Open Positions are 1) WordPress Developer 2) Shopify Developer 3) Python Developer 4) AI/ML Developer 5) MERN Developer Skills - Strong knowledge of Python and Django framework. Experience with relational databases (MySQL, PostgreSQL, etc.). Familiarity with HTML, CSS, JavaScript (basic understanding). Experience in deploying and maintaining AI/ML solutions in production. Familiarity with DevOps and MLOps practices for CI/CD in machine learning. Certifications in AI/ML or related technologies. Salary - Upto 10 LPA (Negotiable) Requirement : Minimum 2 Years of relevant experience. Location : Kolkata Work Mode : Hybrid (Maximum From Home) 5 working Days Rotational Shift
Work Mode - Hybrid (Maximum From Home) Location - Kolkata Key Responsibilities Client Relationship Management: Serve as the main point of contact for assigned clients, building and maintaining strong, long-term relationships. Understand client requirements and expectations, ensuring services are delivered on time and to specification. Proactively identify opportunities to improve client satisfaction and loyalty. Resolve any client queries or concerns in a timely and professional manner. Operational Support: Coordinate with internal departments (e.g., Sales, Finance, HR) to ensure the seamless execution of client projects or services. Oversee the day-to-day operations related to client accounts, ensuring all processes are followed accurately and efficiently. Monitor project timelines, deliverables, and resources to ensure client expectations are met. Manage and track client-specific operational KPIs, reporting on performance and suggesting improvements. Client Onboarding & Documentation: Assist in the onboarding process for new clients, ensuring all documentation, contracts, and agreements are in place and correctly handled. Maintain comprehensive records of client interactions, transactions, and feedback. Problem Solving & Escalation: Identify potential operational challenges or bottlenecks and work with relevant teams to find quick solutions. Escalate critical issues to senior management when necessary and ensure a prompt resolution. Actively monitor client feedback and escalate unresolved issues to appropriate channels. Process Improvement: Suggest and implement improvements in internal processes and client service protocols to increase efficiency and client satisfaction. Participate in the development and optimization of operational strategies to support client goals and objectives. Experience: 2-4 years of experience in operations or client-facing roles, preferably in a service-oriented or B2B environment. Experience in managing client relationships, handling client inquiries, and providing high-level customer service. Skills & Competencies: Excellent communication skills, both written and verbal, with the ability to communicate effectively with clients and internal teams. Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM software (Salesforce, HubSpot, etc.). Ability to handle multiple client accounts and projects simultaneously. Problem-solving skills with a customer-focused mindset. Personal Attributes: Detail-oriented with a proactive approach to work. Strong interpersonal skills and the ability to work collaboratively in a team environment. Ability to thrive in a fast-paced, dynamic work environment.
Lead Generation (Non Sales) Job Description: We are seeking a dynamic and results-driven Sales and Lead Generation Specialist to join our growing team. In this role, you will be responsible for identifying and generating new sales leads, nurturing client relationships, and contributing to the growth of the business. The ideal candidate is a proactive communicator with a passion for sales, possesses excellent research skills, and thrives in a fast-paced environment. Key Responsibilities: · Lead Generation: · Research and identify potential leads through various sources, including online research, social media platforms, and databases. · Use a variety of tools and methods (LinkedIn, cold calling, email outreach, etc.) to prospect new clients and build a strong pipeline. · Qualify leads based on specific criteria and set up meetings or calls for the sales team. · Maintain and update lead database to ensure accurate and timely information.
Handle accounting, bookkeeping, financial reporting, budgeting, tax compliance, and internal controls. Manage AP/AR, reconciliations, audits, and forecasts. Proficient in QuickBooks/Xero, Excel. 14 yrs experience, detail-oriented, flexible shifts. Health insurance Provident fund Annual bonus
Responsibilities: * Lead international sales strategy * Manage overseas marketing efforts * Expand global customer base * Drive US & UK sales growth * Increase Europe presence through partnerships Health insurance Provident fund Annual bonus