OIS Visa Services

I had a great experience obtaining my Nigerian visa, thanks to a referral to a travel agent who helped me schedule my appointment through OIS Services... Show more

I want to write a review and thank Sydney for all of his help today, he really went above and beyond for me today. I have nothing bad to say about hi... Show more

Do not, I repeat do not use this place or agency for no reason. My family of 5 submitted out passports for processing for a Nigerian Visa on June 11th... Show more

Fine, but the computer system was down the day I had my appointment. And since I traveled to Los Angeles just for that appointment and was scheduled t... Show more

I am very lucky my review is nothing like what I have read. I flew into LA for a 1 day turn around trip for my Visa interview at the OIS LA …

We arrived for our appointment only to see a “closed” sign on the door. We flew in just for this appointment, 4 of us. So you can imagine the time, $,... Show more

My visa arrive earlier than promised date. Completed Application 30 Dec 2024, visa arrived 1st week of Febraury. Not bad

First the office is right down the street from Airport. There is a shuttle that you can take back from the airport. 1) Have all your documents …

Can't ever speak with a person the calls get drop and they don't even have openings for the dates you need your visa.my trip is for March 26 and my ap... Show more

This appeared to be a clean process but my trip is October 4th I already changed it once Sydney told me by the 26th I would have my visa and passport ... Show more

I am going to add to the bad comments. I submitted for my Visa in September, and I was schedule to fly end of November. I had to rush around to get a ... Show more

This office is unhelpful and very incompetent!! DO NOT WASTE YOUR TIME APPLYING FOR A VISA. I had an appointment and submitted everything 4/4/24. Was ... Show more

4/23 - UPDATE!!!! Had to increase my original rating. Finally got our visas that we applied for on Feb 16. Took 9 weeks to receive. I …

Please I am writing here in hopes that someone will atleast get to me since I have been calling and no response yet Please I am writing to express my... Show more

** 12/8 finally received my passport with visa today. ** ** 11/29 - Edited rating to reflect the lack of communication. There is a freeze …

Shout out Sydney for the work he does, but OIS is unreliable. Had my passport for 8 weeks until I went back and asked what is going on with my visa. M... Show more

Completely useless office, went today and they were closed- no advanced noticed given. Flew in from another city to be here, wasted $200 on a plane ti... Show more

This is a review of our visa application process so far, not the customer service at this location. In short: OIS is a poorly run company and terrible... Show more

Sydney gives top notch customer service, fast, efficient, and competent. The visa process is still backed up some, and we only discover this via the ... Show more

We are looking for an attorney and US Government Agency to report these people to. We are worried they are doing something fraudulent with our passpor... Show more

I have been to this place a couple of times and had no issue with them. If you have enough time, it’s better to book an appointment otherwise you can ... Show more

I had a smooth application process thanks to Sydney I also paid an extra $50 (I believe) for having no appointment, which I didn’t mind this was in th... Show more

DO NOT TRUST THEM WITH YOUR PASSPORT! they held my passport hostage for no reason when applying for a business visa and would not return it back to me... Show more

The negative reviews definitely made me nervous, but I have a funeral to attend and didn't really have many other options and needed to get a Nigerian... Show more

Good experience, started at appointment time. BVN took 4 business days longer to receive than what they mentioned. This office never picks up the phon... Show more

They don’t return emails or phone calls, they cancelled my appointment day before, had to cancel plane ticket, cost money, not any dedicated call cent... Show more

This people are so unreelable we submitted an application for a nigerian visa on the 26th of February 2024 and was told we should get our visa back on... Show more

Applied for visa back in November . Told I would receive by February. My flight was to leave out in February thinking that would be good enough time. ... Show more

Final Update - 12/10/23 - Got visa in the mail 2 weeks before my trip! When I asked for my passport back w/o the visa, they informed me that they are ... Show more

The whole visa application process is such a joke. It took almost 3 months to get my passport back, then why tell me that I will get it in 4 weeks and... Show more

Much more pleasant experience than the reviews led me to believe. I made sure to read everything thoroughly before I came in so I was fully prepared. ... Show more

I submitted my visa application on 3/18/2023 and went to Los Angeles office in 3/20/2023 for my appointment. I had all the documents required and paid... Show more

Me and my husband were late to our appointment due to our flight be delayed. Sydney Was so kind and understanding and still took us. The process for b... Show more

OIS services have had my passport for the last six months. I have call and email no response. I guess I got to catch a flight to go and get my passpor... Show more

The due date (collection) is nothing but a placeholder..I've been waiting for the last three months.. I'm about to request for my passport and just fo... Show more

Overall experience was ok. But the agents in the office were very helpful!! The checklist is much need …

Had a smooth experience here. Sydney is very helpful and a pleasure to work with. The one big drawback is how the documentation requirements aren't sp... Show more

I was told today 7/21/23 that VISA are taking 6 weeks to process. *application needs to have Washington DC as processing embassy …

Had an appointment 12/22 went to see a piece of paper with closed written on it. Drove 6 hrs booked a hotel with my minor daughter. The visa was for h... Show more

Nigeria embassy Washington DC is the worst nightmare for you. I applied for visitor’s visa on October 23 2023 to travel on December 05 2023 .they told... Show more

Presently, I am working on obtaining my VISA for Nigeria. When I first made the appointment on the OISServices website, there was a checklist to downl... Show more

I flew into LAX just for this. Read through someone else's rating who suggested taking the spectrum shuttle (located outside level 2. There's a sectio... Show more

I saw so many reviews saying that it’s a disaster here but I didn’t experience that. Sydney (sp?) was extremely helpful! I had everything on the list ... Show more

160 (application fee) + 55 (processing fee) + 60 for envelope (cash only) + 25 (if you need to reprint application like me) = $300 …

It is a shame that as a Nigerian living anywhere in the world. we go through stress from the day we were born till the day we die all because we keep ... Show more

I was not seen by my appointment time, there was only 1 person working and he did an amazing job. Be prepared to wait but it wasn’t long. Waiting room... Show more

Gentleman is kind but due to most main consulates being in Washington DC visas will take 6-8 weeks to process ~ start super early with your planning

I know exactly 💯 how some of you guy's feel!! But when I got there, I understood why they couldn't answer the phones and their voice-mail is full. *$... Show more

Sydney customer service is Top Tier!! Literally one of the best customer services I've ever received. He makes the visa process so smooth. He actuall... Show more

Applied back in November, the guy told me I will get in on the Dec 10 , I have not received anything my trip is on Dec 28 it’s 26th today , I called t... Show more