree is highly valued. Experience

Job Description As the People Technologies (HRIS) & Digital Experience Manager, youll play a dual role, overseeing both the strategic implementation of HR technologies (HRIS) and deploying digital solutions to streamline processes, improve communication, and increase our employee experience using digital tools and resources in their daily jobs. This includes everything from the applications they use to the devices they work on and the support they receive. Youll be our innovation champion, this role requires a combination of UI/UX (User Interface and User Experience) technical expertise, Design Thinking (Empathize, Define, Ideate, Prototype, and Test), project management skills, and a deep understanding of people processes, platforms, and apps. Key Responsibilities: Oversee the design, implementation, maintenance, and optimization of our people digital workplace tools such as HRIS, platforms, employee portals, intranet sites, websites, mobile apps, and social media channels. To ensure that these tools are accessible, helpful, reliable, and meet employees needs and expectations, in order to enable productivity and foster collaboration. Partner with the People team and other departments to develop and implement web and mobile initiatives that enhance the employee E2E process from Recruitment to Offboarding. Collaborate with cross-functional teams, including People, Communication, IT, and other departments. to identify opportunities for digital innovation, improve visuals and user experience navigation Develop and execute a comprehensive digital experience strategy aligned with business goals and employee needs. Led the planning and execution of change management strategy campaigns, promotions, and initiatives to drive employee experience and promote adoption and self-service culture across the people services. Participate in research and releases, conduct usability testing for web and mobile applications, and adjust designs based on user interaction feedback to ensure a seamless and user-friendly interface. Conduct workshops, sessions, interviews, surveys, and focus groups to gather employee feedback and identify areas for improvement. Develop and implement strategies to improve employee engagement, retention, and satisfaction. Conduct strategic benchmarks, compare offers, evaluate proposals, create business cases, and assist with negotiating and preparing contracts. Develop and implement a comprehensive Knowledge Management strategy to capture, organize, share, and promote Self-service culture across the organization. Manage and maintain knowledge management systems (Employee Portal, shared drives, SharePoint, hyperlinks to platforms, systems, and mobile apps. Work with the organizations subject matter experts (SMEs) to generate and select high-quality knowledge resources. Promote a culture of knowledge sharing and collaboration through workshops, training programs, and other initiatives. Present and defend designs and key milestone deliverables to peers and executive-level stakeholders, effectively communicating design rationale and concepts. Manage multiple projects concurrently, completing them on time and within budget. Track project progress and communicate updates to stakeholders. Ensure compliance with relevant regulations, standards, and policies related to digital content, privacy, and accessibility. Develop and maintain training documentation, guidelines Partner with relevant stakeholders to ensure that company and local policies, rules and guidelines are reflected in pur HRIS and platforms. Provide training and support to employees on the use of digital tools and platforms fostering a culture of collaboration, innovation, and continuous improvement. Coordinate and manage third-party vendors and external contractors to provide, create, support, and monitor multiple transactional people services. Configure and maintain the HRIS system, ensuring its accuracy, efficiency, and security. Develop and maintain system and user documentation and training materials Conduct audits of HR transactions and inquiries to ensure accuracy and compliance with policies and regulations. Analyze user data and adoption metrics, to identify opportunities, present findings and recommendations, propose action plans, contingency plans, new controls, training sessions, etc..) to HR leadership to support decision-making Build and maintain detailed project plans with all the dependencies and dates; owners designate project resources; prepare, monitor, and update budgets; report progress periodically; maintain a traceable record including all relevant stakeholders within the People Team. Analyze projects to improve the development and coordinate with other areas in a team effort to ensure that all problems are identified, documented, and addressed on time. Proven characteristics and competencies for success: One Team Global Mindset Action & Ownership Collaboration & Influencing Customer Centric Working Arrangement: Successful candidates will be required to work from 2:00 PM (IST) until the end of the business day. Qualifications Essential: BA, BS or Bachelors degree in psychology, engineering, systems, or any other related career HR, MBA or Services Delivery Master Degree 8+ years