Job Summary: You will execute integral quality audit processes including verification & control on suppliers materials such as proprietary parts and manufacturing processes to bring in high quality standards and conformance to safety norms. You will further resolve issues in mass production to ensure defect free supply Key Deliverables of the Job: Ensuring timely process approval for New Supplier / New Part / New Project and monitoring PPM targets for electrical and electronic components. Conducting regular audits inside the plant with clear insight to all stake holders for Continuous Improvement Trouble shooting in case of Field Complaints / rejects at plant (PVPL and P&C / PVN Global Sourcing). Facilitating the Supplier Team and Incoming Quality team to reduce PPM levels (rejects and Disturbance) Assisting in activities to give appropriate Process Approval for New Projects before SOP Conducting CF1 / D audit and closure of findings ( SC / CC Characteristics ) Ensuring Timely API audits and closure of findings Checking and imbibing cost optimization ways during Process Approval for any project Sharing information and timely updates to various internal and external stake holders along with necessary support for related activities to ensure timely implementations of different projects Strong observation skills to assess the processes or elements leading to the accomplishment of results and suggest ways to improve quality and efficiency Should possess strong technical knowledge to provide sound and insightful recommendations in area of expertise to stakeholders and team members Ability to achieve results against an internal and external standard of excellence, showing a passion for improving the delivery of services with a commitment to continuous improvement Must have good interpersonal skills with ability to design and implement strategies effectively to influence team members and stakeholders toward the accomplishment of set targets goals Should possess the requisite skills and potential to perform job in a manner that minimizes hazard to oneself, others and the work environment and promotes safety environment. Must be open to learn and quest for continuously building knowledge and keeping abreast with the technical and procedural aspects of the job Acceptance Rate of In-Process Products Acceptance Rate of Finished Goods Percentage of Defective Units Produced First Pass Yield PPM achievement as per Target Number of Process improvements and cost cutting ideas (suggestions/initiatives) Adherence to health and safety best practices and optimum employee training Qualification, Technical Skills and Work Experience BE/ME BE/ ME– Electrical /Electronics/ E&TC/ Instrumentation/ EE with 5-10 Years of Experience in SQA for automotive or manufacturing processes including 2W, 3W and 4W or Auto Ancillary. Process Knowledge – Electrical components, Various Manufacturing Process / EOL testing / PDI / Traceability / CMVR compliance requirement Electrical Parts / Electronic Automobile Electrical Circuits, Electrical / Electronic Component Manufacturing, CMVR Requirement and compliance FTG – Fixture, Tooling, Gage Design ( concepts )Mistake Proofing PFC, FMEA, MSA, SPC, Control Plan / Process Sheet Knowledge of Manufacturing practices of 2W/3W/4W Computer Literate ( Excel, Doc, Outlook) TQM – Quality Management Pillar, TPM SAP / ERP Environment Black Belt IATF TS 16949 Analytical Approach – 8D, why why analysis Trained System Auditor – ANFIA Green Belt
Role & responsibilities In this role you will perform product and process audit of machining process engine testing & engine assembly resolve & sustain internal & external customer complaints. Disposal of customer returned material & updation in SAP on a timely basis Ensuring the product & process audit of engine assembly & machining processes is conducted as per schedule Performing engine testing as per plan Resolving internal customer complaints PPM through analysis, corrective actions on a timely basis to ensure customer satisfaction New development parts / processes implementations as per plan Implementing manufacturing excellence initiatives related to product quality, cost, delivery; manufacturing efficiency and operational excellence to exceed customer expectations. Collaborating with internal and external stake holders, provide support for related activities to ensure timely implementation of different projects by proactively extending necessary information and support Preferred candidate profile
Job Summary: You will execute integral quality audit processes including verification & control on suppliers materials such as proprietary parts and manufacturing processes to bring in high quality standards and conformance to safety norms. You will further resolve issues in mass production to ensure defect free supply Key Deliverables of the Job: Ensuring timely process approval for New Supplier / New Part / New Project and monitoring PPM targets for electrical and electronic components. Conducting regular audits inside the plant with clear insight to all stake holders for Continuous Improvement Trouble shooting in case of Field Complaints / rejects at plant (PVPL and P&C / PVN Global Sourcing). Facilitating the Supplier Team and Incoming Quality team to reduce PPM levels (rejects and Disturbance) Assisting in activities to give appropriate Process Approval for New Projects before SOP Conducting CF1 / D audit and closure of findings ( SC / CC Characteristics ) Ensuring Timely API audits and closure of findings Checking and imbibing cost optimization ways during Process Approval for any project Sharing information and timely updates to various internal and external stake holders along with necessary support for related activities to ensure timely implementations of different projects Strong observation skills to assess the processes or elements leading to the accomplishment of results and suggest ways to improve quality and efficiency Should possess strong technical knowledge to provide sound and insightful recommendations in area of expertise to stakeholders and team members Ability to achieve results against an internal and external standard of excellence, showing a passion for improving the delivery of services with a commitment to continuous improvement Must have good interpersonal skills with ability to design and implement strategies effectively to influence team members and stakeholders toward the accomplishment of set targets goals Should possess the requisite skills and potential to perform job in a manner that minimizes hazard to oneself, others and the work environment and promotes safety environment. Must be open to learn and quest for continuously building knowledge and keeping abreast with the technical and procedural aspects of the job Acceptance Rate of In-Process Products Acceptance Rate of Finished Goods Percentage of Defective Units Produced First Pass Yield PPM achievement as per Target Number of Process improvements and cost cutting ideas (suggestions/initiatives) Adherence to health and safety best practices and optimum employee training Qualification, Technical Skills and Work Experience BE/ME BE/ ME– Electrical /Electronics/ E&TC/ Instrumentation/ EE with 5-10 Years of Experience in SQA for automotive or manufacturing processes including 2W, 3W and 4W or Auto Ancillary. Process Knowledge – Electrical components, Various Manufacturing Process / EOL testing / PDI / Traceability / CMVR compliance requirement Electrical Parts / Electronic Automobile Electrical Circuits, Electrical / Electronic Component Manufacturing, CMVR Requirement and compliance FTG – Fixture, Tooling, Gage Design ( concepts )Mistake Proofing PFC, FMEA, MSA, SPC, Control Plan / Process Sheet Knowledge of Manufacturing practices of 2W/3W/4W Computer Literate ( Excel, Doc, Outlook) TQM – Quality Management Pillar, TPM SAP / ERP Environment Black Belt IATF TS 16949 Analytical Approach – 8D, why why analysis Trained System Auditor – ANFIA Green Belt
Job Summary of CAE And Powertrain Integration You will work towards performing complex design analysis using CAE to support engineering design function, understand customer requirements and expectation for new product design and suggest alternate improved design to resolve any challenges and will drive and lead the team towards accurate and efficient design and integration of systems including Engine cooling system, Engine mounting system, Exhaust integration, Fuel system and its auxiliaries and Air intake system CAE And Powertrain Integration Manager Key Deliverables Leading the virtual analyses team to meet performance targets at component, sub assembly and vehicle level Leading and support teams by providing technical support for durability, linear and non-linear analysis. Interacting with various design and testing teams for understating requirements and providing proactive feedback which supports CAE driven vehicle development. Developing performance attribute targets from components to full vehicle level and participate in benchmarking activities supporting target setting. Ensuring the CAE tasks are conducted as per approved product development time line and support in meeting performance target (weight and other attributes) by best use of optimization technique. Understanding customers basic requirements and expectations for new product design and perform complex design analysis using CAE. Participating in design review meetings to provide appropriate recommendations and timely design guidance to support the team in meeting customer requirements. Providing engineering solutions for complex problems by developing quick alternative improved designs. Maintaining records of all activities and results in CAE project database. Ensuring that all work carried out is in compliance with company design, safety, quality, environmental compliance and procedural standards Formulating the loading conditions and validation acceptance criteria for sub-systems, systems and vehicle levels Continuously improving the quality of virtual validation in comparison and physical validation Creating a roadmap for the complete vehicle virtual validation Defining the Design Validation Plan (DVP) and acceptance criteria for the systems at component and vehicle level Coordinating with internal stake holders for building the prototypes, testing, homologation and other related activities Working continuously on value engineering proposals for the systems and their components to achieve the cost target Performing activities to ensure the design quality and BOM quality and aid in the product life cycle management for the designated systems Directing the team to design and integrate Engine cooling system including selection of cooling system and integration on the vehicles for Petrol, Diesel, CNG and LPG vehicles and to ensure the cooling performance of overall powertrain as per the acceptance criteria Guiding the team to carry out activities related to Engine mounting system including designing the engine suspension system to meet the vehicle level noise and vibration level requirements along with life target for Petrol, Diesel, CNG and LPG powered vehicles. Executing activities to carry out 6 DOF analysis independently Carrying out the Exhaust integration on the vehicle while considering the NVH, performance, cost and life requirements Ability to establish a systematic course of action for self or others to ensure successful project completion including determining priorities and allocating time and resources effectively. Ability to achieve results against an internal and external standard of excellence, showing a passion for improving the delivery of services with a commitment to continuous improvement. Ability to supervise a complex task by breaking it down into manageable parts in a systematic way, work logically to resolve problems and further identifies causes and anticipate implications Anticipating potential obstacles and develops contingency plans to overcome them. Ability to improve the immediate performance of others and facilitate their skill development by providing behaviorally specific performance feedback Generates novel and valuable ideas and uses these ideas to develop new or improved processes, methods, systems, products or services. Possess strong technical knowledge to provide sound and insightful recommendations in area of expertise Focuses ones efforts on discovering and meeting internal and external customers’ needs in a manner that provides satisfaction for the customer within the resources available Accuracy in Virtual analysis of full vehicle component. Developing designs to meet customer requirements and market trends Comprehensive and robust design solution for complex problems Qualification and Work Experience M.E /M- Tech or B.E /B –Tech (Automobile/ Mechanical) Desired Qualification Work Experience of 10 years of experience in the industry Preferred Industry Experience Automobile and Auto Ancillary companies. Experience in automotive modelling and CAE for Automotive. Preferred Technical Skills and Certification Hands on experience on Hyper Mesh, OptiStruct, MSC Nastran, Fatigue Analysis. CAD Software knowledge, FEMFAT Software, OptiStruct Optimization, Manufacturing processes. Knowledge of Automobile Mechanics, Material Science, FEA, Engineering Mechanics.
Your Job Role Summary You will be responsible for spearheading and leading the team to perform timely and precise accounting operations for the company in line with accounting principles and standards to present true & fair financial results, including establishing and maintaining the organization's accounting principles, practices, and procedures. You will also be responsible for Credit Management & Controls and Sales Order Management, ensuring receivables are within the predefined limits and timely support to various businesses. Your role with entail driving controls and efforts to maintain financial discipline, safeguard assets and manage risks. Your key deliverables will be Overseeing and monitoring the daily activities of the accounting department to ensure that the month-end and year-end reports are completed accurately and on time. Developing strong business processes and accounting policies to maintain and strengthen internal controls. Monitoring, reviewing and identifying opportunities for process improvement, to ensure its alignment with GAAP and to ensure internal financial control (IFC) as required under law. Tracking functional performance to ensure the financial reporting frameworks are in alignment with prevailing regulations and legislation. Reviewing the journals entered by the teams for Account Payable, Account Receivable, General ledger, Credit Control and Sales Order management across all regions. Carrying out the capitalization of assets in plants in a timely manner and accurately performing accounting for depreciation. Ensure that the physical verification of assets takes place at a pre-defined interval at all plants and physical verification results are properly reflected in books. Preparing and publishing timely & accurate financial statements including income statements, balance sheets, and cash flow statements. Monitoring Revenue Account Reconciliations and ensuring its timely updating in the system. Designing and applying checks and controls to ensure correct accounting of relevant taxes and statutory dues are performed. Leading the statutory audit including updating of financial statements, updating and reviewing data required for notes to account disclosures and query resolution. Coordinating with IT teams to implement changes and process improvements. Providing advice on financial accounting issues to team and review their performance. Responsible for commercial credit management and control by advising on the guidelines for granting Company credit thus ensuring the proper management of credit policies, in compliance with the envisaged rules and procedures. Responsible for Risk Assessment and ensuring that the team is adhering to defined credit policies and processes. Guiding the team for approval of payment conditions, requests for extensions, guarantees and payment instruments on sales team proposal. Leading the team for debt recovery plans in consultation with sales team, collections and management of trade-offs and factoring management. Responsible for Sales Order Management and Active Invoicing leading the team for managing invoicing, credit and debit notes, to all domestic and foreign customers with the exclusion of material picking, packing, preparation of shipping documents, goods exit and loading of means of transport, which remain under the responsibility of Materials Management. Leading and guiding the team for management of revenues and related economic accrual for financial reporting purposes and cut-off for monthly active billing. Channeling of receivables other than trade receivables (miscellaneous receivables, fixed assets, financial receivables, etc.).
Your Job Role Summary You will be responsible for strategizing and guiding the Head of Sales/Business and other senior stakeholders in selecting and evaluating various solutions that impact the financial drivers and enablers and controlling the business performance to achieve the targeted results. Your key deliverables will be Coordinate the Sales forecast (Volume, value, investment etc.) to ensure alignment with the monthly business planning and yearly targets. Perform financial reporting, financial analysis, trend analysis, forecasting and budgeting of investment, financial controls, P&L analysis, investment analysis & ROI maximization, Finished Goods inventory analysis on monthly/quarterly and annual basis. Perform monthly variance analysis and GAP analysis vis--vis the annual budget including visual presentation through graphs, charts as well as root cause analysis. Meet critical business and corporate deadlines such as the monthly closing, reconciliation and reporting. Performing financial evaluations, business simulations and supporting calculations of main KPIs. Co-ordination, control and follow-up of price changes. Monitoring of Sales Force Budget (including salaries) and advising the sales team of business on annual resource planning and variance tracking. Encouraging business teams for taking right financial decisions while performing the business. Constant communication with the Sales Managers, Business controller and the other key stakeholders about business performance and improvement measures to be taken. Working closely with the dealers and providing support in Financial Analysis and managing their P&L, Cash Flow and Balance reports for dealers Supporting in smooth operations of related functions (Credit Control) & ensuring adherence of the company credit policies and aligning the same with market dynamics. Implementing best practices and processes of the industry. Key Success Factors Effectiveness and accuracy in trend analysis, gap analysis and forecasting. Adoption of Effective assessment criteria to evaluate business options. Establishing controls and guidelines for S&M team. 100% Compliance to statutory guidelines and regulations.
Your Job Role Summary You will be responsible for ensuring the financial transactions of the business have been accounted appropriately and reflect accurately in the company's accounting process. Your key deliverables will be Preparing and updating data for the month-end, quarter-end and year-end closing within defined timelines and accuracy in creation of financial statements with strict adherence to statutory compliances and the internal policies. Creating and reviewing quarterly balance sheet and P & L fluctuation analysis and presenting the results. Timely consolidation and reconciliation of accounts including balance sheet and foreign currency accounting. Interfacing with stakeholders in different departments, including engineering, sales operations, IT and legal for inputs and data. Monitoring and tracking inputs of TDS Compilation to reflect in transactions and ledger and prepare the relevant reports. Facilitating the audit with proper closure including preparation of audit schedules, assisting the auditors with required data and statements and response to queries raised. Assisting with Banking related issues and help resolve payment issues. Monitoring, review and control of operations in line with the organizations policies and procedures and strict adherence to internal controls and best practices defined. Updates and maintains Standard Operating Procedures and ensures that policies and procedures are being adhered to, with view to comply with ICFR. Supporting the timely, preparation, filing and payment of the European federal and state / local income tax provisions and VAT returns working with corporate tax team and local tax advisers as may be required. Maintaining the Fixed Asset depreciation system for income and tax purposes. Periodic review of vendor listings for non-active accounts or blocks with real time updating of record. Implementing or enhancing processes to further streamline to enable more accurate and timely reporting. Participating in design / configuration and rolling out of new initiates for bringing productivity and efficiency in the process.
Your Job Role Summary You will be responsible for strategizing and guiding the Head of Sales/Business and other senior stakeholders in selecting and evaluating various solutions that impact the financial drivers and enablers and controlling the business performance to achieve the targeted results. Your key deliverables will be Coordinate the Sales forecast (Volume, value, investment etc.) to ensure alignment with the monthly business planning and yearly targets. Perform financial reporting, financial analysis, trend analysis, forecasting and budgeting of investment, financial controls, P&L analysis, investment analysis & ROI maximization, Finished Goods inventory analysis on monthly/quarterly and annual basis. Perform monthly variance analysis and GAP analysis vis--vis the annual budget including visual presentation through graphs, charts as well as root cause analysis. Meet critical business and corporate deadlines such as the monthly closing, reconciliation and reporting. Performing financial evaluations, business simulations and supporting calculations of main KPIs. Co-ordination, control and follow-up of price changes. Monitoring of Sales Force Budget (including salaries) and advising the sales team of business on annual resource planning and variance tracking. Encouraging business teams for taking right financial decisions while performing the business. Constant communication with the Sales Managers, Business controller and the other key stakeholders about business performance and improvement measures to be taken. Working closely with the dealers and providing support in Financial Analysis and managing their P&L, Cash Flow and Balance reports for dealers Supporting in smooth operations of related functions (Credit Control) & ensuring adherence of the company credit policies and aligning the same with market dynamics. Implementing best practices and processes of the industry. Key Success Factors Effectiveness and accuracy in trend analysis, gap analysis and forecasting. Adoption of Effective assessment criteria to evaluate business options. Establishing controls and guidelines for S&M team. 100% Compliance to statutory guidelines and regulations.
Your Job Role Summary You will be responsible to lead and guide your team towards conducting critical assessments of all budgets and cost of projects, collaborate with senior stakeholders to develop action plan to minimize waste through the adoption of benchmark practices to maximizing profitability. Implementation of new ideas for cost rationalization and benchmarking it with the industry . Your key deliverables will be Identifying and establishing comprehensive budget with controls designed to mitigate risk, enhance the accuracy of financial reporting, cost estimates and revenue. Performing operational Control on factory efficiency, inventory control and production accounting system. Providing critical assessment on all budgets and cost projections. Monitoring and review operations with focus on improving the factory efficiency and cost reduction. Planning and driving clear cost-saving programs with timelines and assessment goals in collaboration with internal teams and strategies to minimize waste. Keeping track of the market trends that could impact resource costs and monitor new vendors and possible cost-cutting partnerships. Demonstrating and applying comprehensive understanding of the interdependency of cost drivers. Maximizing efficiency at all levels without compromising quality. Strengthening the controls on Inventory Material master controls, stock count, Physical verification at all warehouse / Depot. Driving Working Capital improvements (Inventory optimization, lead time reductions etc.). Setting up operational rhythms with cross functional teams at sites & collaborate with function head for presenting the performance data. Focusing on monitoring & controlling factory cost and presenting under over recovery. Suggesting actions plans to reduce reclamation of overheads. Monitoring of commodity prices along with purchase team and forecasting the impact on material cost. Ensuring revenue recognition in accordance with internal control and defined guidelines. Conducting Monthly reviews with site team on operational performance, KPIs, dashboards, tax compliance, Actuals Vs Budgets monitoring. Reviewing the Monthly Closing and its reporting with explanation of variance with Budgets / Forecasts. Overseeing the teams efforts to ensure proper accounting and closure of production orders, depreciation allocation, general services allocation and all accounting transactions. Suggesting and implementing initiatives to improve Piaggio production accounting system including consumption accounting, Work order closure in SAP and maximizing automation in manufacturing units. Preferred Technical Skills and Certification Strong experience in large factories & SAP knowledge. Strong analytical skills and business acumen. Strong analytical, research and finance modelling skills. In -depth understanding of the market and the business. Good understanding of the impact of productivity on the profitability. Key Success Factors Accuracy in preparation of the budgets. Effective Industrial controls and guidelines. Implementation of initiatives to minimize costs and maximize profits. 100% Compliance to statutory guidelines and regulations.
Your Job Role Summary You will be responsible for managing all activities related to Direct and Indirect taxes, including Income Tax, Sales Tax, Excise Duty and GST. You will be responsible for end to end compliance of all aspects relating to these taxes, including day to day compliance, preparation and filing of periodic returns in time, handling tax assessments and resultant tax litigations. You will work closely with the accounting teams to ensure compliances. You will also help the leadership team in identifying opportunities and risks relating to tax domain . Your key deliverables will be Liaising with the Tax regulators and consultants for any changes in tax concepts and regulations impacting company business. Analyzing & reconciling trade / transaction feed between accounting system and tax system to ensure accurate gain / loss reporting in tax packs / reports. Overseeing the tax preparation activities along with tax reporting and transactions and ensuring that they are carried out as per defined timelines with conformation to the government regulations. Steering the efforts of the team to ensure that the annual and on-demand tax reports are created regularly and reported to the senior management to facilitate business decisions. Generating periodic tax estimates to aid in cash flow analysis and budgeting. Liaising with operations management on tax issues and accounting management with tax accounting issues. Assisting members with tax research and planning issues with proper guidance and closure. Continually monitors and keeps abreast of all relevant tax rate changes and its implications in business. Regular communication with stakeholders regarding compliance matters and sharing of updates. Analyzing, consolidating of data, vetting transaction and related forms to prepare complete and accurate VAT / GST Audit Assessment and related documentation. Monitoring periodically the VAT assessment to ensure adherence to the regulations and pass successfully through Income Tax Scrutiny and checks. Monitoring and tracking periodic Tax return filling. Assisting and providing inputs during the external audit of accounts. Handling & maintaining documentation in the SAP system and physical records of various assessments of GST across functions. Build knowledge and keep abreast of the continuous changes in the tax rules and statutory compliance regulations. Coordinating and enforcing with the various departments for compliance related work. Conducting verification of documents and transactions before uploading the data to ensure accuracy and compliance to accounting guidelines. Ensuring data security / compliance to code of conduct within team. Providing training and support to team members on the SAP system and resolve queries. Co-ordinating and enforcing with the various departments for compliance related work. Reinforcing a strong commercial process / procedure for better tax compliance.
Your Job Role Summary You will be responsible for ensuring the financial transactions of the business have been accounted appropriately and reflect accurately in the company's accounting process. Your key deliverables will be Preparing and updating data for the month-end, quarter-end and year-end closing within defined timelines and accuracy in creation of financial statements with strict adherence to statutory compliances and the internal policies. Creating and reviewing quarterly balance sheet and P & L fluctuation analysis and presenting the results. Timely consolidation and reconciliation of accounts including balance sheet and foreign currency accounting. Interfacing with stakeholders in different departments, including engineering, sales operations, IT and legal for inputs and data. Monitoring and tracking inputs of TDS Compilation to reflect in transactions and ledger and prepare the relevant reports. Facilitating the audit with proper closure including preparation of audit schedules, assisting the auditors with required data and statements and response to queries raised. Assisting with Banking related issues and help resolve payment issues. Monitoring, review and control of operations in line with the organizations policies and procedures and strict adherence to internal controls and best practices defined. Updates and maintains Standard Operating Procedures and ensures that policies and procedures are being adhered to, with view to comply with ICFR. Supporting the timely, preparation, filing and payment of the European federal and state / local income tax provisions and VAT returns working with corporate tax team and local tax advisers as may be required. Maintaining the Fixed Asset depreciation system for income and tax purposes. Periodic review of vendor listings for non-active accounts or blocks with real time updating of record. Implementing or enhancing processes to further streamline to enable more accurate and timely reporting. Participating in design / configuration and rolling out of new initiates for bringing productivity and efficiency in the process.
Job Role Summary In the role you will require to carry out maintenance activities for the electrical systems, equipment, and machinery by performing scheduled maintenance & give prompt response to breakdown to resolve the issue as quickly as possible and thereby ensure production targets are met seamlessly on time and in conformance with quality Job Responsibilities, Competencies and Success factor We are hiring an Electrical & Utility Maintenance Engineer with expertise in PLC programming, HMI development, and troubleshooting . The role includes: Conducting 100% preventive, productive & corrective maintenance as per schedule Performing daily/weekly equipment checks to ensure smooth operations Troubleshooting breakdowns using RCA and implementing preventive actions Maintaining breakdown data and preparing MIS reports for analysis Managing spare parts and consumables for maintenance activities Ensuring electrical safety and compliance during operations and new projects Overseeing utility systems (compressors, chillers, HVAC, DG sets, etc.) for smooth functioning Supporting energy cost optimization and utility efficiency improvements Driving process improvement and cost reduction initiatives Collaborating with internal/external teams for timely project execution Strong knowledge of engineering concepts, production standards, and efficiency tools Excellent communication, problem-solving, and team collaboration skills Commitment to safety, continuous learning, and proactive planning Desired Qualification Exposure of PLC ,Electronics , Robotics, Plant Machinery maintenance as well as Utility Hands on experience of FANUC/ABB/YASKAWA Robot programming Variance analysis and problem solving. TPM, 5S, ISO TS16949, ISO14001 and OHSAS18001 systems SAP, ERP, SCADA & knowledge of Safety systems ,
Key Success Factors WHO WE ARE AND OUR GOALS : We are one of the key market leaders in AUTOMOBILE manufacturing and its Sales across the Indian and International markets. We offer a creative and progressive culture with all the exciting challenges and rewards of working for a dynamic, international company. You will be working as Service Engineer in our 2-Wheeler Sales & Marketing Department. This department works ardently towards achieving profit and revenue targets set by the organization and aims to significantly enhance the market share of the products . WHAT YOU WILL ACHIEVE IN THE ROLE : You will work towards providing post-sales technical and specialist services to the customers and dealers guaranteeing quality and effectiveness of the service and support. The main aim is to create better reach to the customers through effective customer complaint redressal, provide product feedback from field to Head / Zonal office and manage the profitable channel network for warranty and claim settlement. WHAT YOU WILL BE DOING: Providing postsales technical support to customers and dealers to achieve the service and customer satisfaction objectives. Analyzing customer and dealer satisfaction data for identifying customers and authorized dealers expectations in terms of service and support. Supervising and supporting dealers secondary network, expanding the dealers secondary network as per the agreed plan and ensuring the CDMS implementation at all dealerships and secondary network. Conducting routine maintenance work like replacing fluids, lubricating parts etc. for increasing vehicle functionality and longevity. Inspecting vehicle parts and analyzing customer complaint registration to diagnose issues accurately. Making plan actions for improvement of the vehicle through repair, maintenance and upgradation. Providing post service feedback through Customer Relationship Executive at dealerships and schedule future maintenance sessions. Ensuring With Warranty, Extended Warranty and Post warranty vehicle reporting as per plan. Studying spares consumption pattern and generating spares and lubes order as per agreed plan. WHAT YOU WILL BRING TO THE TEAM : Essential Qualification : Bachelor's Degree in Automobile / Mechanical Engineering. Desired Qualification : Masters Qualification. Preferred Technical Skills and Certification : Experience in the automobile sector, especially in the 2W category. Knowledge of mechanical, electrical and electronic components of vehicles, vehicle diagnostic systems and methods. Knowledge and experience to handle various tools (e.g. pliers) and heavy equipment. Observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc. Experience in repairs of diesel and petrol vehicles. Preferred Industry Experience : Automobile engineering like Commercial Vehicles, Passenger Vehicles, Three-Wheeler, Two-Wheeler Tractor Industry or related fields. PROFICIENCIES THAT WILL GIVE EDGE : Demonstrates good analytical and technical problem-solving skills for handling technical issues effectively. Demonstrates good eye-hand coordination, manual dexterity and attention to details to be able to inspect vehicles properly. Should possess excellent interpersonal and communication skills both verbal and written for better coordination with customers and team members. Ability to identify obstacles to designing value-added solutions and finds creative ways to overcome them. Ability to identify viable alternatives for meeting customers needs cost-effectively and efficiently. Ability to design solutions to address customers key priorities and adapts solutions, as needed, to changing customer and market demands. WHAT WILL GUIDE YOU TO THE GOALS (Key Success Factors ) Enhanced customer satisfaction through effective complaint redressal. Expanded dealer network with CDMS implemented. Accurate analysis of technical faults and immediate trouble shooting.