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9 Job openings at Operator
MyOperator - Product Manager - Roadmap & Strategy Greater Kolkata Area 2 years Not disclosed Remote Full Time

Position : Product Manager Experience : 2+ years Location : Remote Employment Type : : Product Strategy & Vision : Define and execute the product strategy and roadmap, ensuring alignment with the companys overall objectives. Requirement Documentation : Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications. UI/UX Decisions : Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience. Data-driven decision-making : Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions. Cross-functional collaboration : Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies. Analytics Tools : Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour. Project Management : Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers. Qualifications Experience: Minimum of 2 years of experience in product management. Communication Skills: Excellent verbal and written communication skills. Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce. Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands. Experience in the Whatsapp business ecosystem is advantageous. Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics. Experience with Jira or similar project management tools. Education: Bachelors degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus. Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively. Benefits Opportunity to work with a dynamic and innovative team. Competitive salary and benefits package. Career growth and development opportunities. Collaborative and inclusive work environment. Remote working (ref:hirist.tech)

MyOperator - Product Manager - Roadmap & Strategy Greater Kolkata Area 2 years Not disclosed Remote Full Time

Position : Product Manager Experience : 2+ years Location : Remote Employment Type : : Product Strategy & Vision : Define and execute the product strategy and roadmap, ensuring alignment with the companys overall objectives. Requirement Documentation : Create detailed Product Requirement Documents (PRDs) that clearly communicate product needs and specifications. UI/UX Decisions : Lead UI/UX decision-making processes, ensuring an intuitive and engaging user experience. Data-driven decision-making : Utilize a data-driven approach to analyse market trends, user feedback, and product performance to make informed decisions. Cross-functional collaboration : Work seamlessly with tech, sales, and marketing teams to ensure cohesive product development and go-to-market strategies. Analytics Tools : Employ analytics tools such as Mixpanel, Google Analytics, and Adobe Analytics to monitor product performance and user behaviour. Project Management : Utilize Jira for project tracking, ensuring timely product milestone delivery and promptly addressing any blockers. Qualifications Experience: Minimum of 2 years of experience in product management. Communication Skills: Excellent verbal and written communication skills. Profound knowledge of LLMs and ML models for NLP applications and exposure to conversation commerce. Mobile App Development: Drive the development and enhancement of mobile applications, ensuring they meet user needs and market demands. Experience in the Whatsapp business ecosystem is advantageous. Analytical Skills: Strong data-driven decision-making capabilities, with experience using Mixpanel, Google Analytics, and Adobe Analytics. Experience with Jira or similar project management tools. Education: Bachelors degree in Computer Science, Engineering, Business, or a related field. An MBA is a plus. Problem-solving: Strong problem-solving skills and the ability to think strategically and innovatively. Benefits Opportunity to work with a dynamic and innovative team. Competitive salary and benefits package. Career growth and development opportunities. Collaborative and inclusive work environment. Remote working (ref:hirist.tech) Show more Show less

MyOperator - Quality Assurance Lead - Automation Testing Greater Kolkata Area 8 - 14 years Not disclosed On-site Full Time

About MyOperator MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SaaS platforms backed by exceptional customer service. Job Summary : We are looking for a skilled Automation QA lead to join our team. We are looking for 8 to 14 years of QA and automation experience with skills required: JavaScript, Node.js, Selenium,Perl/Python. We want people who: work well in teams, think out of the box, work in new tech areas and thrive in ambiguity. Requirements Automate with various technologies (e.g. Selenium Webdriver, Python) tools (e.g. Jenkins, Kubernetes), solutions and processes to support scalable and repeatable practices. Collaborate in all aspects of the automation development process from requirement gathering through shift left develop-and-test cycles. Design web pages using these components, customize and validate if upgradable and extensible Supports continuous improvement processes, analyzing problems and recommending actions for effective resolution. Help coordinate technical leadership within Architecture, Development, QA, Operations and Release Management teams to enable effective automation. Enforce software engineering standard methodologies and work with the Engineering Management team to forecast, plan and drive team efficiency. Influences and cultivates innovation within engineering groups. Mentor fellow Quality Engineers, evangelizing standard methodologies of automation and technical processes Benefits 8 to 10 years experience in functional QA and automation of web-based and mobile based applications Should have experience in mobile automation (iOS, Android) Hands-on experience with Automation test strategy, test planning, script development and execution. Experience in performance testing is a plus. Exposure to SDLC practices of Scrum Agile. Excellent verbal and written communication skills. BS/MS in Computer Science, Computer Engineering or equivalent domain Ability to adjust to competing priorities and allocate your time as vital to getting the job done (ref:hirist.tech) Show more Show less

MyOperator - Senior Visual Designer Greater Kolkata Area 3 years None Not disclosed Remote Full Time

About MyOperator was founded with a vision to empower businesses with cloud telephony solutions that enhance customer communication and call handling. Our platform helps businesses optimize every customer call and transform each interaction into a business opportunity. As cloud communication technology gains momentum globally, MyOperator is at the forefront of enabling businesses worldwide to leverage this transformative power. At MyOperator, We Champion Growth, Evolution, Collaboration, And Transparency. Youll Work Alongside Passionate, High-performance Teams In a Fully Remote, Open, And Innovative Environment Where Questions, Suggestions, And Discussions Are Welcomed. Whether Your Ideal Workspace Is Your Home, a Cozy Café, Or a Serene Hilltop, We Trust You To Work From Where Youre Most Can Work From Overview As a Senior Visual Designer, you will be at the forefront of shaping seamless, intuitive, and visually captivating user experiences for HeyoPhone and MyOperator platforms. Youll bring a deep understanding of Vidual and UI/UX design principles and drive innovation by solving complex design problems that align with user needs and business goals. With a strong foundation in design thinking and collaboration, youll work closely with marketing team members, developers, and designers to deliver high-impact designs while maintaining a consistent brand experience. Responsibilities In this role, you will lead design initiatives and ensure that every design decision contributes to the growth and success of our Responsibilities : Define and Execute Design Strategy : Create and implement design solutions that align with user goals and business objectives, ensuring consistency across all digital products. User-Centric Problem Solving : Use research, data, and feedback to analyze complex challenges, identify opportunities, and craft intuitive user experiences that enhance product usability. Cross-Functional Collaboration : Work closely with product managers, developers, and stakeholders to align design objectives with business outcomes, ensuring seamless execution of projects. Establish and Maintain Design Systems : Develop and manage scalable design systems that ensure brand consistency and usability across all touchpoints. Measure and Optimize Performance : Leverage quantitative and qualitative data to measure the effectiveness of design decisions and iterate to improve user experience. Uphold Brand Standards : Ensure that all design solutions reflect the MyOperator brand identity and are aligned with brand guidelines. Advocate for UX Best Practices : Promote user-centered design principles and advocate for accessibility and usability : 3+ years of experience as a Visual Designer, UX/UI Designer, or similar role in a product-based organization. Bachelors degree in Design, Fine Arts, Engineering, or a related field. Strong expertise in UX design processes, usability principles, UI patterns, and user research methodologies. Demonstrated proficiency in Design Systems and the ability to implement scalable design frameworks. Deep understanding of human behavior, interaction design, and cognitive psychology. Proven experience with industry-standard design tools such as Figma, Sketch, Adobe XD, etc. Exceptional portfolio showcasing strong problem-solving skills, user-centered designs, and impactful product experiences. Experience collaborating with cross-functional teams in Agile/Scrum environments. Strong verbal and written communication skills with the ability to articulate design decisions effectively. Solid project management skills, with the ability to handle multiple projects simultaneously and meet Points : Experience mentoring or managing a team of designers. Understanding of business psychology and its application in product design. Proficiency in prototyping, wireframing, and interaction design tools. Exposure to brand design and marketing design principles. Hands-on knowledge of HTML, CSS, and front-end development frameworks (preferred but not mandatory). Passion for exploring emerging design technologies and Youll Get : Autonomy & Flexibility : Work from anywhere, anytime. Opportunities for Growth : A clear career path to advance to Senior Product Design Manager within 2-4 years, based on performance and impact. Collaborative Culture : Join a highly motivated, creative, and supportive team that thrives on openness and innovation. Skill Development : Exposure to a wide variety of problem spaces and cutting-edge technologies. (ref:hirist.tech)

Software Developer - Python Programming Greater Kolkata Area 0 years None Not disclosed Remote Full Time

About Us MyOperator and Heyo are Indias leading conversational platforms empowering 40,000+ businesses with Call and WhatsApp-based engagement. Were a product-led SaaS company scaling rapidly, and were looking for a skilled Software Developer to help build the next generation of scalable backend systems. Role Overview Were seeking a passionate Python Developer with strong experience in backend development and cloud infrastructure. This role involves building scalable microservices, integrating AI tools like LangChain/LLMs, and optimizing backend performance for high-growth B2B products. Key Responsibilities Develop robust backend services using Python, Django, and FastAPI Design and maintain scalable microservices architecture Integrate LangChain/LLMs into AI-powered features Write clean, tested, and maintainable code with pytest Manage and optimize databases (MySQL/Postgres) Deploy and monitor services on AWS Collaborate across teams to define APIs, data flows, and system architecture Must-Have Skills Python and Django MySQL or Postgres Microservices architecture AWS (EC2, RDS, Lambda, etc.) Unit testing using pytest LangChain or Large Language Models (LLM) Strong grasp of Data Structures & Algorithms AI coding assistant tools (e.g., Chat GPT & Gemini) Good To Have MongoDB or ElasticSearch Go or PHP FastAPI React, Bootstrap (basic frontend support) ETL pipelines, Jenkins, Terraform Why Join Us? 100% Remote role with a collaborative team Work on AI-first, high-scale SaaS products Drive real impact in a fast-growing tech company Ownership and growth from day one (ref:hirist.tech)

MyOperator - React Native Mobile App Developer - iOS & Android Platform Greater Kolkata Area 3 years None Not disclosed Remote Full Time

About Us Heyo & MyOperator are Indias leading Conversational platforms, enabling 40,000+ businesses to engage customers over Call and WhatsApp including leading brands like Lenskart, Astrotalk, and Caratlane. As a product-led SaaS company, were rapidly scaling and building mobile-first experiences that power real-time, impactful communication. We're looking for an experienced React Native Developer to help us craft high-performance mobile applications that scale with our growth. Job Overview Were hiring a React Native Mobile App Developer with hands-on experience building cross-platform applications for Android and iOS. Youll be responsible for developing responsive UI components, integrating APIs, and delivering high-quality, efficient, and maintainable mobile apps. Youll work closely with cross-functional teams including designers, product managers, and QA to bring seamless experiences to life. Key Responsibilities Design and implement clean, maintainable user interface components using React Native. Build and maintain mobile apps for both Android and iOS platforms. Convert wireframes and prototypes into high-quality mobile UI. Work with native modules and third-party libraries when required. Leverage native APIs for deep integration with mobile platforms. Optimize application performance and troubleshoot bottlenecks. Write unit tests to ensure reliable and bug-free code. Implement smooth animations and transitions for enhanced user experience. Integrate RESTful APIs and manage state using Redux or React Query. Collaborate with product, design, and QA teams to meet project timelines. Qualifications & Skills Minimum 3 years of professional experience with React Native. Strong understanding of JavaScript, React fundamentals, and mobile UI design. Proficiency in Redux or similar state management libraries. Experience working with REST APIs and asynchronous data handling. Familiar with native build tools: XCode, Gradle, Android Studio. Solid grasp of the full mobile app development lifecyclefrom prototyping to deployment. Knowledge of unit testing, TypeScript, PropTypes, and debugging tools. Exposure to React.js for web development is a plus. Experience with RDBMS (MySQL, PostgreSQL) is a plus. Why Join Us ? Build real-world products used by thousands daily. 100% remote role with high ownership and visibility. Be part of a fast-growing SaaS company with a strong engineering culture. Collaborate with smart, passionate teammates in a flexible, outcome-driven environment. (ref:hirist.tech)

Interesting Job Opportunity: Software Developer - Python Programming greater kolkata area 0 years None Not disclosed Remote Full Time

About Us MyOperator and Heyo are Indias leading conversational platforms empowering 40,000+ businesses with Call and WhatsApp-based engagement. Were a product-led SaaS company scaling rapidly, and were looking for a skilled Software Developer to help build the next generation of scalable backend systems. Role Overview Were seeking a passionate Python Developer with strong experience in backend development and cloud infrastructure. This role involves building scalable microservices, integrating AI tools like LangChain/LLMs, and optimizing backend performance for high-growth B2B products. Key Responsibilities Develop robust backend services using Python, Django, and FastAPI Design and maintain scalable microservices architecture Integrate LangChain/LLMs into AI-powered features Write clean, tested, and maintainable code with pytest Manage and optimize databases (MySQL/Postgres) Deploy and monitor services on AWS Collaborate across teams to define APIs, data flows, and system architecture Must-Have Skills Python and Django MySQL or Postgres Microservices architecture AWS (EC2, RDS, Lambda, etc.) Unit testing using pytest LangChain or Large Language Models (LLM) Strong grasp of Data Structures & Algorithms AI coding assistant tools (e.g., Chat GPT & Gemini) Good To Have MongoDB or ElasticSearch Go or PHP FastAPI React, Bootstrap (basic frontend support) ETL pipelines, Jenkins, Terraform Why Join Us? 100% Remote role with a collaborative team Work on AI-first, high-scale SaaS products Drive real impact in a fast-growing tech company Ownership and growth from day one (ref:hirist.tech)

Product Manager - Chatbot & Conversational AI greater kolkata area 2 years None Not disclosed Remote Full Time

About Us MyOperator is Indias leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. Were now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch. Key Responsibilities Chatbot Product Ownership : Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up. Product Strategy & Roadmap : Define and own the chatbot product vision and roadmap aligned with business goals and customer needs. Requirement Documentation : Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs). Conversation Design & UX : Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App. AI/ML Collaboration : Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions. Data-Driven Decisions : Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features. Cross-functional Leadership : Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy. Project Management : Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers. Qualifications Experience : 2+ years in Product Management, with direct experience in chatbot or conversational AI product development. AI & LLM Knowledge : Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots. Platform Ecosystem : Exposure to WhatsApp Business API ecosystem and conversational commerce tools. Mobile & Web Product Understanding : Ability to oversee chatbot deployment across mobile apps and web platforms. Analytical Skills : Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics. Project Management Tools : Experience with Jira or similar agile project management tools. Education : Bachelors degree in Computer Science, Engineering, or Business; MBA is a plus. Soft Skills : Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership. Why Join Us? Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment. Work with a cross-functional, high-impact team on cutting-edge AI solutions. Career growth and leadership opportunities in Conversational AI domain. Competitive compensation, remote-first work culture, and collaborative environment. (ref:hirist.tech)

MyOperator - Full Stack Developer - React.js Frameworks greater kolkata area 3 years None Not disclosed On-site Full Time

About Us is Indias leading Cloud Telephony platform, empowering 40,000+ businesses with smarter communication solutions. We are scaling our engineering team to build high-performing, reliable, and scalable web applications. Were looking for a React.js Developer with strong expertise in frontend engineering who can take ownership of building pixel-perfect, user-friendly, and performant web applications. Exposure to backend (Node.js) is a plus. Key Responsibilities Frontend (React.js Primary Focus) : Build modern, responsive, and high-performance UIs using React.js. Implement state management using Redux, MobX, or similar libraries. Create and optimize React Hooks (inbuilt & custom). Write unit tests to ensure product quality and maintainability. Apply ES6+ features, Webpack, and other modern JS tooling. Diagnose and fix UI/UX performance bottlenecks. Debug and resolve cross-browser compatibility issues. Backend (Node.js Secondary) Basic ability to build and integrate RESTful APIs with Node.js. Familiarity with frameworks like Express.js or NestJS. Understanding of authentication, session handling, and caching. Databases & Tools Work with SQL databases (mandatory). Exposure to NoSQL databases and ORMs is a plus. Use Git for version control and collaborative coding. Qualifications 3+ years of professional software development experience. 3+ years of proven experience with React.js. Solid understanding of JavaScript (ES6+), HTML5, CSS3. Strong knowledge of state management, hooks, and UI performance optimization. Good problem-solving skills with a focus on clean, maintainable code. Exposure to Node.js and backend concepts (good to have). Good To Have Experience with TypeScript. Knowledge of Next.js for server-side rendering. Familiarity with REST APIs and basic backend integration. Strong debugging and browser performance optimization skills. Why Join Us ? Opportunity to specialize in React.js while working on impactful products. Collaborative environment with full ownership of features. Work with cutting-edge frontend technologies at scale. Competitive compensation and career growth opportunities. (ref:hirist.tech)