Patient Relations Officer

1. Your primary duties and responsibility is to give care to the patients and Bystanders which you serve.

2. Providing help to patient’s and bystanders who are in need.

3. Need to know all ICU’s in and out condition.

4. Coordinate with Patient Relations Officers posted for duty in other areas in the hospital.

5. Always maintain a good relation with patient bystanders, doctors and ICU staff.

6. Inform patient’s bystanders concerns to doctors.

7. Manage and make arrangements if any VIP patients come to ICU and to do necessary arrangements.

8. Coordinate and manage organ transplant & donation programmers.

9. Giving counseling to the brain death patient’s bystanders.

10. Working as a mediator between doctors and patients’ bystanders.

11. Responsible for creating patient friendly atmosphere.

12. To improve the image of the hospital.

13. Assessing the socio-economic status of the patient.

Job Type: Full-time

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid time off

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Thiruvalla, Pathanamthitta - 689101, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

Experience:

• total work: 1 year (Preferred)

Shift availability:

• Overnight Shift (Preferred)
• Day Shift (Preferred)
• Night Shift (Preferred)