Peak Support is seeking a Bilingual Customer Service Associate (Hindi/English) to join our team in India. We're looking for individuals with: Excellent oral and written communication skills in both English and Hindi. The ability to provide customer support over various platforms (email, chat, phone, etc.). Proven experience in customer service, preferably in the BPO industry. Ability to work in a fast-paced environment. Flexible and willing to be assigned in a voice, non-voice or blended programs. Knowledgeable about Microsoft Office applications with Average MS Excel Skills. Ability to convey information effectively. Must be willing to take part in required initial training. Excellent problem solving skills. Flexibility to work multiple shifts during the weekends or on holiday. Excellent organizational skills and attention to detail. Ability to work with minimal supervision. Some analytical skills. Some technical abilities. Requirements To be successful, you must possess the following: Empathy, listening skills, and a courteous attitude to focus on providing quality customer service. Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment. Excellent oral and written communication skills. Collaborates with peers, supervisors, and management to achieve corporate and client goals. Able to adapt to a changing work environment. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Job Type: Full-time Benefits: Health insurance Work from home Application Question(s): How many years of experience do you have working as a Bilingual Customer Service Representative in a BPO environment? What languages did you support as a Bilingual Customer Service Representative? For our reference, how much is your expected monthly salary? If hired, how soon can you start working with us?
Peak Support is seeking a Bilingual Customer Service Associate (Hindi/English) to join our team in India. We're looking for individuals with: Excellent oral and written communication skills in both English and Hindi. The ability to provide customer support over various platforms (email, chat, phone, etc.). Proven experience in customer service, preferably in the BPO industry. Ability to work in a fast-paced environment. Flexible and willing to be assigned in a voice, non-voice or blended programs. Knowledgeable about Microsoft Office applications with Average MS Excel Skills. Ability to convey information effectively. Must be willing to take part in required initial training. Excellent problem solving skills. Flexibility to work multiple shifts during the weekends or on holiday. Excellent organizational skills and attention to detail. Ability to work with minimal supervision. Some analytical skills. Some technical abilities. Requirements To be successful, you must possess the following: Empathy, listening skills, and a courteous attitude to focus on providing quality customer service. Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment. Excellent oral and written communication skills. Collaborates with peers, supervisors, and management to achieve corporate and client goals. Able to adapt to a changing work environment. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Job Type: Full-time Benefits: Health insurance Work from home Application Question(s): How many years of experience do you have working as a Bilingual Customer Service Representative in a BPO environment? What languages did you support as a Bilingual Customer Service Representative? For our reference, how much is your expected monthly salary? If hired, how soon can you start working with us?
Peak Support is seeking an exceptional graphic designer to join our marketing team. The Graphic Designer/Sr. Graphic Designer will be responsible for elevating the Peak Support brand across both online and printed materials. Responsibilities will include redesigning the website to optimize for engagement and conversions, creating graphics and interactive assets, and ensuring all artwork meets Peak Support's brand standards. Candidates with a fine arts background are strongly encouraged to apply. We want designers who have a deep understanding of visual communication, can develop their own design concepts, and can take Peak Support’s branding and design to the next level. Candidates must have deep knowledge of Adobe Photoshop and Illustrator. Knowledge of Figma (or similar platform) is required. Video editing experience is a plus. However, your portfolio is more important than your resume; please include your portfolio in your application. This is a fully-remote role that can be based anywhere, though countries where we already have operations will be prioritized. About Peak Support At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We do this by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Requirements Exceptional understanding of design and visual communication Highly creative and skilled at problem-solving Fine arts background preferred Experience with design software and graphics editing tools. Excellent understanding of visual elements (layout, type, and fonts) Excellent communication skills Detail orientation, time management, and multitasking Candidates with a background in fine arts encouraged to apply. Please send link to portfolio when submitting application. Job Types: Full-time, Part-time Benefits: Health insurance Work from home Application Question(s): What is your expected salary? Please specify an amount in INR. (required) How many years' experience do you have as a Graphic Designer? (required) Please list down the design and editing tools you have experience using. (required) Please share the link to your portfolio here. (required)
Peak Support is seeking an exceptional graphic designer to join our marketing team. The Graphic Designer/Sr. Graphic Designer will be responsible for elevating the Peak Support brand across both online and printed materials. Responsibilities will include redesigning the website to optimize for engagement and conversions, creating graphics and interactive assets, and ensuring all artwork meets Peak Support's brand standards. Candidates with a fine arts background are strongly encouraged to apply. We want designers who have a deep understanding of visual communication, can develop their own design concepts, and can take Peak Support’s branding and design to the next level. Candidates must have deep knowledge of Adobe Photoshop and Illustrator. Knowledge of Figma (or similar platform) is required. Video editing experience is a plus. However, your portfolio is more important than your resume; please include your portfolio in your application. This is a fully-remote role that can be based anywhere, though countries where we already have operations will be prioritized. About Peak Support At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members. We do this by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating is the highest in the Business Process Outsourcing industry. Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. Requirements Exceptional understanding of design and visual communication Highly creative and skilled at problem-solving Fine arts background preferred Experience with design software and graphics editing tools. Excellent understanding of visual elements (layout, type, and fonts) Excellent communication skills Detail orientation, time management, and multitasking Candidates with a background in fine arts encouraged to apply. Please send link to portfolio when submitting application. Job Types: Full-time, Part-time Benefits: Health insurance Work from home Application Question(s): What is your expected salary? Please specify an amount in INR. (required) How many years' experience do you have as a Graphic Designer? (required) Please list down the design and editing tools you have experience using. (required) Please share the link to your portfolio here. (required)