Peetel Solutions specializes in providing innovative communication and technology solutions tailored to enhance business operations and customer engagement.
Kolkata
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Peetel Solutions Pvt. Ltd. is looking for Sales Associate to join our dynamic team and embark on a rewarding career journey. Greeting customers and providing them with product information and assistance. Conducting product demonstrations and providing recommendations to customers. Processing customer orders and ensuring that they are fulfilled in a timely and accurate manner. Following up with customers to ensure that they are satisfied with their purchases and addressing any issues or concerns they may have. Assisting with the merchandising and display of products to ensure a visually appealing and organized store environment. Maintaining accurate records of sales transactions and inventory levels. Collaborating with other sales associates and team members to achieve sales goals and objectives. Providing feedback and suggestions to management on ways to improve the sales process and customer experience. Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with customers.
Kolkata
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Peetel Solutions Pvt. Ltd. is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and exceed sales and customer satisfaction targets. 6. Continuously improve product and service knowledge to provide accurate information to customers. 7. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. 8. Follow all company policies and procedures, including those related to confidentiality and data security. 9. Participate in training and development opportunities to improve skills and knowledge. 10. Adhere to schedules and work efficiently under pressure to meet deadlines.
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