Company Description:
Role Objective:
Revenue Operations (RevOps) Manager
dine-in revenue growth
The ideal candidate will have strong analytical capabilities, commercial acumen, structured problem-solving skills, and the ability to translate business insights into measurable revenue and profitability improvements.
Key Responsibilities
1. Revenue Growth & Business Performance
- Identify and execute opportunities to accelerate dine-in revenue growth across stores.
- Analyse key revenue drivers, including footfall, customer covers, table turnover, average bill value, repeat visits, and store-level performance.
- Develop and implement revenue improvement strategies while maintaining healthy profit margins.
- Own revenue-related business challenges from analysis and solution development through execution and performance measurement.
- Support revenue optimisation initiatives across delivery, own app, website, and catering channels as required.
2. Data Analytics & Business Intelligence
- Conduct detailed analysis of sales performance, customer behaviour, revenue trends, and operational metrics.
- Develop and maintain revenue dashboards using BI tools to track business KPIs.
- Identify revenue gaps, growth opportunities, and performance variations across stores and channels.
- Convert complex data into actionable business insights and recommendations.
- Establish regular revenue performance reviews with the Marketing Head and relevant stakeholders.
3. Pricing Strategy & Revenue Optimisation
- Analyse pricing structures across dine-in, delivery, and other sales channels.
- Develop data-driven pricing models to optimise revenue and profitability.
- Evaluate menu pricing, promotional offers, discounts, and campaigns based on their revenue and margin impact.
- Recommend pricing improvements based on customer behaviour, competition, demand, and business performance.
- Ensure sustainable revenue growth without excessive dependence on discounting.
4. Customer Insights & Market Analysis
- Conduct customer interactions, store visits, surveys, and feedback analysis to understand dining preferences.
- Identify factors influencing customer acquisition, retention, repeat visits, and dine-in conversion.
- Translate customer insights into practical revenue growth initiatives.
- Collaborate with store operations and marketing teams to improve customer experience and business performance.
5. Revenue Forecasting & Performance Tracking
- Develop revenue forecasting models and monitor actual performance against forecasts.
- Track key business metrics, revenue targets, profitability, and campaign ROI.
- Conduct variance analysis and recommend corrective actions.
- Prepare periodic revenue performance reports and business presentations for leadership.
6. Cross-Functional Collaboration & Execution
- Work closely with Marketing, Sales, Finance, Operations, and Technology teams to execute revenue initiatives.
- Develop hypotheses, conduct pilot programmes, evaluate results, and scale successful initiatives.
- Coordinate with stakeholders to ensure timely implementation of revenue improvement projects.
- Drive initiatives from problem identification through execution and measurable business impact.
Required Skills & Competencies
Advanced Excel:
Pivot Tables, VLOOKUP/XLOOKUP, scenario modelling, and large dataset analysis (mandatory).- Strong analytical, data interpretation, and structured problem-solving skills.
- Proficiency in Business Intelligence and dashboarding tools such as Power BI, Tableau, or similar platforms.
- Understanding of revenue management, business performance metrics, unit economics, and P&L.
- Strong commercial acumen with knowledge of pricing, profitability, and revenue optimisation.
- Ability to develop actionable insights from customer and operational data.
- Strong stakeholder management, communication, and presentation skills.
- Proven ability to independently execute business improvement initiatives and deliver measurable results.
Preferred Skills
- Experience in revenue forecasting and pricing strategy.
- Working knowledge of SQL or other data querying tools.
- Understanding of restaurant/QSR metrics such as customer covers, table turnover, average bill value, and same-store sales growth.
- Experience conducting business experiments, pilot programmes, or A/B testing.
- Exposure to marketing campaign ROI, promotional effectiveness, and customer retention analysis.
Qualification & Experience
- Bachelor's degree in Business Administration, Finance, Economics, Engineering, Statistics, Analytics, or a related field.
- MBA or relevant postgraduate qualification will be an added advantage.
5 - 8 years of experience
in Revenue Operations, Business Analytics, Growth Strategy, Business Operations, Revenue Management, or Management Consulting.- Proven experience in analysing business performance and implementing revenue growth initiatives.
- Prior experience working with cross-functional teams and business stakeholders.
Preferred Industry Background
- QSR / Restaurant Chains / Food & Beverage
- Retail and Consumer Businesses
- E-commerce / Consumer Internet
- Management Consulting (Consumer or Retail)
- Business Strategy / Growth Analytics / Revenue Operations
Location:
What We Offer - Perks & Benefits:
1. Mediclaim Policy - Includes Family & parents
2. Life & Accident policy
3. Mobile Reimbursement
4. PF & Retirement benefits as per the act
5. Growth & Clear Promotion Path
Durggasi.rupa@paradisefoodcourt.in
