Company Overview 300+ media companies as clients, $40+ billion in revenue processed, 25,000+ worldwide users Operative is a revenue accelerant for media companies around the world. No other software company in AdTech space, brings a comparable depth of experience to create truly innovative software that performs across all platforms, revenue models and business units. We are a SAAS (Software as a Service) platform which helps clients manage advertisements both in the linear (TV) and digital space. We have been in the market for over two decades and have 1100+ employees with 12 offices spread across the globe. Operative is proud to play a pivotal role in the way advertising is bought, sold and managed across media industry. What We’re Looking For: A tech-savvy and detail-oriented individual with a passion for digital media Strong Verbal & written communication skills. A team player who thrives in collaborative environments Basic understanding of Excel and PowerPoint. An eagerness to learn ad tech tools like Google Ad Manager, Campaign Manager 360, etc. Problem-solving attitude and a desire to work in a fast-paced environment Willingness to adapt and learn new skills quickly Ability to manage time effectively and prioritize tasks Enthusiasm for technology, with a mindset for continuous learning Why join us ? Operative is a technology-oriented product organization that believes in empowering its people We use the latest tech stack and empower our engineers to learn, work and ideate on new technologies available in the market We provide flexi work schedules and remote working to encourage work life balance We are an equal opportunities employer and recruit based on the experience and skill set. We offer a competitive salary and benefits package Please apply online and upload your CV. “Operative is a merit-first, equal opportunity employer; diverse applications are encouraged.” Operative cares about your privacy and protecting your data. By submitting an application for a position with Operative, you acknowledge that you have read the following and consent to how Operative treats your data: 1) the Candidate Privacy Policy available at https://www.operative.com/candidate-privacy-notice/ (or if you are a candidate from Israel the Candidate Privacy Notice (Israel), available at https://www.operative.com/candidate-privacy-notice-israel/, and 2) the Candidate Notice for Data Transfer and Retention available at https://www.operative.com/candidate-notice/.
Company Overview 300+ media companies as clients, $40+ billion in revenue processed, 25,000+ worldwide users Operative is a revenue accelerant for media companies around the world. No other software company in AdTech space, brings a comparable depth of experience to create truly innovative software that performs across all platforms, revenue models and business units. We are a SAAS (Software as a Service) platform which helps clients manage advertisements both in the linear (TV) and digital space. We have been in the market for over two decades and have 1100+ employees with 12 offices spread across the globe. Operative is proud to play a pivotal role in the way advertising is bought, sold and managed across media industry. JOB SUMMARY Operative is looking for an enthusiastic, driven team player to add to their global support team responsible for delivering business-to-business application support. This role champions customer priorities, drives incidents to closure, and enhances the customer support experience. You will combine strong technical and functional problem-solving skills with a keen business sense to deliver top notch customer-focused support. MAIN DUTIES AND RESPONSIBILITIES Receive, analyse, troubleshoot, replicate, and resolve complex customer issues, post-implementation, with a goal to aide in customer success, retention, and adoption of Operative product lines Build knowledge of the software, troubleshooting tools and processes Provide rapid response and resolution to complex customer incidents within the SLA requirements Coordinate with Operative internal teams (Product Management, Solutions, TechOps, Customer Success, and Engineering) to address customer needs and requests Demonstrate initiative, agility and follow through in areas of responsibility Be personable, professional, and responsive, while capably representing Operative to customers Contribute to the support knowledgebase Assist with a variety of operational projects such as monitoring customer production environments COMPETENCIES Required: Excellent written and verbal communication skills (English Proficiency) Ability to gather issue details, identify problems, mediate issues, develop solutions, and implement a course of action A ‘can do’ attitude with strong follow-through habits Deadline and detail-oriented, with the ability to juggle multiple customers and projects simultaneously. Ability to handle challenging customer situations with diplomacy and be cool under pressure Ability to analyze customer incidents and recreate possible defects in a simulated environment Exceptional interpersonal and customer service skills Willingness to take on whatever tasks are needed to complete the job Strong Microsoft Excel knowledge Preferred: Experience within the Customer Support Domain Working SQL knowledge Knowledge of software development life cycle EDUCATION, CERTIFICATION, AND EXPERIENCE Required: Bachelor’s degree (or similar) required Technical focus preferred Experience working with Internet products (SaaS) and technologies Preferred: 1+ year(s) experience supporting software with external customers Previous experience working with Digital Advertising, Online Publishing, or Interactive Media companies GENERAL These duties and responsibilities may be changed in accordance with the needs of the Company. This is not intended to be an exhaustive or exclusive list of duties. You may be required to carry out any other associated tasks to ensure the successful delivery of Operative’s objectives. Why join us ? Operative is a technology-oriented product organization that believes in empowering its people We use the latest tech stack and empower our engineers to learn, work and ideate on new technologies available in the market We provide flexi work schedules and remote working to encourage work life balance We are an equal opportunities employer and recruit based on the experience and skill set. We offer a competitive salary and benefits package Please apply online and upload your CV. “Operative is a merit-first, equal opportunity employer; diverse applications are encouraged.” Operative cares about your privacy and protecting your data. By submitting an application for a position with Operative, you acknowledge that you have read the following and consent to how Operative treats your data: 1) the Candidate Privacy Policy available at https://www.operative.com/candidate-privacy-notice/ (or if you are a candidate from Israel the Candidate Privacy Notice (Israel), available at https://www.operative.com/candidate-privacy-notice-israel/, and 2) the Candidate Notice for Data Transfer and Retention available at https://www.operative.com/candidate-notice/.
Operative helps media companies to simplify the business of advertising. Operative looking to hire a User Interface developer to revamp the portal leveraging the latest technology trends and best practices in the UI domain providing rich user experience to both internal as well as external stakeholders. UI Developer is also expected to drive integration with other UI portals and external APIs and define new user experience and participate/guide the new API development with this focus. Job Responsibilities: Background in Java/J2EE/Microservices based application is preferable In depth knowledge in Angular /React Working experience in Javascript and Typescript languages. Working experience with APIs. Experience developing high concurrency, high performance applications that are database-intensive and have interactive, browser-based clients. Understanding of web-based SOA architecture implementation experience is useful. On-demand or SaaS experience is a plus. Working proficiency and communication skills in verbal and written English. Must have Skills: Angular /React HTML, CSS, Javascript and TypeScript Java, Springboot TDD REST-ful Web Services Multi-tier distributed web application Good understanding of Scrum/Agile methodologies AWS technologies Either SQL or NOSQL working experience. Good to Have: Good knowledge on React JS, JQuery and Backbone JS etc. Good understanding of Microservices Architecture SQL knowledge is an added advantage. Required Business Skills - Communication and Presentation - Problem solving - Resourcefulness - Team player - Familiarity with Agile
Company Overview 300+ media companies as clients, $40+ billion in revenue processed, 25,000+ worldwide users. Operative is a revenue accelerant for media companies around the world. No other software company in AdTech space, brings a comparable depth of experience to create truly innovative software that performs across all platforms, revenue models and business units. We are a SAAS (Software as a Service) platform which helps clients manage advertisements both in the linear (TV) and digital space. We have been in the market for over two decades and have 1100+ employees with 12 offices spread across the globe. Operative is proud to play a pivotal role in the way advertising is bought, sold and managed across media industry. JOB SUMMARY The Cloud Solution Architect will act as the technical design authority, ensuring our products follow robust architectural patterns, comply with internal governance, and are aligned with industry best practices. Key Responsibilities 1. Strengthen the Posture of Existing Cloud Products Conduct architecture and design reviews for AWS and GCP workloads. Identify and remediate posture gaps across security, reliability, scalability, and cost optimization. Align implementations with AWS/GCP Well-Architected Frameworks, NIST, CIS, and other standards. Partner with Cloud Security, FinOps, and SRE teams to drive end-to-end governance and continuous improvement. 2. Enable New Initiatives Collaborate with engineering and product teams to design secure, scalable, and cost-efficient architectures for new workloads. Develop reference architectures, reusable patterns, and IaC blueprints to accelerate development cycles. Conduct design reviews and approve architectures before launch, ensuring alignment with compliance and regulatory mandates. 3. Architecture Governance & Best Practices Define and enforce architecture standards across all cloud platforms and business units. Champion adoption of Infrastructure as Code (Terraform, CloudFormation), CI/CD integration, container security, and observability frameworks. Act as a bridge between Cloud Operations, Security, and Product Engineering, ensuring architecture decisions support both business and technical goals. 4. Team Management & Leadership Requirements Technical Leadership: Guide and mentor a team of cloud engineers working across AWS and GCP. Provide hands-on architectural direction, ensuring adherence to best practices in infrastructure design, automation, and security. Skill Development & Coaching: Identify skill gaps within the cloud engineering team and create structured development plans, including training on new cloud services, IaC, DevOps, DevSecOps, and FinOps practices. Performance Management: Set measurable objectives and KPIs aligned with organizational goals such as uptime, security posture improvement, cost savings, and deployment frequency. Conduct regular performance reviews and feedback sessions to drive accountability and growth. Collaboration & Stakeholder Alignment: Foster strong collaboration between App Support, Engineering, SRE and Security teams to ensure architectural consistency and operational excellence. Operational Excellence: Ensure smooth execution of day-to-day cloud operations, incident response, and infrastructure improvements. Implement mechanisms to reduce toil through automation and proactive monitoring. Resource Planning & Allocation: Manage engineering bandwidth, prioritize initiatives based on business impact, and ensure effective utilization of resources across multiple projects and environments. Culture & Engagement: Build a culture of continuous learning, ownership, and innovation. Encourage engineers to contribute to architectural discussions, PoCs, and automation improvements. Process Governance: Drive standardization across the team through documentation, peer reviews, and architecture approval processes. Ensure alignment with compliance, security, and cost governance frameworks. Expectations from the role Reduced Incidents & Risks: Improved cloud posture leading to fewer P1/P2 incidents and audit findings. Accelerated Delivery: Pre-validated design templates reduce rework and speed up product launches. Optimized Cloud Spend: Right-sizing, resource governance, and FinOps integration ensure sustainable cost savings. Compliance Confidence: Built-in adherence to ISO, SOC2, and regional regulatory frameworks. Future-Ready Architecture: Systems designed to scale and evolve with the organization's growth. Qualification and Experience 10+ years of experience in cloud architecture, infrastructure design, or DevOps roles. Proven expertise in AWS and GCP services (compute, networking, security, storage, and monitoring). Strong understanding of cloud governance, FinOps principles, and security frameworks (CIS, NIST, ISO 27001) . Experience in IaC (Terraform, CloudFormation) and container orchestration (Kubernetes, GKE, EKS) . Hands-on experience with DevOps, DevSecOps , observability tools , and cost optimization strategies . Excellent stakeholder management and communication skills, with the ability to influence across engineering and leadership teams. Certifications preferred: AWS Certified Solutions Architect Professional , Google Professional Cloud Architect , or equivalent Why join us Operative is a technology-oriented product organization that believes in empowering its people We use the latest tech stack and empower our engineers to learn, work and ideate on new technologies available in the market We provide flexi work schedules and remote working to encourage work life balance We are an equal opportunities employer and recruit based on the experience and skill set. We offer a competitive salary and benefits package Please apply online and upload your CV. Operative is a merit-first, equal opportunity employer; diverse applications are encouraged. Operative cares about your privacy and protecting your data. By submitting an application for a position with Operative, you acknowledge that you have read the following and consent to how Operative treats your data: 1) the Candidate Privacy Policy available at https://www.operative.com/candidate-privacy-notice/ (or if you are a candidate from Israel the Candidate Privacy Notice (Israel), available at https://www.operative.com/candidate-privacy-notice-israel/, and 2) the Candidate Notice for Data Transfer and Retention available at https://www.operative.com/candidate-notice/.