The Operations Manager – Imports & Logistics will be responsible for managing the complete import cycle, from shipment planning and documentation to customs clearance, transportation, warehousing, and final delivery.
The role requires strong coordination with international suppliers, freight forwarders, customs agents, transporters, warehouses, finance, and internal teams to ensure smooth and timely movement of goods.
Key Responsibilities
- Manage end-to-end import operations from purchase order/shipment planning to final delivery.
- Coordinate with international suppliers for order readiness, shipping schedules, packing details, and required documentation.
- Coordinate with freight forwarders, customs brokers, shipping lines, transporters, and other logistics partners.
- Manage import documentation including commercial invoices, packing lists, bills of lading/airway bills, certificates of origin, insurance documents, and other relevant documents.
- Track shipments from origin to destination and ensure timely clearance and delivery.
- Coordinate with customs clearing agents for smooth and timely customs clearance.
- Monitor import duties, freight charges, customs-related expenses, and other logistics costs.
- Ensure accurate documentation and compliance with applicable import regulations and requirements.
- Review shipping documents and identify discrepancies before shipment arrival.
- Maintain an updated shipment tracker with shipment status, ETA, clearance status, and delivery timelines.
- Coordinate with the Finance team for duty payments, vendor payments, freight invoices, and other import-related payments.
- Coordinate with warehouse teams for receipt, unloading, inspection, and inwarding of imported goods.
- Plan and coordinate domestic transportation from ports/airports to warehouses or customer locations.
- Monitor logistics partners and ensure adherence to agreed timelines and service standards.
- Negotiate with logistics vendors and freight partners to achieve competitive rates and better service levels.
- Maintain proper records of import shipments, documentation, freight costs, customs clearance, and delivery.
- Identify delays, operational gaps, and additional costs and take corrective action proactively.
- Prepare regular MIS and reports covering import shipments, logistics costs, pending clearances, and delivery status.
- Ensure proper coordination between Procurement, Finance, Sales, Warehouse, and Operations teams.
- Develop and improve SOPs for import and logistics processes to improve efficiency and reduce operational costs.
Pay: ₹10,000.00 - ₹32,000.00 per month
Work Location: In person
