Oracle CX -CPQ Lead

Oracle CX - CPQ/Field Service/Subscription Management

Exp-7-13 years

Work location- Bangalore

Responsibilities

• The role focuses on ensuring system stability, managing incidents and enhancements, supporting business users, and leading L2/L3 production support activities. The candidate will work closely with sales operations, IT teams, and integration teams to maintain and optimize the Oracle CPQ platform
• Work on end-to-end implementation of Oracle CX solutions across customer experience transformation programs.
• Configure, customise, and support Oracle CX modules based on business and process needs.
• Establish and manage integrations with enterprise systems like Microsoft CRM, Oracle Fusion Cloud, and ERP platforms
• Support testing, deployment, post-production activities, and ongoing system enhancements.
• Provide technical support, troubleshoot CPQ application issues, and resolve production incidents promptly
• Lead technical discussions, offer guidance to junior team members, and actively participate in testing cycles and deployment activities
• Troubleshoot application and integration issues and collaborate with cross-functional teams for successful delivery.

Requirements

• 7 to 10+ years of experience in Oracle CX techno-functional consulting, with strong implementation background
• Hands-on experience in Oracle CX modules such as Oracle CPQ Cloud, Subscription Management Cloud, Fusion Service Cloud, Oracle Field Service Cloud
• Strong techno-functional expertise, including requirement analysis, solution design, configuration, and support
• Excellent communication skills to gather requirements and lead technical discussions
• Prior experience in testing, deployment, and post-deployment support activities
• Experience integrating Oracle CX solutions with other enterprise systems and platforms.
• Exposure to large-scale customer experience transformation or digital service programs.
• Strong communication and stakeholder management skills in delivery-oriented environments.
• Ability to work effectively in fast-paced implementation and support projects.

Skills: Oracle CX , Oracle CPQ , Integration