Key Responsibilities: · Lead Generation and Research: Identify and research potential leads through various online channels, ensuring a steady pipeline of prospects. · Lead Qualification: Assess and qualify leads based on predefined criteria to determine their potential and readiness for sales engagement. · CRM Management: Maintain and update the Customer Relationship Management (CRM) system with accurate lead information, ensuring seamless tracking and follow-up. · Collaboration: Work closely with the sales and marketing teams to develop and implement effective lead nurturing strategies. · Performance Analysis: Monitor and analyze lead conversion metrics, providing insights and recommendations for continuous improvement. · Reporting: Prepare regular reports on lead generation activities, conversion rates, and overall performance against targets. · Process Optimization: Identify gaps in the lead management process and propose enhancements to improve efficiency and effectiveness. Qualifications: · Education: Bachelor's degree in Business Administration, Marketing, or a related field. · Experience: Minimum of 2 years of experience in lead management, sales support, or a related role, preferably within the software or technology sector. Skills: · Proficiency in CRM software and lead management tools. · Strong analytical skills with the ability to interpret data and make data-driven decisions. · Excellent verbal and written communication skills. · Ability to work collaboratively in a team environment. · Strong organizational and time-management skills. · Familiarity with accounting software solutions is a plus. Benefits: · Competitive salary with performance-based incentives. · Opportunities for professional development and career progression. · Comprehensive training on Online Munim's products and services. · A collaborative and supportive work environment.