Job Description Is it your passion to improve the daily lives of our teachers and to enrich the educational journey of our young peopleDo you have a background in education and do you like to share your experience and views with many other teachers and institutionsHave you thought of being a thought leader or commercial evangelistThen come and talk to us! We currently have a role open for a driven enthusiastic personality to share our innovative tools with institutions within Higher Education, Govt & Research segments, along with professional education providers. This exciting opportunity is to work within the South Asia market, home based in Chennai within our South Asia office. This position reports into Senior Manager, Sales (South Asia) Together with your line manager, you will be responsible for defining a successful approach to your assigned segment by developing, and executing on, new business and renewal business growth strategies, creating effective tactics and to create action plans to achieve your objectives. You are a convincing and captivating communicator. You interact with your prospects through online meetings, email, online presentations and face to face at events/meetings where applicable. You are comfortable working independently and you own your territory/segments but you are in addition a strong team player and you work towards shared objectives. Responsibilities: Develop new business/renewal business strategic and tactical sales plans for your assigned territory Execute on these plans to predictable and planned results. Effectively communicate the value proposition throughout the sales cycle through demo s, proposals and presentations. Market research; identifying targets, collating data and qualifying leads. Work closely with marketing to plan sales campaigns, events and lead generation activities. Management of sales data in the CRM system (SalesForce) & Gainsight. Keep up to date with developments in the education market and contribute towards the wider team strategy. Attend exhibitions/conferences as required. Manage your pipeline and ensure an accurate and complete forecast. Qualifications 3-5 years of successful SaaS sales or Education market experience is required Bachelors degree/Post Graduate or equivalent experience Fluency in English Proficiency in Tamil is ess

Job Description We are seeking a high-energy, flexible, and detail-oriented education technology professional to join our Customer Onboarding team in India, to engage and inspire new and existing customers throughout the APAC region. As an Onboarding Consultant, you will set up customers for immediate success by helping them navigate change management through customer training and consultation, sharing best practices and facilitating implementation. You will educate our new and existing customer base through the delivery of compelling and interactive training sessions that leave attendees inspired to incorporate our products into their teaching and learning strategies. You will help solve technical problems with empathy and optimism, and identify and mitigate any risks associated with the customer s adoption of our product. You will be responsible for providing in-depth consulting services, using advanced functional knowledge, and product expertise to partner with customers on the implementation of their Turnitin product suite. This role will report to the Manager of Customer Onboarding. Your success will expand Turnitin s global reach - helping institutions to safeguard the academic integrity of all forms of assessment. Responsibilities: Guide customers through a seamless implementation - You will own the onboarding process end-to-end for all assigned customers, including change management, implementation, integrations, training, usage, and adoption. You re an expert at managing multiple projects at once. Your written communication and scheduling skills are exceptional. You will respond to customer queries in a timely manner, with empathy and optimism, while reviewing new customer contracts and ensuring all relevant information is documented. You ll ensure databases are correctly configured for assigned clients and maintain alignment with internal teams and customers to validate objectives and requirements. Educate customers for immediate success - You possess expert presentation skills for both online and in-person software training delivery. You will use your knowledge of education, assessment, and academic integrity to connect with your audience of education professionals, inspiring them to unlock the full potential of our tools. By hosting customized, consultative training sessions, you will bridge knowledge gaps, assess customer knowledge from self-paced learning modules, and facilitate change management to support customer outcomes. Solve technical problems - You will learn our products and integrations quickly and thoroughly, applying your technical knowledge to suggest solutions, propose workarounds, or escalate relevant details to our Support team. You will identify issues before the customer does and implement steps to mitigate risk. You will also identify additional features and training opportunities that enhance customer success and retention. Collect and act on feedback - You will actively seek feedback on your training delivery from customers and peers to identify improvements that can be incorporated into your work as you strive for excellence in all that you do. You will craft and track success plans for all assigned clients, ensuring risks to onboarding and adoption are assessed and mitigated. Understand and act on success metrics - You will help develop and track key success metrics in relation to onboarding, adoption, and retention. Using project scheduling and control tools, you ll monitor project plans and timelines, drive deliverables, and ensure onboarding milestones are met. You will communicate timeline updates to internal and external stakeholders clearly and effectively. Develop outstanding training materials - You are always searching for better ways to do things. You will continually test new ideas, revise existing training materials, and create high-quality resources for new topics. You are meticulous about sticking to brand design guidelines and ensuring training materials align with customer needs. Work as One Team - You can engage and collaborate with ease in all stages of the customer journey. While you ll own the onboarding and implementation stage, you will strategically transition customers to the assigned team during handoffs, setting up other stage-owners (such as Sales, Renewals, Support, and Product) for success. You will guide them to provide what you need to succeed yourself. Qualifications Requirements: Education : Bachelor s degree or equivalent professional experience required; a graduate degree is highly valued. Experience