Company Description Outerworld is a homegrown Indian luxury brand that merges affordable luxury with bold menswear designs for unforgettable occasions. Our collection offers premium quality at accessible prices, blending elegance with a modern edge. We focus on sophisticated, stylish pieces crafted for the modern man who effortlessly stands out. At Outerworld, we believe luxury should be within reach without compromising on style, fit, or quality. Our brand celebrates Indian craftsmanship with a global flair, transforming wardrobes and redefining menswear. Role Description 1. Product Development & Sampling Understand buyer requirements and trends. Coordinate with the design and production teams to develop samples. Send samples to buyers for approval. Make changes based on buyer feedback. 2. Communication with Buyers Maintain regular communication with buyers via emails, video calls, or in-person meetings. Clarify technical details, order specs, and timelines. Share sample approvals, pricing, and shipment updates. 3. Order Management Receive and confirm purchase orders from buyers. Prepare internal order sheets. Monitor order progress to ensure delivery deadlines are met. 4. Sourcing & Procurement Source fabrics, trims, and accessories from suppliers. Negotiate prices and lead times. Approve lab dips, strike-offs, and other material samples. 5. Production Coordination Work closely with production planners to align timelines. Track fabric in-house dates and production status. Resolve production issues or delays proactively. 6. Quality Control Coordinate with the QA team to ensure quality standards. Participate in inline and final inspections. Address buyer feedback on quality issues. 7. Documentation & Logistics Handle documentation like invoices, packing lists, and shipping instructions. Ensure on-time shipment and track delivery. Coordinate with shipping companies or freight forwarders. 8. Costing & Pricing Calculate cost sheets based on fabric, trims, labor, and overhead. Negotiate final prices with buyers and suppliers. Ensure the margin targets are achieved. 9. Market & Trend Analysis Stay updated with fashion trends and competitor offerings. Suggest new styles or collections to the buyer. 10. Team Collaboration Coordinate with designers, production managers, quality teams, and logistics personnel. Maintain a smooth workflow across departments. Qualifications Excellent Communication and Customer Service skills 5 years Experience in Merchandising Marketing knowledge and skills Strong organizational and analytical skills Ability to work effectively in a team environment Creative problem-solving skills Previous experience in fashion or luxury retail is a plus Show more Show less
The role of a Video Editor and Graphic Designer at Outerworld, an Indian luxury brand known for its affordable luxury and bold menswear designed for unforgettable occasions, requires a full-time on-site commitment in Bengaluru. Your responsibilities will include video production, video editing, video color grading, motion graphics creation, and graphic design to contribute to the brand's sophisticated and stylish image. To excel in this role, you should possess skills in Video Production, Video Editing, Video Color Grading, Motion Graphics, and Graphics design. Your experience in creating engaging visual content will be crucial, along with proficiency in video editing software and graphic design tools. The ability to collaborate effectively in a creative team environment, keen attention to detail, and strong creative problem-solving skills are essential for success in this position. While a degree in Multimedia Design, Graphic Design, Film Production, or a related field is a plus, your passion for luxury fashion and your talent in producing visually compelling content will be key factors in your contribution to Outerworld's innovative and dynamic brand image.,
We’re Hiring – Graphic Designer If you have an eye for detail, live for great design, and want to work with a brand redefining Indian luxury — this is for you. Role: Graphic Designer Location: Bangalore (In-office role) Experience: 2–4 years CTC: Based on experience What We’re Looking For ✨ Strong aesthetic sense and deep understanding of luxury visual language ✨ Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools ✨ Experience working across multiple AI design platforms (Midjourney, Runway, etc.) ✨ Knowledge of Blender or other 3D software to create mockups and product visuals ✨ Ability to prepare print-ready files and collaborate with vendors for production ✨ A disciplined, detail-oriented designer with the hunger to push creative boundaries ✨ Must be based in Bangalore About Outerworld Outerworld is a premium menswear brand rooted in Indian craftsmanship and modern elegance. We craft clothing for life’s finest moments — blending timeless design with refined storytelling. We’re looking for a creative mind who can translate that philosophy into powerful visuals across digital and physical formats. 📩 If this sounds like you, send your portfolio to: 👉 niharikav@countventures.in 📍 Location: Bangalore (In-office role only)
About Outerworld Outerworld is a premium menswear label dedicated to refined craftsmanship, fine fabrics, and timeless Indian artistry. We create clothing for life's finest moments blending sophistication, authenticity, and modern minimalism. We're looking for a Social Media Manager who embodies style, storytelling, and relentless creativity someone who can translate the brand's world into compelling visual and digital narratives. Role Overview As our Social Media Manager , you'll be the driving force behind Outerworld's online presence crafting, curating, and growing the brand across social media channels. You'll ideate and execute campaigns, collaborate with stylists and videographers, and bring our vision to life through content that feels as refined as the garments themselves. Key Responsibilities Content Creation & Ideation Conceptualize and execute high-quality social media content aligned with the brand aesthetic. Plan and style shoots in coordination with photographers, videographers, and the creative team. Develop monthly content calendars for Instagram, LinkedIn, and YouTube. Brand Aesthetic & Storytelling Maintain a cohesive, elevated visual identity across all platforms. Translate product stories and brand philosophy into emotionally resonant posts. Identify cultural and creative trends to keep the brand relevant and aspirational. Channel Management Manage and grow Outerworld's presence on Instagram , LinkedIn , and YouTube organically. Draft compelling captions and copy that reflect the brand voice. Schedule, post, and monitor content performance regularly. Community & Growth Build authentic engagement with the Outerworld community. Track analytics and provide insights for continuous improvement. Experiment with new formats and ideas to challenge the status quo and drive growth. Requirements 24 years of experience in social media, fashion, or lifestyle brands. Strong sense of aesthetics , styling, and luxury visual language. Experience in coordinating shoots and working closely with creative teams. Excellent communication and copywriting skills. Deep understanding of Instagram, LinkedIn, and YouTube best practices. Creative thinker with a strong work ethic and willingness to go beyond the ordinary. Proficiency with content planning tools (Notion, Later, or similar) is a plus. Who You Are You think like a storyteller and create like an artist. You understand that luxury lies in detail. You thrive in fast-paced, hands-on creative environments. You're driven to build something meaningful not just manage another page. Why Join Us At Outerworld, you'll shape how modern India sees luxury menswear. You'll work closely with our Creative Director to define narratives that don't just sell they inspire.
Job Summary The Online Sales Manager is responsible for developing and executing digital sales strategies to drive revenue growth across e-commerce platforms and online channels. This role oversees online sales operations, manages digital marketing collaboration, analyzes sales performance, and ensures an excellent customer experience. Key Responsibilities 1. Online Sales Strategy & Planning Develop and implement online sales strategies to meet revenue and profitability goals. Identify opportunities for new online markets, products, and customer segments. Create annual and quarterly online sales plans aligned with business objectives. 2. E-Commerce Platform Management Manage and optimize company presence on platforms (e.g., Shopify, Amazon, Flipkart, Lazada, etc.). Ensure accurate product listings, pricing, content, promotions, and inventory levels. Coordinate with IT and marketing teams to improve UI/UX and conversion rates. 3. Sales Operations & Performance Track daily/weekly/monthly sales performance KPIs. Conduct analysis on customer behavior, sales trends, and competitor activity. Monitor order fulfillment, delivery performance, and return/refund processes. 4. Digital Campaign Coordination Work with digital marketing teams on SEO/SEM, social commerce, email campaigns, and paid ads. Evaluate campaign ROI and optimize for better engagement and conversion. 5. Team Leadership Lead and develop online sales executives or account managers. Provide training on digital tools, platforms, and best practices. 6. Customer Experience & Service Improve online customer journey and service quality. Resolve escalated customer complaints related to online orders. Implement tools to enhance reviews & ratings. Required Qualifications Bachelor’s degree in Business, Marketing, E-commerce or related field. Proven experience (3–7 years) in online sales, e-commerce management, or digital marketing. Strong understanding of e-commerce platforms, analytics tools, and CRM systems. Data-driven mindset with strong analytical, planning, and reporting skills. Excellent communication, leadership, and problem-solving abilities. Preferred Qualifications Experience with omnichannel retail. Knowledge of SEO, SEM, Google Analytics, and marketplace algorithms. Experience managing cross-functional teams. Key Skills Online Sales & Marketplace Management E-commerce Operations Digital Marketing Collaboration Data & Performance Analysis CRM & Conversion Optimization Leadership & Communication
Company Description Outerworld is a homegrown Indian luxury menswear brand known for its refined yet bold design philosophy. Built on the principles of elegance, confidence, and individuality, Outerworld blends premium craftsmanship with modern aesthetics to create menswear that stands out at every occasion. From sharply tailored blazers to intricately detailed shirts, every piece reflects a perfect balance of Indian artistry and global style. With a commitment to accessible luxury, superior fit, and distinctive design, Outerworld empowers the modern man to make a lasting impression. Role Description: Customer Service Representative (On-site, Bengaluru) We are looking for a dedicated and customer-focused Customer Service Representative to join our Bengaluru team on a full-time, on-site basis. In this role, you will assist customers across various channels, address inquiries, resolve issues efficiently, and ensure a consistently positive support experience. You will also collaborate with internal teams to refine and enhance the customer journey, gather feedback, and maintain the high standard of service Outerworld is known for. Fluency in English and Hindi is mandatory. Key Responsibilities Respond to customer inquiries through calls, messages, emails, and other support channels Resolve concerns promptly while maintaining high customer satisfaction Provide a seamless, positive experience that reflects the Outerworld brand Maintain accurate records of interactions and customer information Collect and relay customer insights to enhance products and processes Work closely with operations, warehouse, and marketing teams for quick resolutions Support the continuous improvement of customer experience initiatives Qualifications Strong understanding of Customer Service, Customer Support, and Customer Experience principles Excellent verbal and written communication skills Fluent in Hindi and English (mandatory) Ability to handle customer concerns professionally with empathy and patience Strong problem-solving skills and a proactive attitude Ability to build and maintain positive customer relationships Comfortable working on-site in Bengaluru Previous experience in a customer-facing role is preferred Familiarity with CRM tools or support platforms is an added advantage
Company Description Outerworld is a homegrown Indian luxury menswear brand known for its refined yet bold design philosophy. Built on the principles of elegance, confidence, and individuality, Outerworld blends premium craftsmanship with modern aesthetics to create menswear that stands out at every occasion. From sharply tailored blazers to intricately detailed shirts, every piece reflects a perfect balance of Indian artistry and global style. With a commitment to accessible luxury, superior fit, and distinctive design, Outerworld empowers the modern man to make a lasting impression. Role Description: Customer Service Representative (On-site, Bengaluru) We are looking for a dedicated and customer-focused Customer Service Representative to join our Bengaluru team on a full-time, on-site basis. In this role, you will assist customers across various channels, address inquiries, resolve issues efficiently, and ensure a consistently positive support experience. You will also collaborate with internal teams to refine and enhance the customer journey, gather feedback, and maintain the high standard of service Outerworld is known for. Fluency in English and Hindi is mandatory. Key Responsibilities Respond to customer inquiries through calls, messages, emails, and other support channels Resolve concerns promptly while maintaining high customer satisfaction Provide a seamless, positive experience that reflects the Outerworld brand Maintain accurate records of interactions and customer information Collect and relay customer insights to enhance products and processes Work closely with operations, warehouse, and marketing teams for quick resolutions Support the continuous improvement of customer experience initiatives Qualifications Strong understanding of Customer Service, Customer Support, and Customer Experience principles Excellent verbal and written communication skills Fluent in Hindi and English (mandatory) Ability to handle customer concerns professionally with empathy and patience Strong problem-solving skills and a proactive attitude Ability to build and maintain positive customer relationships Comfortable working on-site in Bengaluru Previous experience in a customer-facing role is preferred Familiarity with CRM tools or support platforms is an added advantage
Job Title: Customer Service Representative (On-site, Bengaluru) Location: Outerworld Store/Office, Bengaluru Employment Type: Full-Time, On-Site About the Role Outerworld is looking for a customer-focused and proactive Customer Service Representative to join our Bengaluru team. In this role, you will manage customer interactions across calls, chats, and emails, ensuring quick and accurate resolutions while delivering an exceptional support experience. You will closely collaborate with internal teams to streamline processes, improve service quality, and uphold Outerworld’s customer-first standards. Fluency in English and Hindi is mandatory. Key Responsibilities Handle customer inquiries across phone calls, chat support, and email. Provide prompt and effective resolution to customer issues. Maintain accurate documentation of interactions and feedback. Coordinate with operations, warehouse, and marketing teams to resolve customer concerns. Identify recurring issues and share insights for process improvements. Maintain a high level of professionalism and customer satisfaction at all times. Support initiatives to enhance overall customer experience. Qualifications Strong understanding of customer service principles and practices. Excellent verbal and written communication skills. Fluent in English and Hindi (mandatory). Empathetic, patient, and solution-oriented mindset. Ability to work full-time on-site in Bengaluru. Prior experience in customer-facing roles preferred (D2C/e-commerce experience is a plus). Familiarity with CRM or support tools is an added advantage. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹33,829.13 per month Work Location: In person
Job Title: Customer Service Representative (On-site, Bengaluru) Location: Outerworld Store/Office, Bengaluru Employment Type: Full-Time, On-Site About the Role Outerworld is looking for a customer-focused and proactive Customer Service Representative to join our Bengaluru team. In this role, you will manage customer interactions across calls, chats, and emails, ensuring quick and accurate resolutions while delivering an exceptional support experience. You will closely collaborate with internal teams to streamline processes, improve service quality, and uphold Outerworld’s customer-first standards. Fluency in English and Hindi is mandatory. Key Responsibilities Handle customer inquiries across phone calls, chat support, and email. Provide prompt and effective resolution to customer issues. Maintain accurate documentation of interactions and feedback. Coordinate with operations, warehouse, and marketing teams to resolve customer concerns. Identify recurring issues and share insights for process improvements. Maintain a high level of professionalism and customer satisfaction at all times. Support initiatives to enhance overall customer experience. Qualifications Strong understanding of customer service principles and practices. Excellent verbal and written communication skills. Fluent in English and Hindi (mandatory). Empathetic, patient, and solution-oriented mindset. Ability to work full-time on-site in Bengaluru. Prior experience in customer-facing roles preferred (D2C/e-commerce experience is a plus). Familiarity with CRM or support tools is an added advantage. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹33,829.13 per month Work Location: In person
Responsibilities: * Manage customer queries via phone & email * Maintain high client satisfaction ratings * Ensure timely resolutions within SLA * Languages: English & Hindi fluency mandatory