1. Manage large amounts of incoming phone calls 2. Identify and assess customers’ needs to achieve satisfaction 3. interactive communication 4. Provide accurate, valid and complete information 5. Maintain confidentiality 6. Open for inbound process Required Candidate profile Minimum Requirements: - 1. Graduate Mandatory (No Pursuing) 2. Good Communication in English & Hindi 3. Age Bar: 20-30 Years 4. Immediate Joiners 5. Banking or insurance calling experience preferred