Job Description – Operations Manager (Government Liaisoning)
Department: Operations
Experience: 4–8 Years
Industry: Real Estate / PropTech / Property Consultancy
Location: Bangalore
Employment Type: Full-time
Job Overview
We are looking for an experienced Operations Manager – Government Liaisoning to manage government coordination, property documentation, land-related approvals and operational activities. The candidate should have strong knowledge of Karnataka government departments, revenue procedures, land records and property registration processes.
The ideal candidate should be capable of independently handling government applications, coordinating with relevant authorities, managing field operations and ensuring timely completion of property-related documentation and approvals.
Key Responsibilities
1. Government Liaisoning & Coordination
- Coordinate with government departments such as Revenue Department, Taluk Office, BBMP, BDA, BMRDA, Sub-Registrar Office and Survey Department.
- Liaise with Tahsildars, Revenue Inspectors, Village Accountants and other government officials.
- Handle government office visits, application submissions and follow-ups.
- Maintain professional relationships with relevant government authorities.
2. Land & Property Documentation
- Handle and verify property-related documents such as RTC, Mutation, EC, Sale Deed, Gift Deed, Partition Deed, POA, Khata and Conversion Orders.
- Understand 11E sketches, Akarband, Tippani, Survey Sketch and other land records.
- Coordinate property document verification and identify discrepancies.
- Handle documentation related to rectification, cancellation and lease deeds.
3. Government Approvals & Application Processing
- Manage applications related to DC Conversion, land mutation, Khata transfer, land survey and property registration.
- Coordinate layout approvals, building plan approvals and other property-related permissions.
- Track application status and ensure timely submission and completion.
- Resolve application objections, documentation issues and procedural delays.
4. Operations & Team Management
- Manage daily operations and allocate responsibilities to team members.
- Supervise field executives and liaisoning coordinators.
- Monitor application progress and ensure timely completion within defined TAT.
- Coordinate with internal departments such as Sales, Legal, Technical and Customer Support.
- Handle escalations and improve operational efficiency.
5. MIS & Reporting
- Prepare and maintain application tracking reports, pending case reports and follow-up trackers.
- Monitor application turnaround time and team performance.
- Maintain records of government applications, approvals and customer documentation.
- Prepare daily, weekly and monthly operational reports for management.
Required Skills & Qualifications
- 4–8 years of experience in Government Liaisoning, Real Estate Operations or Property Documentation.
- Strong knowledge of Karnataka government departments and land-related procedures.
- Practical experience coordinating with Revenue, Survey, Registration and Municipal departments.
- Good understanding of property documents and land records.
- Experience handling government applications and approval processes independently.
- Strong communication, coordination and negotiation skills.
- Ability to manage teams, field operations and multiple applications simultaneously.
- Good knowledge of MS Excel, MIS reporting and documentation management.
Preferred Industry Experience
- Real Estate Developers / Builders
- PropTech Companies
- Property Consultancy Firms
- Land Documentation and Legal Services
- Real Estate Advisory Companies
Additional Advantage
- Knowledge of Karnataka Land Revenue Act and Registration Act.
- Familiarity with Bhoomi, Kaveri and other Karnataka government portals.
- Law or Civil Engineering educational background.
- Experience handling land conversion, survey and mutation processes.
Key Performance Indicators (KPIs)
- Timely completion of government applications and approvals.
- Reduction in pending applications and processing delays.
- Accuracy of property documentation.
- Effective coordination with government departments.
- Team productivity and operational efficiency.
- Timely MIS reporting and case-status updates.
Pay: ₹50,000.00 - ₹80,000.00 per month
Work Location: In person
