Optimite

About Optimite Optimite powers the email marketing of the top 1% of Shopify brands, accelerating growth with high-impact, data-driven campaigns. In the past five years, we’ve partnered with over 2,000 e-commerce businesses worldwide to boost engagement, conversions, and revenue—using AI-driven workflows and smart automation to make every send sharper and more effective. Our Story Founded on Fiverr by brothers Nishant and Sushant Yadav, Optimite began with a simple goal: help online stores connect better with their customers. Their passion for technology and results-focused email marketing fueled rapid growth. Today, Optimite partners with 2,000+ brands and is on a mission to become the world’s #1 email marketing agency. The Role in a Nutshell You’ll own retention for our Shopify clients—planning, executing, and optimizing email campaigns and flows that drive engagement, conversions, and revenue. You’ll serve as the main client contact, guide a small execution team, and mentor junior teammates, all while keeping workflows seamless and performance top-of-mind. What You’ll Do Own Email Campaigns & Flows Plan, brief, and schedule weekly campaigns for 7–15 DTC brands Identify lifecycle gaps and build or optimize Klaviyo flows Craft clear design, copy, and development briefs Set up A/B tests and segments to boost conversions QA every send across devices and client objectives 2. Lead Client Relationships Act as primary contact for your accounts Deliver weekly performance reports and insights Translate client asks into sharp, executable plans Keep clients informed, confident, and aligned 3.Guide the Execution Team Coordinate 2–3 designers, 1 developer, and a copywriter Manage tasks in ClickUp and unblock the team daily Mentor the Junior Campaign Manager (3–5 clients) Ensure each campaign follows QA, naming, and tagging standards 4.Drive Performance & Best Practices Track open rates, CTR, and revenue per send Propose and run experiments based on data insights Flag underperformers and iterate quickly Document winning tactics and systemize them What You Must Have 3+ years managing email marketing in Klaviyo Experience running 6+ client accounts simultaneously (agency or freelance) Deep understanding of DTC lifecycle marketing and retention loops Proficiency with ClickUp, Notion, and Slack Proven track record mentoring juniors and delivering under deadlines Good to Have Experience integrating Klaviyo with Shopify Flow, SMS, or loyalty platforms Familiarity with advanced segmentation, dynamic content, and AI-driven personalization Exposure to Figma for design feedback and ClickUp/Notion for workflow automation Prior success scaling email programs in fast-growth ecommerce or subscription businesses What You’ll Get & Culture Fit Lead client retention and campaign performance for top Shopify brands A seat at the table as we build one of the world’s most scalable email-ops teams Clear path to Pod Lead or Head of Email roles Fully remote setup—choose where and how you work best Generous paid time off plus leave encashment to reward your hard work Regular bonuses and shout-outs to celebrate your impact A collaborative, experiment-first environment where innovation thrives Stipends for courses, conferences, and tools to fuel your professional growth Interview Process Round 1 – HR Screening: Quick call about your email marketing and client-management background Round 2 – Hiring Manager + HR: Case study challenge and strategy presentation to demonstrate your growth and upsell skills Round 3 – Founders: Culture-fit discussion, vision alignment, and role expectations Round 4 – Offer Discussion: Finalize compensation, benefits, and remote-work details Show more Show less

Executive Assistant to Sushant Yadav Location: Remote Reports To: Sushant Yadav, Co-Founder & COO Department: Executive Office About Optimite Optimite is a fast-growing, AI-driven email marketing agency serving the top e-commerce brands worldwide. Our leadership team, including co-founder Sushant Yadav, drives innovation and operational excellence to deliver best-in-class solutions for our clients. We are seeking a highly organized, proactive Executive Assistant to support Sushant in managing his dynamic portfolio of responsibilities. Our Story & Team Founded by brothers Nishant and Sushant Yadav, Optimite began as a humble Fiverr gig fueled by their passion for technology and email marketing. Their vision was to revolutionize how e-commerce brands communicate with customers—combining creativity, data science, and automation. Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Position Overview The Executive Assistant will provide comprehensive support to Sushant Yadav, enabling him to focus on strategic initiatives and leadership priorities. This role requires strong organizational skills, discretion, and the ability to manage multiple projects and communications efficiently. The ideal candidate is a self-starter who thrives in a fast-paced, evolving environment and is adept at juggling diverse responsibilities across project coordination, payroll management, communication, and administrative tasks. Key Responsibilities Project & Workflow Management Support Assist in planning, tracking, and monitoring key projects and initiatives using tools such as ClickUp and others. Coordinate with cross-functional teams to ensure timely completion of tasks and deliverables. Prepare and maintain dashboards and status reports for leadership review. Task Prioritization & Coordination Manage daily priorities for Sushant, aligning tasks with company goals and deadlines. Facilitate communication and collaboration across teams and stakeholders. Meeting & Communication Management Organize meeting agendas, compile materials, and take detailed notes. Follow up on action items to ensure progress and accountability. Manage Sushant’s email inbox and communication channels, filtering and drafting responses as needed. Serve as a liaison between Sushant, internal teams, clients, and partners. Payroll Coordination Oversee payroll processing activities to ensure accurate and timely salary payments. Liaise with HR and finance teams regarding employee compensation, bonuses, and compliance. Maintain confidential payroll records and assist in resolving any discrepancies. Reporting & Insights Prepare regular reports and summaries on project status, team performance, and operational metrics. Provide actionable insights and highlight potential risks or opportunities. Process Improvement & Automation Identify inefficiencies and propose process improvements. Implement and maintain automation tools and updated standard operating procedures (SOPs). Administrative & Personal Support Manage Sushant’s calendar, travel bookings, and personal logistics. Handle confidential documents with discretion and professionalism. Support work-life balance initiatives and personal productivity. Qualifications Proven experience as an Executive Assistant or in a similar high-level support role, preferably in a fast-paced tech or marketing environment. Strong project management skills and familiarity with tools like ClickUp, Asana, or Trello. Exceptional organizational and multitasking abilities. High degree of discretion and confidentiality. Proactive, solution-oriented mindset with strong attention to detail. Comfortable working independently and managing priorities in a remote or hybrid setting. Success Metrics Conduct thorough research and provide actionable insights to support strategic decisions and improve operations. Utilize AI and automation tools effectively to streamline workflows and enhance productivity. Identify and implement process improvements that increase efficiency and reduce delays. Coordinate seamlessly across departments to ensure alignment on priorities, deadlines, and deliverables. Deliver error-free work with high attention to detail while maintaining confidentiality, professionalism, and actively contributing to a positive and inclusive team culture. Why Join Optimite? Remote Flexibility: Work from anywhere in the world. Competitive Compensation & Benefits: Market-aligned salary, paid time off, leave encashment, and rewards. Growth Opportunities: Access to ongoing learning and career advancement. Purposeful Impact: Play a key role in scaling the world’s fastest-growing e-commerce brands. Inclusive Culture: Thrive in a diverse, supportive, and innovative environment. Hiring Process Screening Call – Discuss your background and design experience. Design Assignment – Create a responsive email template aligned with our brand. Case Study Presentation – Share your design process and problem-solving approach. Culture & Collaboration Interview – Assess alignment with Optimite’s values and teamwork style. Offer & Negotiation – Finalize salary, benefits, and remote work setup. How To Apply Please submit your resume, portfolio showcasing email design and responsive templates, and links to your digital profiles (e.g., Behance, Dribbble, LinkedIn). Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

About Optimite Optimite is a fast-growing, AI-driven email marketing agency serving the top e-commerce brands worldwide. Our leadership team, including co-founder Sushant Yadav, drives innovation and operational excellence to deliver best-in-class solutions for our clients. We are seeking a highly organized, proactive Executive Assistant to support Sushant in managing his dynamic portfolio of responsibilities. Our Story & Team Founded by brothers Nishant and Sushant Yadav, Optimite began as a humble Fiverr gig fueled by their passion for technology and email marketing. Their vision was to revolutionize how e-commerce brands communicate with customers—combining creativity, data science, and automation. Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Role Overview As a Senior Email Marketing Specialist at Optimite, you will lead the end-to-end management of complex email marketing campaigns, combining your advanced copywriting, design, segmentation, and client management skills. You will serve as the primary point of contact for clients, driving campaign strategy, execution, and optimization while mentoring junior team members. Your expertise will ensure exceptional campaign performance, client satisfaction, and revenue growth through upselling and cross-selling. You will work cross-functionally with designers, developers, and account managers to deliver innovative, data-driven email marketing solutions. Key Responsibilities Lead the planning, execution, and optimization of email marketing campaigns on platforms like Klaviyo, Omnisend, and Mailchimp. Create compelling, on-brand email copy and polished email designs independently or with minimal support. Develop and implement advanced segmentation and automation workflows to improve targeting and personalization. Manage client communications, expectations, feedback, and timelines effectively to ensure high client satisfaction. Analyze campaign performance metrics and provide actionable insights for continuous improvement. Identify and drive upselling and cross-selling opportunities to grow client accounts and revenue. Collaborate with developers on custom email templates and troubleshoot technical challenges. Mentor and coach junior email marketing specialists to support their professional development and enhance team performance. Use collaboration and project management tools (ClickUp, Slack, Miro, BeeFree) to maintain workflow efficiency and transparency. Provide regular updates and strategic recommendations to the Email Marketing Head. Required Skills 3-5 years of email marketing experience, preferably within agency or e-commerce environments. Strong copywriting skills with the ability to craft persuasive and engaging email content. Proficient in basic email design principles and tools like BeeFree or Canva. Excellent client management, communication, and project coordination skills. Basic understanding of HTML/CSS relevant to email templates and ability to collaborate with developers. Proven track record in upselling and cross-selling within email marketing campaigns. Experience mentoring junior team members and leading by example. Comfortable working with project management and collaboration platforms (ClickUp, Slack, Miro). Success Metrics Deliver high-quality, timely email campaigns with minimal errors across multiple clients. Maintain high client satisfaction and retention through effective communication and results delivery. Demonstrate measurable revenue growth via upselling and cross-selling efforts. Effectively mentor junior team members, evidenced by their growth and improved performance. Use campaign data to optimize performance and provide actionable insights regularly. Foster strong collaboration with internal teams and clients, ensuring seamless workflows and stakeholder alignment. Why Join Optimite? Remote Flexibility: Work from anywhere in the world. Competitive Compensation & Benefits: Market-aligned salary, paid time off, leave encashment, and rewards. Growth Opportunities: Access to ongoing learning and career advancement. Purposeful Impact: Play a key role in scaling the world’s fastest-growing e-commerce brands. Inclusive Culture: Thrive in a diverse, supportive, and innovative environment. Hiring Process Screening Call – Discuss your background and design experience. Design Assignment – Create a responsive email template aligned with our brand. Case Study Presentation – Share your design process and problem-solving approach. Culture & Collaboration Interview – Assess alignment with Optimite’s values and teamwork style. Offer & Negotiation – Finalize salary, benefits, and remote work setup. How To Apply Please submit your resume through applying on the website. Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

About Optimite Optimite is the leading email marketing agency for the top 1% of e-commerce brands. We specialize in data-driven, AI-enhanced email marketing strategies that help Shopify stores grow rapidly and sustainably. With over 2,000 brands served globally, our mission is to become the world’s #1 email marketing agency by delivering exceptional design and measurable results. Our Story & Team Founded by brothers Nishant and Sushant Yadav, Optimite began as a humble Fiverr gig fueled by their passion for technology and email marketing. Their vision was to revolutionize how e-commerce brands communicate with customers—combining creativity, data science, and automation. Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Role Overview As a Senior Graphic Designer at Optimite, you will lead the creation of responsive, high-impact email templates and digital assets that elevate client campaigns. You will leverage Figma, AI tools, and advanced design techniques to produce innovative solutions while collaborating closely with cross-functional teams. Beyond design, you will build and maintain a strong presence on digital platforms, mentor junior designers, and help cultivate a collaborative, high-performance team culture. Key Responsibilities Email Design & Development (70%) Create responsive, mobile-first email templates optimized for various devices and platforms using Figma. Integrate animations, GIFs, and dynamic visual elements to boost engagement and conversions. Ensure compliance with accessibility standards and brand guidelines. Collaborate with developers to guarantee pixel-perfect execution across platforms like Klaviyo and Omnisend. Use AI and automation tools to improve design quality and efficiency. Digital Presence & Community Building (15%) Maintain an active professional presence on platforms such as Behance, Dribbble, and LinkedIn. Regularly share your work, insights, and design trends to engage and grow the community. Represent Optimite’s creative brand externally and contribute to thought leadership in email marketing design. Collaboration, Mentorship & Internal Projects (15%) Partner with copywriters, developers, and account managers to create cohesive and effective campaigns. Mentor junior designers by providing constructive feedback, guidance, and skill development sessions. Foster a positive, collaborative culture that motivates the team and encourages continuous learning. Design internal marketing materials and branding assets to support Optimite’s growth. Required Qualifications 3+ years of professional graphic design experience with a strong portfolio emphasizing responsive email templates. Expert proficiency in Figma, including reusable components and design systems. Deep knowledge of email marketing design principles: mobile-first, accessibility, and storytelling. Strong attention to detail with a track record of delivering high-quality work on time. Excellent interpersonal and communication skills for effective teamwork and mentorship. Preferred Skills Familiarity with email marketing platforms such as Klaviyo or Omnisend. Motion design skills including GIFs and animations. Basic HTML/CSS understanding to collaborate effectively with developers. Experience using AI-powered design tools to enhance creativity and productivity. Success Metrics Timely delivery of high-quality, pixel-perfect email templates and assets. Consistent achievement of email production targets with minimal revisions. Timely measure and track key performance indicators (KPIs) to ensure continuous improvement and alignment with company goals. Active and engaging presence on digital platforms, regularly sharing work and insights. Positive feedback from clients and internal teams on design impact and collaboration. Effective mentorship demonstrated by the growth and success of junior designers. Contribution to a positive, innovative team culture through collaboration and knowledge sharing. Why Join Optimite? Remote Flexibility: Work from anywhere in the world. Competitive Compensation & Benefits: Market-aligned salary, paid time off, leave encashment, and rewards. Growth Opportunities: Access to ongoing learning and career advancement. Purposeful Impact: Play a key role in scaling the world’s fastest-growing e-commerce brands. Inclusive Culture: Thrive in a diverse, supportive, and innovative environment. Hiring Process Screening Call – Discuss your background and design experience. Design Assignment – Create a responsive email template aligned with our brand. Case Study Presentation – Share your design process and problem-solving approach. Culture & Collaboration Interview – Assess alignment with Optimite’s values and teamwork style. Offer & Negotiation – Finalize salary, benefits, and remote work setup. How To Apply Please submit your resume, portfolio showcasing email design and responsive templates, and links to your digital profiles (e.g., Behance, Dribbble, LinkedIn). Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About The Role As the Chief of Staff – Founder’s Office, you will work directly with the founders to drive internal execution, build scalable systems, and ensure every internal initiative moves with speed and clarity. You’ll serve as the bridge between strategy and execution, leading founder-led projects like onboarding revamp, async feedback loops, hiring system upgrades, and L&D rollouts. You’ll be obsessed with documentation, operations, and enabling teams to move without chaos. This is a high-trust, high-impact role built for someone who thrives on structure, clarity, and execution. What will you do? As the Chief of Staff, you’ll focus on Internal Project Execution (40%), System Design & Documentation (30%), and Enablement & Collaboration (30%). Internal Project Execution (40%) Lead execution of cross-functional internal projects like L&D rollout, brand grading framework, onboarding revamp, async feedback system, etc. Break down founder vision into structured steps, timelines, and systems. Track initiative progress, coordinate with stakeholders, and clear blockers. Metrics You’ll Own: On-Time Project Delivery: % of founder-led initiatives completed within deadline. Execution Velocity: Number of systems moved from idea to execution monthly. Team Dependency Reduction: # of recurring issues automated/documented. System Design & Documentation (30%) Build SOPs, playbooks, hiring workflows, training modules, and process libraries. Maintain internal documentation systems (Notion, GDocs, Loom-based tutorials). Set up repeatable systems for onboarding, performance reviews, and project rollouts. Metrics You’ll Own: Documentation Coverage: % of teams/functions with up-to-date process docs. Onboarding Efficiency: Time-to-productivity for new joiners. Repeatable Systems: # of systems templated and reused across projects. Enablement & Collaboration (30%) Sync with the EA and Data & Insight Lead to streamline workflows and data-backed decisions. Enable department heads with systems they can use independently. Foster async collaboration with founders through reports, dashboards, updates. Metrics You’ll Own: Cross-functional Project Success: Completion rate of projects involving 2+ departments. Founder Time Saved: # of tasks/projects transitioned from founder to system. Team Satisfaction: Internal survey scores on clarity and structure. Must Have 2–5 years of experience in strategy, program management, ops, or Chief of Staff-like roles. Proven ability to run cross-functional projects end-to-end. Strong written communication and documentation habits. Comfort with Notion, ClickUp/Asana, Loom, GDocs, and async-first workflows. High ownership mindset - you finish what you start, no chasing required. Good to Have Background in internal ops, founder’s office, or early-stage startup environments. Familiarity with agencies, ecommerce, or service businesses. Experience building internal tools, process automation, or async rituals. What would success look like for you? You build a repeatable execution engine for founder-led internal initiatives. You reduce founder bottlenecks by building systems, not just completing tasks. You create a culture of documentation, speed, and internal accountability. Teams move faster and smarter, thanks to the systems you implement. Culture Fitment You move fast, but never at the cost of clarity. You’re obsessed with systems and hate repeating the same instruction twice. You’re builder-minded — your first instinct is to create, not just manage. You collaborate across functions, but you don’t need constant supervision.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About The Role As a Founder’s Analyst, you’ll work directly with the founders to bring data clarity, performance tracking, and insight-driven decision-making to every core function at Optimite - from sales and operations to hiring and delivery. You’ll turn raw numbers into simple dashboards, uncover patterns in how we grow, and become the analytical backbone of the Founder’s Office. If you're a structured thinker who gets energy from spreadsheets, dashboards, and performance systems - this role is for you. What will you do? As the Founder’s Analyst, you’ll focus on Data Dashboarding & Reporting (40%), Insights & Decision Support (30%), and Forecasting & Planning (30%). Data Dashboarding & Reporting (40%) Build and maintain dashboards for revenue, churn, turnaround time, delivery velocity, team utilization, hiring forecasts, etc. Own weekly, monthly, and quarterly reporting for founders and department heads. Connect data across ClickUp, Notion, HubSpot, and GSheets into one single source of truth. Metrics You’ll Own: Dashboard Accuracy & Usage: % of teams actively using the dashboards you build. Report Timeliness: On-time delivery of weekly/monthly reports. Visibility Score: Founder feedback on insight clarity and decision support. Insights & Decision Support (30%) Analyze performance patterns across functions (e.g., designer throughput, client health, team capacity). Identify bottlenecks, underutilized resources, or revenue leakage. Support founders with one-off analyses on team planning, client performance, or operational efficiency. Metrics You’ll Own: Insights Impact: # of decisions supported by your insights. Anomaly Detection Rate: Number of critical issues flagged through your analysis. Time to Insight: Average time to provide decision-ready insight on a new request. Forecasting & Planning (30%) Build predictive models to support hiring, client onboarding, and revenue growth planning. Support OKR planning cycles with data-driven goal setting. Provide budget estimates, margin tracking, and high-level business metrics. Metrics You’ll Own: Forecast Accuracy: Deviation between projected and actual outcomes. Hiring & Load Balancing Accuracy: Alignment between team capacity and actual load. Planning Satisfaction: Feedback from founders & Ops teams on forecast reliability. Must Have 2–4 years experience in business analytics, strategy, BizOps, or consulting roles. Proficient in GSheets/Excel, Notion databases, ClickUp, and HubSpot (or equivalent tools). Strong with numbers, but even better at turning them into decisions. Systems-thinker with a bias for clarity, visibility, and speed. Comfort working directly with founders in fast-moving, evolving environments. Good to Have Familiarity with early-stage startups, agencies, or remote-first companies. Experience building data workflows, dashboards, or automations using Zapier, Make, or n8n. Experience managing or assisting OKR/KPI planning. What would success look like for you? Founders and leaders can access performance insights without asking. Your dashboards are the first thing opened in every weekly or monthly meeting. You’ve created clarity at scale by connecting data, spotting problems, and enabling faster decisions. Culture Fitment You love digging into numbers, trends, and patterns. You’re the person who always asks, “But what does the data say?” You’re quietly rigorous, with a systems mindset. You thrive behind the scenes, but drive high-leverage outcomes.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting so our clients can step out of the inbox and scale faster. Trusted by 500+ teams globally, we deliver conversion-focused email systems, designed in Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling fast. Founders Nishant and Sushant Yadav launched Optimite in 2019 and have since partnered with some of the largest Shopify brands and digital agencies across the US and Europe. About The Role As an Email Strategist, you’ll be the retention brain behind our client success. You’ll own the strategy and planning of email marketing efforts across multiple D2C brands — designing lifecycle journeys, campaign calendars, segmentation playbooks, and reporting structures. You won’t write copy or design emails. You’ll build strategy systems that enable the team to execute smarter, faster, and more effectively. What will you do? As the Email Strategist, you’ll focus on Retention Strategy Development (50%), Client Lifecycle Planning (30%), and Performance Improvement (20%). Retention Strategy Development (50%) Audit client Klaviyo accounts (flows, segments, triggers, and exclusions) Create scalable flow strategies (Welcome, Cart Abandon, Browse Abandon, Post-Purchase, Winback) Build lifecycle frameworks, segmentation logic, and customer journey maps Set up briefs and SOPs to enable copy/design/dev teams to execute Metrics You’ll Own: Strategy Coverage: % of clients with complete flow and lifecycle strategies Execution Readiness: Brief quality score from execution teams Strategy Implementation Rate: % of recommendations implemented Client Lifecycle Planning (30%) Understand brand positioning, product journey, and LTV drivers Map retention goals into Klaviyo strategies for different product types Plan campaign calendar guidelines aligned to the customer lifecycle Run workshops and strategy syncs with internal teams Metrics You’ll Own: Lifecycle Mapping Completion: # of accounts with full journey mapped Strategic Fit Score: Internal review of how strategies match brand goals Campaign Alignment: % of campaigns following lifecycle strategy Performance Improvement (20%) Analyze flow and campaign data for patterns (drop-offs, CTRs, CVRs, unsub rates) Use insights to iterate strategies and share monthly impact reports Recommend A/B tests, flow restructures, and new journey ideas Metrics You’ll Own: Retention Lift: % improvement in email-attributed revenue Campaign Engagement: Open/click/conversion rates across accounts Test Velocity: # of new experiments or variations tried monthly Must Have 2–4 years experience in email marketing or lifecycle strategy (ideally ecommerce/D2C) Solid experience with Klaviyo – flows, segmentation, exclusions, and deliverability Ability to translate brand journeys into automated email flows Strong grasp of email metrics (LTV, CTR, RPR, UTR, Open Rate, etc.) Experience briefing execution teams (copy, design, dev) Good to Have Background in agencies or multi-brand environments Experience building retention strategy libraries, SOPs, or frameworks Familiarity with tools like Figma, ClickUp, Notion, and Loom Knowledge of SMS, WhatsApp, or other retention channels What would success look like for you? You help clients grow 25–30% of their revenue through email You reduce iterations and delays by giving teams clear briefs You build frameworks others can use, not just custom one-offs You raise the strategic bar for every brand you touch Culture Fitment You’re analytical but also creative You thrive in systems and frameworks You value feedback, iteration, and results You think beyond “campaigns” - you think in customer journeys Why Join Optimite? Remote Flexibility: Work from anywhere in the world. Competitive Compensation & Benefits: Market-aligned salary, paid time off, leave encashment, and rewards. Growth Opportunities: Access to ongoing learning and career advancement. Purposeful Impact: Play a key role in scaling the world’s fastest-growing e-commerce brands. Inclusive Culture: Thrive in a diverse, supportive, and innovative environment. Annual Leave Encashment Annual Offsite How To Apply Please submit your resume through applying on the website. Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Our Story & Team Founded by brothers Nishant and Sushant Yadav, Optimite began as a humble Fiverr gig fueled by their passion for technology and email marketing. Their vision was to revolutionize how e-commerce brands communicate with customers—combining creativity, data science, and automation. Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Role Overview As a Graphic Designer at Optimite, you will lead the creation of responsive, high-impact email templates and digital assets that elevate client campaigns. You will leverage Figma, AI tools, and advanced design techniques to produce innovative solutions while collaborating closely with cross-functional teams. Beyond design, you will build and maintain a strong presence on digital platforms, mentor junior designers, and help cultivate a collaborative, high-performance team culture. Key Responsibilities Email Design & Development (70%) Create responsive, mobile-first email templates optimized for various devices and platforms using Figma. Integrate animations, GIFs, and dynamic visual elements to boost engagement and conversions. Ensure compliance with accessibility standards and brand guidelines. Collaborate with developers to guarantee pixel-perfect execution across platforms like Klaviyo and Omnisend. Use AI and automation tools to improve design quality and efficiency. Digital Presence & Community Building (15%) Maintain an active professional presence on platforms such as Behance, Dribbble, and LinkedIn. Regularly share your work, insights, and design trends to engage and grow the community. Represent Optimite’s creative brand externally and contribute to thought leadership in email marketing design. Collaboration, Mentorship & Internal Projects (15%) Partner with copywriters, developers, and account managers to create cohesive and effective campaigns. Mentor junior designers by providing constructive feedback, guidance, and skill development sessions. Foster a positive, collaborative culture that motivates the team and encourages continuous learning. Design internal marketing materials and branding assets to support Optimite’s growth. Required Qualifications 2+ years of professional graphic design experience with a strong portfolio emphasizing responsive email templates. Expert proficiency in Figma, including reusable components and design systems. Deep knowledge of email marketing design principles: mobile-first, accessibility, and storytelling. Strong attention to detail with a track record of delivering high-quality work on time. Excellent interpersonal and communication skills for effective teamwork and mentorship. Preferred Skills Familiarity with email marketing platforms such as Klaviyo or Omnisend. Motion design skills including GIFs and animations. Basic HTML/CSS understanding to collaborate effectively with developers. Experience using AI-powered design tools to enhance creativity and productivity. Success Metrics Timely delivery of high-quality, pixel-perfect email templates and assets. Consistent achievement of email production targets with minimal revisions. Timely measure and track key performance indicators (KPIs) to ensure continuous improvement and alignment with company goals. Active and engaging presence on digital platforms, regularly sharing work and insights. Positive feedback from clients and internal teams on design impact and collaboration. Effective mentorship demonstrated by the growth and success of junior designers. Contribution to a positive, innovative team culture through collaboration and knowledge sharing. Why Join Optimite? Remote Flexibility: Work from anywhere in the world. Competitive Compensation & Benefits: Market-aligned salary, paid time off, leave encashment, and rewards. Growth Opportunities: Access to ongoing learning and career advancement. Purposeful Impact: Play a key role in scaling the world’s fastest-growing e-commerce brands. Inclusive Culture: Thrive in a diverse, supportive, and innovative environment. How To Apply Please submit your resume, portfolio showcasing email design and responsive templates, and links to your digital profiles (e.g., Behance, Dribbble, LinkedIn). Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Optimite Optimite is the leading email marketing agency for the top 1% of e-commerce brands. We specialize in data-driven, AI-enhanced email marketing strategies that help Shopify stores grow rapidly and sustainably. With over 2,000 brands served globally, our mission is to become the world’s #1 email marketing agency by delivering exceptional design and measurable results. Our Story & Team Founded by brothers Nishant and Sushant Yadav, Optimite began as a humble Fiverr gig fueled by their passion for technology and email marketing. Their vision was to revolutionize how e-commerce brands communicate with customers—combining creativity, data science, and automation. Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Role Overview As a Graphic Designer at Optimite, you will lead the creation of responsive, high-impact email templates and digital assets that elevate client campaigns. You will leverage Figma, AI tools, and advanced design techniques to produce innovative solutions while collaborating closely with cross-functional teams. Beyond design, you will build and maintain a strong presence on digital platforms, mentor junior designers, and help cultivate a collaborative, high-performance team culture. Key Responsibilities Email Design & Development (70%) Create responsive, mobile-first email templates optimized for various devices and platforms using Figma. Integrate animations, GIFs, and dynamic visual elements to boost engagement and conversions. Ensure compliance with accessibility standards and brand guidelines. Collaborate with developers to guarantee pixel-perfect execution across platforms like Klaviyo and Omnisend. Use AI and automation tools to improve design quality and efficiency. Digital Presence & Community Building (15%) Maintain an active professional presence on platforms such as Behance, Dribbble, and LinkedIn. Regularly share your work, insights, and design trends to engage and grow the community. Represent Optimite’s creative brand externally and contribute to thought leadership in email marketing design. Collaboration, Mentorship & Internal Projects (15%) Partner with copywriters, developers, and account managers to create cohesive and effective campaigns. Mentor junior designers by providing constructive feedback, guidance, and skill development sessions. Foster a positive, collaborative culture that motivates the team and encourages continuous learning. Design internal marketing materials and branding assets to support Optimite’s growth. Required Qualifications 2+ years of professional graphic design experience with a strong portfolio emphasizing responsive email templates. Expert proficiency in Figma, including reusable components and design systems. Deep knowledge of email marketing design principles: mobile-first, accessibility, and storytelling. Strong attention to detail with a track record of delivering high-quality work on time. Excellent interpersonal and communication skills for effective teamwork and mentorship. Preferred Skills Familiarity with email marketing platforms such as Klaviyo or Omnisend. Motion design skills including GIFs and animations. Basic HTML/CSS understanding to collaborate effectively with developers. Experience using AI-powered design tools to enhance creativity and productivity. Success Metrics Timely delivery of high-quality, pixel-perfect email templates and assets. Consistent achievement of email production targets with minimal revisions. Timely measure and track key performance indicators (KPIs) to ensure continuous improvement and alignment with company goals. Active and engaging presence on digital platforms, regularly sharing work and insights. Positive feedback from clients and internal teams on design impact and collaboration. Effective mentorship demonstrated by the growth and success of junior designers. Contribution to a positive, innovative team culture through collaboration and knowledge sharing. Why Join Optimite? Remote Flexibility: Work from anywhere in the world. Competitive Compensation & Benefits: Market-aligned salary, paid time off, leave encashment, and rewards. Growth Opportunities: Access to ongoing learning and career advancement. Purposeful Impact: Play a key role in scaling the world’s fastest-growing e-commerce brands. Inclusive Culture: Thrive in a diverse, supportive, and innovative environment. How To Apply Please submit your resume, portfolio showcasing email design and responsive templates, and links to your digital profiles (e.g., Behance, Dribbble, LinkedIn). Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About The Role As an Email Marketing Associate (Client Service) , you’ll be the glue between clients and execution teams — ensuring emails go out on time, performance is monitored, and communication stays crisp. You’ll manage timelines, relay updates, troubleshoot client requests, and keep our inbox engine running smoothly. In addition to project coordination, you’ll manage each client’s Email Service Provider (ESP), help set up campaigns and flows, and ensure performance is being tracked and optimized. This role is ideal for someone who thrives in fast-paced environments, communicates like a pro, and loves the rhythm of marketing cycles. You’ll grow into the role of an Email Account Manager or Email Strategist as you deepen your expertise. What will you do? You’ll focus on Client Communication (35%) , Task Management & Coordination (25%) , ESP Ownership & Campaign Execution (25%) , and Performance Monitoring & Feedback (15%) . Client Communication (35%) Act as the primary point of contact for 5–10 eCommerce clients. Coordinate briefs, relay updates, and manage expectations. Handle change requests, approvals, and feedback loops. Metrics You’ll Own: Client Satisfaction Score (CSAT) Response Time SLA Adherence Email Approval Turnaround Time Task Management & Coordination (25%) Create and manage tasks for copywriters, designers, and developers in ClickUp. Ensure campaigns and flows are delivered on time. Troubleshoot blockers and escalate issues when needed. Metrics You’ll Own: On-Time Email Delivery Rate Task Completion Accuracy Number of Revisions per Email ESP Ownership & Campaign Execution (25%) Manage client accounts on Klaviyo (or other ESPs) — from campaign scheduling to flow configuration. Set up, test, and launch email campaigns and automation flows. Monitor deliverability, segmentation, and list hygiene inside the ESP. Metrics You’ll Own: Campaign/Flow Accuracy Score ESP Setup Timeliness Email Automation Health (flow status, trigger accuracy, etc.) Performance Monitoring & Feedback (15%) Review email performance (open rate, CTR, revenue) on Klaviyo dashboards. Collaborate with strategists to recommend improvements. Capture and communicate insights back to the client. Metrics You’ll Own: Email Performance Reporting Timeliness Campaign Iteration Rate Strategic Suggestions Implemented Must Have 1–2 years of experience in marketing coordination, account management, or client servicing. Strong verbal and written English communication. Familiarity with email marketing tools like Klaviyo, Mailchimp, HubSpot, etc. Comfortable using ClickUp/Asana, Google Docs, and Slack. Obsessed with timelines, ownership, and details. Good to Have Prior experience at a digital agency or in eCommerce. Understanding of how email marketing fits into customer lifecycle. Experience managing and launching campaigns/flows in ESPs like Klaviyo. Familiarity with Figma and basic understanding of email design and QA. What would success look like for you? Your clients trust you to keep things running and respond proactively. You reduce back-and-forth by staying two steps ahead in communication. You manage ESPs with confidence and precision, ensuring flawless execution. You evolve into a client-facing strategist as you learn what drives results. Culture Fitment You’re solution-first — complaints annoy you unless followed by a fix. You enjoy working across creative, tech, and marketing teams. You bring calm in chaos and clarity in fast-moving environments. You believe execution > excuses and always close the loop.

As an Email Marketing Associate (Client Service) at Optimite, you will play a crucial role in managing client communication, task coordination, ESP ownership, campaign execution, and performance monitoring. You will be responsible for ensuring that emails are sent out on time, performance is closely monitored, and communication remains clear and effective. Your primary responsibilities will include acting as the main point of contact for 5-10 eCommerce clients, coordinating briefs, managing client expectations, handling change requests and approvals, and providing feedback loops. You will also create and manage tasks for copywriters, designers, and developers, ensuring that campaigns and flows are delivered punctually. In addition, you will manage client accounts on ESPs like Klaviyo, set up and launch email campaigns and automation flows, and monitor deliverability and list hygiene within the ESP. To succeed in this role, you must have 1-2 years of experience in marketing coordination, account management, or client servicing, possess strong verbal and written English communication skills, be familiar with email marketing tools such as Klaviyo, Mailchimp, or HubSpot, and be comfortable using project management tools like ClickUp or Asana, Google Docs, and Slack. Additionally, you should be detail-oriented, deadline-driven, and have a keen eye for quality and ownership. Success in this role will be defined by your ability to earn the trust of your clients, proactively manage communication, handle ESPs confidently, and evolve into a client-facing strategist who understands what drives results. You will thrive in a solution-first environment, enjoy collaborating with creative, tech, and marketing teams, bring clarity in fast-paced situations, and prioritize execution over excuses. If you are passionate about email marketing, excel in client service, and are looking to grow into a more strategic role within a rapidly growing Email Ops-as-a-Service partner, then this role at Optimite is the perfect opportunity for you. Join our team and be a part of our mission to become the world's number one Email Marketing Agency.,

About Optimite Optimite is a fast-growing, AI-driven Email Operations-as-a-Service (Email Ops) company serving over 500+ global e-commerce brands . We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or les We are currently accepting applications from candidates across borders for this role. Our Story & Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe Today, Optimite is a thriving global agency driven by a talented team of designers, strategists, and technologists committed to delivering real results. At Optimite, we believe in empowering our team members to take ownership, foster collaboration, and continuously innovate. Our culture prioritizes growth, inclusivity, and a relentless focus on client success. Position Overview The Executive Assistant will play a critical role in supporting our Co-Founder, Sushant Yadav, by streamlining day-to-day operations and enabling him to focus on high-impact strategic and leadership initiatives. This position demands exceptional organizational capabilities, sound judgment, and the ability to manage a dynamic portfolio of projects and communications with efficiency and discretion. The ideal candidate is a proactive and resourceful professional who thrives in a fast-paced, evolving environment and is skilled in managing cross-functional coordination, executive-level communication, payroll oversight, and administrative operations. Key Responsibilities Project & Workflow Management Support Assist in planning, tracking, and monitoring key projects and initiatives using tools such as ClickUp and others. Coordinate with cross-functional teams to ensure timely completion of tasks and deliverables. Prepare and maintain dashboards and status reports for leadership review. Task Prioritization & Coordination Manage daily priorities for Sushant, aligning tasks with company goals and deadlines. Facilitate communication and collaboration across teams and stakeholders. Meeting & Communication Management Organize meeting agendas, compile materials, and take detailed notes. Follow up on action items to ensure progress and accountability. Manage Sushant’s email inbox and communication channels, filtering and drafting responses as needed. Serve as a liaison between Sushant, internal teams, clients, and partners. Payroll Coordination Oversee payroll processing activities to ensure accurate and timely salary payments. Liaise with HR and finance teams regarding employee compensation, bonuses, and compliance. Maintain confidential payroll records and assist in resolving any discrepancies. Reporting & Insights Prepare regular reports and summaries on project status, team performance, and operational metrics. Provide actionable insights and highlight potential risks or opportunities. Process Improvement & Automation Identify inefficiencies and propose process improvements. Implement and maintain automation tools and updated standard operating procedures (SOPs). Administrative & Personal Support Manage Sushant’s calendar, travel bookings, and personal logistics. Handle confidential documents with discretion and professionalism. Support work-life balance initiatives and personal productivity. Qualifications 2+ years of proven experience as an Executive Assistant or in a similar high-level support role, preferably in a fast-paced tech or marketing environment. Strong project management skills and familiarity with tools like ClickUp, Notion, Figma, Trello and etc,. Exceptional organizational and multitasking abilities. High degree of discretion and confidentiality. Proactive, solution-oriented mindset with strong attention to detail. Comfortable working independently and managing priorities in a remote or hybrid setting. Success Metrics Conduct thorough research and provide actionable insights to support strategic decisions and improve operations. Utilize AI and automation tools effectively to streamline workflows and enhance productivity. Identify and implement process improvements that increase efficiency and reduce delays. Coordinate seamlessly across departments to ensure alignment on priorities, deadlines, and deliverables. Deliver error-free work with high attention to detail while maintaining confidentiality, professionalism, and actively contributing to a positive and inclusive team culture. Hiring Process Screening Interview – Discuss your background and alignment with the role. Assignment – Complete a short Assignment. Panel Interview – Meet team members to assess collaboration style. Discussion with Founders – Review expectations and alignment. Offer & Negotiation – Finalize compensation and remote work setup. How To Apply Please submit your resume and a short cover letter explaining your relevant experience and motivation to join Optimite. Optimite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe About The Role As an Email Marketing Associate (Client Service) , you’ll be the glue between clients and execution teams — ensuring emails go out on time, performance is monitored, and communication stays crisp. You’ll manage timelines, relay updates, troubleshoot client requests, and keep our inbox engine running smoothly. In addition to project coordination, you’ll manage each client’s Email Service Provider (ESP), help set up campaigns and flows, and ensure performance is being tracked and optimized. This role is ideal for someone who thrives in fast-paced environments, communicates like a pro, and loves the rhythm of marketing cycles. You’ll grow into the role of an Email Account Manager or Email Strategist as you deepen your expertise. What will you do? You’ll focus on Client Communication (35%) , Task Management & Coordination (25%) , ESP Ownership & Campaign Execution (25%) , and Performance Monitoring & Feedback (15%) . Client Communication (35%) Act as the primary point of contact for 5–10 eCommerce clients. Coordinate briefs, relay updates, and manage expectations. Handle change requests, approvals, and feedback loops. Metrics You’ll Own: Client Satisfaction Score (CSAT) Response Time SLA Adherence Email Approval Turnaround Time Task Management & Coordination (25%) Create and manage tasks for copywriters, designers, and developers in ClickUp. Ensure campaigns and flows are delivered on time. Troubleshoot blockers and escalate issues when needed. Metrics You’ll Own: On-Time Email Delivery Rate Task Completion Accuracy Number of Revisions per Email ESP Ownership & Campaign Execution (25%) Manage client accounts on Klaviyo (or other ESPs) — from campaign scheduling to flow configuration. Set up, test, and launch email campaigns and automation flows. Monitor deliverability, segmentation, and list hygiene inside the ESP. Metrics You’ll Own: Campaign/Flow Accuracy Score ESP Setup Timeliness Email Automation Health (flow status, trigger accuracy, etc.) Performance Monitoring & Feedback (15%) Review email performance (open rate, CTR, revenue) on Klaviyo dashboards. Collaborate with strategists to recommend improvements. Capture and communicate insights back to the client. Metrics You’ll Own: Email Performance Reporting Timeliness Campaign Iteration Rate Strategic Suggestions Implemented Must Have 1–2 years of experience in marketing coordination, account management, or client servicing. Strong verbal and written English communication. Familiarity with email marketing tools like Klaviyo, Mailchimp, HubSpot, etc. Comfortable using ClickUp/Asana, Google Docs, and Slack. Obsessed with timelines, ownership, and details. Good to Have Prior experience at a digital agency or in eCommerce. Understanding of how email marketing fits into customer lifecycle. Experience managing and launching campaigns/flows in ESPs like Klaviyo. Familiarity with Figma and basic understanding of email design and QA. What would success look like for you? Your clients trust you to keep things running and respond proactively. You reduce back-and-forth by staying two steps ahead in communication. You manage ESPs with confidence and precision, ensuring flawless execution. You evolve into a client-facing strategist as you learn what drives results. Culture Fitment You’re solution-first — complaints annoy you unless followed by a fix. You enjoy working across creative, tech, and marketing teams. You bring calm in chaos and clarity in fast-moving environments. You believe execution > excuses and always close the loop.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About The Role As an Content Writer at Optimite, you’ll craft compelling, brand-aligned email content that drives engagement and conversions for our clients. You’ll manage the end-to-end process of email content creation, from ideation and planning to execution and quality control, ensuring every message resonates with its audience. In addition to client work, you’ll dedicate 20% of your time to in-house content initiatives, such as creating blogs, Quora responses, or thought leadership articles, to amplify Optimite’s voice and authority. You’ll Focus On Copywriting & Storytelling (45%) Planning & Collaboration (35%) Proofreading & Quality Control (20%). What will you do? Role As the Content Writer, you’ll own the lifecycle of email content creation and contribute to Optimite’s in-house content strategy. Your role will include the following: Copywriting & Storytelling (45%) Craft persuasive email content, including subject lines, preheaders, body copy, and CTAs that drive opens, clicks, and conversions. Tailor messaging to client personas and campaign goals while maintaining brand consistency across all communications. Develop in-house content such as blogs, Quora responses, and articles to enhance Optimite’s industry presence. Collaborate with designers to ensure cohesive and impactful email campaigns that align with visuals. Metrics you’ll own: Click-Through Rate (CTR): Increasing clicks through compelling email content. Conversion Rate: Driving measurable actions like purchases or sign-ups. Engagement Metrics: Improving open rates and reducing email churn. Planning & Collaboration (35%) Work closely with account managers, and designers to align email content with broader campaign objectives. Contribute to planning email sequences, promotional schedules, and messaging frameworks for clients. Brainstorm and plan in-house content projects to establish Optimite as a thought leader in email marketing. In addition to client work, you’ll dedicate 20% of your time to creating both short-form and long-form content such as; social media posts (when required), infographics, Quora/Reddit responses, blogs, and thought leadership articles to amplify Optimite’s voice and authority. Metrics you’ll own: Campaign Effectiveness: Meeting or exceeding client KPIs. Content Calendar Adherence: Ensuring timely content delivery. Collaboration Effectiveness: Measuring feedback from cross-functional teams. Proofreading & Quality Control (20%) Review and edit all email content to ensure grammatical accuracy, clarity, and adherence to brand guidelines. Conduct final checks for email formatting, personalization tags, and overall functionality before deployment. Maintain quality control to ensure all deliverables meet client and in-house standards Reducing the number of revisions needed per deliverable. Metrics you’ll own: Error Rate: Minimizing errors in client and in-house content. Content Approval Time: Reducing time required for content approval cycles. Must Have 3+ years of experience in content writing, with a focus on email marketing or copywriting. Experience working with eCommerce brands or in an agency setting. Exceptional writing and storytelling skills, with a proven ability to craft engaging, high-performing email content. Knowledge of email marketing metrics (e.g., open rates, click-through rates) and how copy influences performance. Strong attention to detail, with excellent proofreading and editing abilities. Familiarity with email marketing platforms such as Klaviyo, Mailchimp, or HubSpot. Ability to adapt writing style to match diverse client brands and personas. Good to have Familiarity with AI writing tools like ChatGPT, Claude, or Perplexity for generating or refining content ideas. Experience with A/B testing for email elements like subject lines, CTAs, and body content. Familiarity with tools like Grammarly, Hemingway, or similar software for content refinement. Knowledge of SEO principles to improve discoverability of in-house content. What would success look like for you? Delivering email content that drives measurable results for clients, including high engagement and conversions. Contributing to Optimite’s thought leadership by creating impactful in-house content. Establishing a reputation for delivering error-free, impactful copy that aligns with client and in-house goals. Collaborating seamlessly with cross-functional teams to execute cohesive, high-quality campaigns. Culture Fitment You’re self-driven and take ownership of your work from strategy to execution. You’re passionate about storytelling and understand the power of content to build authority and trust. You value collaboration and work well with cross-functional teams to align content with broader company goals. You are growth-oriented and continuously seek to improve and optimize content for greater impact. You embrace feedback and are always seeking opportunities to learn and grow.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the Worlds No. 1 Email Marketing Agency, were scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About The Role As an Content Writer at Optimite, youll craft compelling, brand-aligned email content that drives engagement and conversions for our clients. Youll manage the end-to-end process of email content creation, from ideation and planning to execution and quality control, ensuring every message resonates with its audience. In addition to client work, youll dedicate 20% of your time to in-house content initiatives, such as creating blogs, Quora responses, or thought leadership articles, to amplify Optimites voice and authority. Youll Focus On Copywriting & Storytelling (45%) Planning & Collaboration (35%) Proofreading & Quality Control (20%). What will you do Role As the Content Writer, youll own the lifecycle of email content creation and contribute to Optimites in-house content strategy. Your role will include the following: Copywriting & Storytelling (45%) Craft persuasive email content, including subject lines, preheaders, body copy, and CTAs that drive opens, clicks, and conversions. Tailor messaging to client personas and campaign goals while maintaining brand consistency across all communications. Develop in-house content such as blogs, Quora responses, and articles to enhance Optimites industry presence. Collaborate with designers to ensure cohesive and impactful email campaigns that align with visuals. Metrics youll own: Click-Through Rate (CTR): Increasing clicks through compelling email content. Conversion Rate: Driving measurable actions like purchases or sign-ups. Engagement Metrics: Improving open rates and reducing email churn. Planning & Collaboration (35%) Work closely with account managers, and designers to align email content with broader campaign objectives. Contribute to planning email sequences, promotional schedules, and messaging frameworks for clients. Brainstorm and plan in-house content projects to establish Optimite as a thought leader in email marketing. In addition to client work, youll dedicate 20% of your time to creating both short-form and long-form content such as; social media posts (when required), infographics, Quora/Reddit responses, blogs, and thought leadership articles to amplify Optimites voice and authority. Metrics youll own: Campaign Effectiveness: Meeting or exceeding client KPIs. Content Calendar Adherence: Ensuring timely content delivery. Collaboration Effectiveness: Measuring feedback from cross-functional teams. Proofreading & Quality Control (20%) Review and edit all email content to ensure grammatical accuracy, clarity, and adherence to brand guidelines. Conduct final checks for email formatting, personalization tags, and overall functionality before deployment. Maintain quality control to ensure all deliverables meet client and in-house standards Reducing the number of revisions needed per deliverable. Metrics youll own: Error Rate: Minimizing errors in client and in-house content. Content Approval Time: Reducing time required for content approval cycles. Must Have 3+ years of experience in content writing, with a focus on email marketing or copywriting. Experience working with eCommerce brands or in an agency setting. Exceptional writing and storytelling skills, with a proven ability to craft engaging, high-performing email content. Knowledge of email marketing metrics (e.g., open rates, click-through rates) and how copy influences performance. Strong attention to detail, with excellent proofreading and editing abilities. Familiarity with email marketing platforms such as Klaviyo, Mailchimp, or HubSpot. Ability to adapt writing style to match diverse client brands and personas. Good to have Familiarity with AI writing tools like ChatGPT, Claude, or Perplexity for generating or refining content ideas. Experience with A/B testing for email elements like subject lines, CTAs, and body content. Familiarity with tools like Grammarly, Hemingway, or similar software for content refinement. Knowledge of SEO principles to improve discoverability of in-house content. What would success look like for you Delivering email content that drives measurable results for clients, including high engagement and conversions. Contributing to Optimites thought leadership by creating impactful in-house content. Establishing a reputation for delivering error-free, impactful copy that aligns with client and in-house goals. Collaborating seamlessly with cross-functional teams to execute cohesive, high-quality campaigns. Culture Fitment Youre self-driven and take ownership of your work from strategy to execution. Youre passionate about storytelling and understand the power of content to build authority and trust. You value collaboration and work well with cross-functional teams to align content with broader company goals. You are growth-oriented and continuously seek to improve and optimize content for greater impact. You embrace feedback and are always seeking opportunities to learn and grow. Show more Show less

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About The Role As a Strategy & Ops Associate, you’ll act as the analytical and operational backbone of the Founder’s Office. Your role is to bring clarity to noise, track execution, and provide data-backed insights that help founders and department heads make better decisions. You’ll be responsible for structuring projects, building reports, managing follow-ups, and ensuring that strategy translates into execution. From process audits and cross-functional coordination to KPI dashboards and special founder-led projects, you’ll play a critical role in making Optimite more efficient and scalable. You’ll focus on Data & Reporting (35%) Ops Support & Follow-ups (30%) Cross-Functional Projects (25%) Strategic Support (10%). What will you do? Data & Reporting (35%) Build dashboards and reports on performance across Sales, Ops, HR, and Marketing. Track key KPIs weekly and escalate risks early. Conduct QA checks on reports to ensure accuracy and reliability. Suggest insights and optimizations based on trends. Metrics You’ll Own: Dashboard Accuracy: ≥ 95% error-free reports. Timely Reporting: 100% reports shared by agreed deadlines. Actionable Insights: ≥ 2 insights/month influencing decisions. Ops Support & Follow-ups (30%) Track project timelines in ClickUp and ensure no task slips. Follow up with department heads on pending deliverables. Ensure SOPs, workflows, and knowledge bases are up-to-date. Support in onboarding and training documentation. Metrics You’ll Own: Task Closure Rate: ≥ 95% follow-up adherence. SOP Updates: ≥ 2/month. Onboarding Documentation Timeliness: 100% before Day 1 of new hires. Cross-Functional Projects (25%) Coordinate between teams for founder-led projects. Drive alignment and ensure deliverables are completed without bottlenecks. Facilitate async updates and knowledge sharing across departments. Track and report progress to Founder’s Office weekly. Metrics You’ll Own: Project Completion: ≥ 90% projects delivered on time. Cross-Team Alignment: Zero duplicated or contradictory tasks. Founders’ Review Prep: 100% reports ready for monthly reviews. Strategic Support (10%) Conduct research on competitors, market trends, and industry benchmarks. Support founders in decision-making with structured frameworks. Assist in ad hoc initiatives like pitch decks, case studies, or investor research. Metrics You’ll Own: Research Output: ≥ 1 structured research/month. Founders’ Queries: ≤ 48 hrs turnaround. Strategic Inputs: ≥ 1 framework/quarter adopted. Reporting Cadence Daily → ClickUp task tracking & project updates. Weekly → 1:1 sync with Chief of Staff/Founders on progress. Monthly → Department KPI roll-up + insight reporting. Quarterly → Strategic project reviews & retrospectives. Must Have 1–3 years of experience in operations, strategy, consulting, or analytics. Strong data and reporting skills (Excel/Sheets, Looker Studio, or Power BI). Experience with project management tools (ClickUp/Asana/Jira). Excellent written and verbal communication. High ownership mindset with the ability to follow through independently. Good to Have Exposure to Founder’s Office or startup environments. Familiarity with email marketing, eCommerce, or agency business models. Basic SQL or automation knowledge (Zapier, Make, n8n). Comfort with documentation tools like Notion, Confluence, or Loom. What would success look like for you? Founders and Heads rely on you for accurate, timely insights. No project slips without visibility — everything is tracked and escalated. SOPs, knowledge bases, and reporting systems run smoothly under your watch. You’re seen as a problem-solver and clarity creator, not just a task follower. Culture Fitment You’re structured and detail-oriented, but can also move fast when needed. You thrive in cross-functional settings and enjoy connecting dots across teams. You’re curious, data-driven, and love digging into both numbers and processes. You take ownership — founders don’t need to chase you for updates. You embrace feedback and always seek to improve workflows and systems.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About The Role As an Email Developer, you will code responsive, dynamic, and error-free email templates, ensuring flawless execution across platforms and devices. You’ll support Account Managers and Designers by providing quick fixes, maintaining QA, and developing reusable components that scale. This is a high-impact role for someone who thrives on attention to detail, speed, and collaboration. Your work directly impacts campaign performance, client trust, and Optimite’s reputation as the fastest, most reliable email partner. You’ll focus on Coding & Development (50%), QA & Escalations (30%), and Collaboration & System Improvement (20%). What will you do? Coding & Development (50%) Deliver responsive, pixel-perfect HTML/CSS templates for emails. Ensure cross-device and cross-client compatibility for all builds. Maintain accessibility and load-time standards for all campaigns. Implement advanced coding (AMP, interactive elements, modular systems). Build and maintain reusable code modules for faster delivery. Metrics You’ll Own: On-Time Delivery: ≥ 95% SLA compliance. Accessibility Compliance: 100% WCAG/ARIA standards logged in QA. Advanced Coding: ≥ 1 interactive/AMP project per quarter. Load Time: ≤ 2 seconds across major inboxes. Reusable Modules: ≥ 2 per quarter implemented. QA & Escalations (30%) Conduct comprehensive QA across devices, browsers, and inboxes. Validate deliverability using tools (Litmus, Email on Acid). Ensure builds are error-free before deployment. Respond quickly to urgent client fixes and escalations. Metrics You’ll Own: QA Coverage: ≥ 95% device/browser testing logged. Error-Free Builds: ≤ 2% post-delivery error rate. Critical Escalations: ≤ 12 hrs turnaround. Urgent Builds: ≤ 24 hrs turnaround. Collaboration & System Improvement (20%) Partner with Designers to ensure 95% design-to-build accuracy. Document and update reusable code learnings monthly. Participate in cross-functional syncs to align on campaigns. Share development best practices with the wider team. Metrics You’ll Own: Design Accuracy: ≥ 95% design match. Documentation: ≥ 1 reusable code/process doc per month. Knowledge Sharing: ≥ 1 learning session/quarter (can be async Looms). Cross-Functional Responsiveness: ≤ 24 hrs for internal queries. Reporting Cadence Daily → QA logs and fixes tracked in ClickUp. Weekly → Dev/design sync and issue tracker review. Monthly → Error trend analysis and process refinements. Quarterly → Reusable component library update + review with Head of D&D. Must Have 3–5 years of experience in email development. Expertise in HTML, CSS, MJML, and responsive coding. Familiarity with Klaviyo, Beepro, Stripo, Mailchimp, or similar ESPs. Strong QA mindset with experience in tools like Litmus/Email on Acid. Ability to troubleshoot cross-platform issues independently. High attention to detail and accountability for zero-error delivery. Good to Have Knowledge of AMP for Email and interactive elements. Experience with automation tools (Zapier, Make, n8n). Basic understanding of APIs for personalization and dynamic content. Exposure to workflow/project management tools like ClickUp or Asana. Familiarity with eCommerce marketing KPIs (CTR, ROAS, conversions). What would success look like for you? You deliver pixel-perfect, error-free campaigns on time, every time. You reduce escalations by proactively catching issues in QA. You build scalable systems like reusable code modules and libraries. You are the go-to partner for AMs and Designers, known for speed and reliability. You help elevate Optimite’s reputation for flawless execution and innovation. Culture Fitment You’re detail-obsessed — nothing slips through on your watch. You thrive in high-speed environments but never compromise quality. You collaborate openly with Designers, AMs, and Strategists. You take ownership of your work and follow through without chasing. You embrace feedback and always look for ways to improve systems and yourself.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About The Role As the Lead – Operations for the Email Design & Development team, you’ll ensure operational excellence across designers, developers, and account managers. You’ll be responsible for process building, workload management, QA, reporting, and cross-functional alignment, ensuring projects move smoothly from brief to delivery without bottlenecks. You’ll Focus On: Operational Support & Process Building (40%) Cross-Functional Coordination (25%) Reporting & QA (20%) Leadership & Training Enablement (15%). What will you do? Operational Support & Process Building (40%) Follow up with AMs on task closures and deliverables to maintain accountability. Monitor workload distribution across designers and developers to prevent overloads. Maintain and update SOPs/workflows, ensuring 90%+ adoption across the team. Escalate and resolve bottlenecks within 24 hours to minimize client delays. Metrics You’ll Own: Operational SLA Adherence: ≥ 90% AM follow-ups completed on time. Overload Cases: ≤ 10% of team capacity exceeded. SOP Updates: ≥ 2 per quarter. Escalation Turnaround: ≤ 24 hrs. Cross-Functional Coordination (25%) Partner with design and strategy teams to close joint projects on time. Share operational updates with stakeholders in a structured, timely manner. Support Founders and senior leadership with operational requests within 48 hours. Facilitate knowledge sharing and alignment across Email Marketing and D&D. Metrics You’ll Own: Task Completion Rate: ≥ 90% cross-functional projects closed on time. Communication SLA: ≥ 95% updates shared before deadlines. Founder Query SLA: ≤ 48 hrs per request. Cross-Team Syncs: ≥ 1 per month. Reporting & QA (20%) Build accurate performance reports for the Email D&D team. QA-check all reports before submission, maintaining ≤ 2% error rate. Establish centralized dashboards for tracking AM deliverables and reporting status. Suggest at least one process improvement per month based on reporting trends. Metrics You’ll Own: Report Accuracy: ≥ 95%. QA Coverage: 100% reports verified. Error Rate: ≤ 2%. Process Improvement Suggestions: ≥ 1/month. Leadership & Training Enablement (15%) Conduct weekly sync-ups with the Deputy Head of Operations. Lead training sessions or create enablement decks for AMs and designers. Onboard new team members into ops workflows, ClickUp, and reporting systems. Own one ad hoc operational improvement project each quarter. Metrics You’ll Own: Training Delivery: ≥ 1 per quarter. Team Satisfaction: ≥ 8/10 on quarterly surveys. Onboarding Satisfaction: ≥ 8/10. Ad Hoc Projects: ≥ 1 completed per quarter. Must Have 5+ years of experience in operations, program management, or project coordination. Proficiency in ClickUp, Notion, Google Sheets/Excel (pivots, advanced formulas). Experience with reporting tools like Google Data Studio or Looker Studio. Excellent communication skills and attention to detail. Strong ownership mindset and ability to manage multiple stakeholders. Good to Have Familiarity with workflow automation (Zapier, Make, etc.). Basic SQL knowledge for reporting. Understanding of digital marketing metrics (CTR, ROAS, CAC). Training/enablement experience. Process design/UX mindset. What would success look like for you? AMs, Designers, and Developers receive timely operational support without leadership stepping in. Reports and dashboards are accurate, actionable, and always on time. SOPs and workflows are consistently used across the team. Leadership bandwidth is freed for strategy, while you own day-to-day ops excellence. Culture Fitment You’re detail-obsessed and believe operational hygiene is non-negotiable. You thrive in a fast-paced, multi-stakeholder environment without losing clarity. You take full ownership of follow-ups and deliverables without needing reminders. You collaborate with empathy but enforce accountability.

About Optimite Optimite is the Email Ops-as-a-Service partner for high-growth eCommerce brands and agencies. We fully manage email strategy, copy, design, development, QA, and reporting - so our clients can step out of the inbox and scale faster. Trusted by over 500 teams globally, we deliver fast, conversion-focused email systems built on Figma and executed in 48 hours or less. Team With a mission to become the World’s No. 1 Email Marketing Agency, we’re scaling at hyper-growth. Our founders, Nishant and Sushant Yadav, launched Optimite in 2019 and have since partnered with the largest Shopify brands and digital agencies across the US and Europe. About The Role As Lead – Operations (Email Marketing), you will drive project coordination, operational excellence, and backend workflow management for the Email Marketing team. You’ll ensure campaigns run on time, projects integrate smoothly, and daily stand-ups are efficient. Acting as the bridge between Account Managers, creative teams, and leadership, you’ll own sprint planning, reporting, and operational hygiene. This is a scale-driving role designed to minimize chaos, maintain accountability, and ensure the department is always delivery-ready. You’ll Focus On: Project Planning & Coordination (35%) Delivery Oversight & Reporting (35%) Process & Continuous Improvement (30%). Project Planning & Coordination (35%) Plan monthly scrums one month in advance and break them into weekly/daily sprints. Coordinate with Email Specialists and Associates to outline and log tasks in ClickUp. Ensure campaign calendars are created well ahead of schedule. Prepare bandwidth reports to give leadership visibility on workload. Metrics You’ll Own: Adherence to Monthly Scrum: ≥ 95% of planned vs. actual tasks aligned. Task Coordination Accuracy: ≤ 10% delays caused by coordination gaps. Bandwidth Visibility: Weekly reporting to Head of Ops on capacity and load. Campaign Calendar Timeliness: 100% delivered before start of sprint. Delivery Oversight & Reporting (35%) Track deviations in planned vs. actual project timelines and escalate delays. Ensure smooth integration of new client projects into existing sprints. Monitor campaign lifecycle and prevent bottlenecks across stages (copy, design, dev). Share project summary reports with Head of Ops twice per week. Metrics You’ll Own: Timeline Deviation: ≤ 10% per month (planned vs. actual). Client Integration: ≥ 5 new clients onboarded smoothly per month. Daily Sync Reduction: 30% shorter stand-ups without loss of clarity. Weekly Reporting: 100% reports submitted on time. Process & Continuous Improvement (30%) Maintain 100% daily sync between backend and frontend sprints. Implement automation in ClickUp/ops tools to reduce manual tracking. QA campaign processes with checkpoints before client delivery. Document and update SOPs and process visualizations. Metrics You’ll Own: Process Accuracy: 100% campaigns validated by checkpoints. Automation: ≥ 2 new automations implemented/month. SOP Development: ≥ 2 updated/created per month. Inter-Team Ticket Resolution: 100% tracked and completed. Must Have 5+ years of experience in operations, project coordination, or program management. Strong expertise in Agile/Scrum management with sprint planning and retrospectives. Proficiency in ClickUp (or equivalent), Excel/Google Sheets, and workflow tracking. Excellent stakeholder management and communication skills. High ownership and accountability mindset. Good to Have Familiarity with automation tools (Zapier, Make, n8n). Experience with dashboarding tools (Looker Studio, PowerBI, Tableau). Exposure to digital marketing operations and campaign lifecycle management. Knowledge of financial/revenue ops concepts (e.g., CAC, ROAS) for cross-team reporting. What would success look like for you? Project timelines and campaign lifecycles run with ≤10% deviation. New clients integrate seamlessly without disrupting retainer client delivery. Operational hygiene across ClickUp, Slack, and reporting consistently at ≥95%. Leadership bandwidth freed from daily firefighting to focus on strategy. Culture Fitment You thrive in structured systems and bring order to complexity. You hold teams accountable but also enable them with clarity and tools. You’re proactive in spotting blockers before they become crises. You move fast but never at the cost of accuracy.