Key Responsibilities Handle inbound patient/caregiver enquiries via phone, WhatsApp, and email. Conduct outbound calls to follow up with leads. Understand the patient's medical situation and emotional needs. Educate clients on how our services complement medical treatment. Recommend suitable therapy or service plans based on segment and stage. Address objections and concerns with empathy. Follow sales scripts and SOPs, maintain high service quality. Achieve monthly conversion targets (sales closures). Maintain accurate records in CRM. Coordinate with the clinical team for the smooth onboarding of new patients. Participate in regular sales training & feedback sessions. About Company: OPSAN is a leading provider of comprehensive cancer care services in Delhi-NCR, specializing in palliative care, home hospice, oncology diet solutions, and chemotherapy at its cancer daycare. With a patient-centric approach, OPSAN ensures compassionate, high-quality care in a comfortable and homely environment, enhancing the quality of life for cancer patients.
Key Responsibilities Handle inbound patient/caregiver enquiries via phone, WhatsApp, and email. Conduct outbound calls to follow up with leads. Understand the patient's medical situation and emotional needs. Educate clients on how our services complement medical treatment. Recommend suitable therapy or service plans based on segment and stage. Address objections and concerns with empathy. Follow sales scripts and SOPs, maintain high service quality. Achieve monthly conversion targets (sales closures). Maintain accurate records in CRM. Coordinate with the clinical team for the smooth onboarding of new patients. Participate in regular sales training & feedback sessions. About Company: OPSAN is a leading provider of comprehensive cancer care services in Delhi-NCR, specializing in palliative care, home hospice, oncology diet solutions, and chemotherapy at its cancer daycare. With a patient-centric approach, OPSAN ensures compassionate, high-quality care in a comfortable and homely environment, enhancing the quality of life for cancer patients.
Handle inbound enquiries via phone, WhatsApp, and email Conduct outbound calls to follow up with leads Understand the patient's medical situation and emotional needs Educate clients and recommend suitable service Maintain accurate records in CRM
Make outbound calls to potential customers and leads Qualify leads and identify customer needs and pain points Manage and maintain a pipeline of sales opportunities Maintain customer relationships over the phone Update sales activities on CRM Health insurance Annual bonus
Handle inbound enquiries via phone, WhatsApp, and email Conduct outbound calls to follow up with leads Understand the patient's medical situation and emotional needs Educate clients and recommend suitable service Maintain accurate records in CRM Health insurance
Key Responsibilities Handle inbound patient/caregiver enquiries via phone, WhatsApp, and email. Conduct outbound calls to follow up with leads. Understand the patient's medical situation and emotional needs. Educate clients on how our services complement medical treatment. Recommend suitable therapy or service plans based on segment and stage. Address objections and concerns with empathy. Follow sales scripts and SOPs, maintain high service quality. Achieve monthly conversion targets (sales closures). Maintain accurate records in CRM. Coordinate with the clinical team for the smooth onboarding of new patients. Participate in regular sales training & feedback sessions. About Company: OPSAN is a leading provider of comprehensive cancer care services in Delhi-NCR, specializing in palliative care, home hospice, oncology diet solutions, and chemotherapy at its cancer daycare. With a patient-centric approach, OPSAN ensures compassionate, high-quality care in a comfortable and homely environment, enhancing the quality of life for cancer patients.