We are looking for a detail-oriented and motivated Software Quality Assurance Intern to join our QA team. This internship will offer hands-on experience in testing methodologies, QA processes, and working with cross-functional teams in an agile environment. Key Responsibilities: Assist in the creation and execution of test cases, test plans, and test scripts. Identify, document, and track bugs and issues using tools like JIRA, Bugzilla, or similar. Perform functional, regression, integration, and usability testing. Collaborate with developers and product managers to understand requirements and ensure quality. Help automate test cases using tools like Selenium, Cypress, or similar (if applicable). Participate in agile ceremonies such as sprint planning, daily standups, and retrospectives. Support in preparing QA reports and documentation. Requirements: Currently pursuing or recently completed a degree in Computer Science, Software Engineering, or a related field. Basic understanding of software testing concepts and SDLC/STLC. Familiarity with bug tracking and test management tools. Some exposure to programming/scripting languages (e.g., Java, Python, JavaScript) is a plus. Strong attention to detail, analytical thinking, and communication skills. Eagerness to learn and work in a fast-paced team environment. Nice to Have: Knowledge of automation frameworks or tools. Experience with version control systems like Git. Basic understanding of CI/CD pipelines.

As a User Experience Designer Intern, you will be responsible for crafting product experiences through designs for an online suite of web and mobile products. You will be part of the customer-centered product team that collaborates with the product stakeholders, development, and support teams to add delight to the product while making it accessible and easy to use for business customers. Roles/ Responsibilities: Investigating User experience design requirements for our suite of digital assets. Work with the team to define and redefine the problem statement, and come up with a project execution plan. Translate insights into user personas, journey maps, and design requirements with proper documentation. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Collaborating with the product, tech, and marketing team, as well as internal & external stakeholders to ensure the creation and delivery of tailored experiences for our users. Providing advice and guidance on the implementation of UX research practices and testing activities to analyze and predict user behavior. Assist in establishing design guidelines, best practices, and standards of quality in all design work. Stay up to date with best practices and emerging trends in user experience design and user interface technology. Requirements: A bachelors degree and a minimum of 3-6 months of UI/UX design experience for digital products or services. A portfolio of professional UI/UX design work for both web and mobile platforms. Working knowledge of some of the following technologies and software: Sketch, Figma, InVision, Visio, HTML, CSS (SCSS), Webflow, iOS, Android, Design Systems, and Adobe Creative Suite. Experience collaborating with people across multiple disciplines. A team player but can work independently too. Excellent written and verbal communication skills. Multi-tasking and time-management skills, with the ability to prioritize tasks.

We are seeking a Customer Success Intern who can assist in both managing relationships with North American customers and supporting Customer Success Operations. This internship offers the opportunity to work with global clients, develop valuable customer success and operational skills, and potentially transition into a full-time role upon successful completion. Roles and Responsibilities: Assist in managing the customer lifecycle for North American clients, from onboarding to ongoing success. Support customer retention and growth by understanding their business needs and providing timely assistance. Communicate with customers via phone calls, emails, web chats, and text messages, providing product support and answering inquiries. Contribute to knowledge base articles, tutorials, and resources to improve customer self-help options. Help identify opportunities for customer testimonials, case studies, and success stories. Support Customer Success Operations by assisting in process improvements, data tracking, and reporting to ensure customer success strategies are efficiently executed. Work closely with the product and sales teams to relay customer feedback and assist in product development. Inform customers about product updates and demonstrate how new features benefit their business. Learn to generate Customer Success Qualified Leads (CSQLs) to support upselling, renewals, and account growth. Assist in implementing and optimizing tools and workflows to enhance the Customer Success team s performance and operational efficiency. Job Requirements: Currently pursuing or recently completed a degree in a related field. Willingness to work during the specified hours (6 PM to 3 AM IST) to support North American customers. Strong communication skills, both written and verbal, with a customer-first mindset. Highly organized, detail-oriented, and able to manage multiple customer accounts and operational tasks. Enthusiastic about solving customer problems, improving processes, and helping them succeed. Collaborative and able to work well in a fast-paced team environment. Positive attitude with a desire to learn and grow in the Customer Success and Operations domains. Familiarity with tools like CRMs, customer success platforms, and analytics tools is a plus. Benefits: Gain hands-on experience working with North American customers and supporting Customer Success Operations in a dynamic, global team. Develop customer success and operational strategies that can lead to retention and revenue growth. Opportunity to transition into a full-time Customer Success or Customer Success Operations role based on performance

We are seeking a motivated and talented Full Stack Intern to join our team. The successful candidate will work closely with our development team to assist in the creation and maintenance of our web-based applications. As a Full Stack Intern, you will be responsible for working on both front-end and back-end development, as well as contributing to the development of new features, fixing bugs, and improving the overall user experience. Responsibilities: - Work closely with our development team to maintain and enhance our web-based applications. - Assist in the development of new features and the improvement of the user experience. - Collaborate with designers and other stakeholders to ensure the best possible user experience. - Write clean, efficient, and well-documented code. - Participate in code reviews and maintain coding standards. - Work on both front-end and back-end development tasks. - Test and debug code to ensure that applications are free of errors. - Stay up-to-date with the latest trends and technologies in web development. Requirements: - Currently pursuing a degree in Computer Science or a related field. - Knowledge of programming languages such as HTML, CSS, JavaScript, Python/Java/PHP. - Familiarity with front-end frameworks such as React, Angular, or Vue. - Understanding of database systems such as MySQL, PostgreSQL, or MongoDB. - Experience with version control systems such as Git. - Strong problem-solving skills and attention to detail. - Good communication and teamwork skills. - Ability to work independently and manage multiple projects simultaneously. - Passion for learning new technologies and programming languages. Skills required: HTML, CSS, JavaScript, Python/Java/PHP, OOPS, React, Angular, Vue, MySQL, PostgreSQL, MongoDB

We are looking for a Senior Automation Engineer & QA to lead and enhance our automation testing processes. The ideal candidate will have hands-on experience in building automation frameworks, performing end-to-end testing, and ensuring software quality across web and mobile platforms. Responsibilities: Design and develop robust automation testing frameworks from scratch. Execute automation and manual testing for web and mobile applications (Android & iOS). Implement and manage automated test scripts using tools like Selenium, Appium, Rest Assured, and JMeter. Perform API testing (manual and automation) using Rest Assured. Conduct database testing using SQL queries to validate data integrity. Collaborate with development teams to identify, document, and resolve defects. Maintain and enhance test case documentation, including test plans, test cases, and traceability matrices. Work within an Agile/Scrum framework and participate in sprint planning and retrospectives. Utilize project management tools such as JIRA, DevRev, or ClickUp for bug tracking and reporting. Guide and mentor junior QA team members, ensuring quality standards and best practices. Skills & Qualifications: 4 - 5+ years of experience in software testing, with expertise in automation testing. Strong programming skills in Java or Python. Hands-on experience in mobile testing (manual and automation). Proficiency in API testing and automation. Basic knowledge of performance testing using JMeter. Excellent analytical and problem-solving skills. Strong attention to detail and ability to work independently with minimal supervision. Excellent communication and collaboration skills. Proficient in test case documentation and best practices.