Pharmacy Operation Manager

Job Title: Manager – Pharmacy Operations

Job Summary:
We are looking for an experienced Pharmacy Operations professional to oversee the day-to-day functioning of hospital pharmacy operations, ensuring smooth dispensing, inventory control, regulatory compliance, and timely availability of medicines and pharmacy products.

Key Responsibilities

• Manage day-to-day operations of hospital pharmacy / inpatient and outpatient pharmacy.
• Ensure timely and accurate dispensing of medicines as per prescriptions.
• Monitor pharmacy inventory, stock levels, expiry, near-expiry and slow-moving items.
• Coordinate with doctors, nurses, purchase and stores teams for medicine requirements.
• Ensure proper storage of medicines as per required temperature and safety standards.
• Monitor stock movement, consumption, returns and wastage.
• Ensure compliance with Drug & Cosmetic Act, Pharmacy Act, NABH and other applicable regulatory requirements.
• Maintain pharmacy records, registers, licences and statutory documentation.
• Supervise pharmacy staff and ensure proper duty allocation and shift management.
• Monitor billing, pricing, discounts, credit notes and pharmacy-related transactions.
• Conduct periodic physical stock verification and reconcile discrepancies.
• Implement processes to reduce stock-outs, expiry losses and inventory variance.
• Handle customer/patient queries and resolve pharmacy-related operational issues.
• Coordinate with vendors and the purchase team for uninterrupted medicine availability.
• Prepare and review pharmacy MIS reports, consumption reports and inventory reports.
• Train pharmacy staff on SOPs, medication safety and operational procedures.
• Support internal and external audits and ensure timely closure of observations.

Qualification - B.Pharm / M.Pharm / D.Pharm from a recognized institution.

Experience - 8+yrs of experience

Work Location: In person

Benefits:

• Flexible schedule
• Provident Fund

Experience:

• Hospital Pharmacy: 8 years (Preferred)

License/Certification:

• Pharmacy License (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person