Company Description Petrostax, headquartered in Dubai, UAE, is an international supplier of oil and gas products with a presence in India and Sultanate of Oman. Dedicated to meeting client expectations, Petrostax emphasizes high-quality supply and professional execution of oil and gas-related products, contributing to client growth. Serving diverse industries such as Oil & Gas, Marine, Petrochemical, and others, Petrostax operates under clear business principles, mission, vision, and values ensuring compliance and transparency. Role Description Customer Quotations: Prepare and deliver accurate and timely price quotations based on customer specifications, ensuring all technical and commercial requirements are considered. Inquiry Management: Respond to customer inquiries regarding product specifications, pricing, availability, and other sales-related matters in a professional and timely manner. Order Processing: Manage the entire order lifecycle from receipt to fulfillment, ensuring all documentation is accurate and in compliance with internal and customer requirements. Delivery Updates: Provide regular updates to customers on the status of their orders, ensuring on-time delivery and addressing any potential delays proactively. Technical Support: Collaborate with the engineering and production teams to understand product features, specifications, and capabilities to effectively communicate and suggest solutions to customers. Customer Relationship Management: Build and maintain strong relationships with customers through regular communication and follow-ups to ensure satisfaction and repeat business. Market Feedback: Gather customer feedback regarding product quality, pricing, and service, and report insights to the management and product development teams. Sales Reporting: Maintain records of customer interactions, orders, and inquiries in the company’s CRM system, and provide periodic sales reports to management. Collaboration: Work closely with the production, logistics, and finance teams to ensure smooth coordination of order fulfilment and financial transactions. Payment Collection and Follow-Up: Ensure timely collection of payments from customers as per the agreed terms. Monitor outstanding invoices and follow up with customers on overdue accounts to ensure prompt payments. Coordination with Finance Team: Collaborate with the finance team to resolve any payment discrepancies or issues and provide necessary documentation for invoicing. Qualifications Bachelor’s degree in Mechanical, Chemical, Electrical or Instrumentation Engineering or a related field. 2 – 5 + years of experience in a sale of oil and gas products preferred. Deep knowledge in quoting tenders. Understanding of valves, pipes, fittings, Gaskets, Fasteners, Pumps and other industrial, Engineering products. Excellent verbal and written communication skills. Ability to interpret technical drawings and customer specifications. Proficiency in CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint). Strong organizational skills and attention to detail. Ability to manage multiple tasks and deadlines in a fast-paced environment Personal Attributes: Customer-focused with a problem-solving mindset. Strong work ethic, disciplined and team player. Ability to work independently and manage time effectively. If you are eligible kindly share your resume to hr@petrostax.com!